2/10 Terrible
Thomas
Sep 15, 2025
There was a minor inconvenience in that the bathroom had a broken exhaust fan. Not a big deal, but some people like to evacuate the odor and have the sound from the fan camouflage their bathroom time. Secondly, when we tried to get in the room, our second night The keys would not work. It was close to midnight and I had to make two trips back down to the front desk, which was on the opposite end of the property before I got the right key card. Once I got in the room, there had been no maid service and we had no clean towels. I called the front desk and it was now after midnight and there was no housekeeping on staff to bring any towels. Fortunately, a security person came to make sure we got in our room, and that person went into a vacant room here our roomand got us towels. Finally, all but one of the multiple entrances to the property were open, and it was pretty inconvenient to have to come in from an odd direction and or make u turns, etc. To get into the only gate that was open.I would never stay here again, and never recommend Hotel Saddleback.
Thomas
Stayed 2 nights in Sep 2025