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Recent guest reviews

Was a nice easy check in. Staff were nice. The only thing that was disappointing is that the shower was not working properly.

The pool was very dirty. The room had no working AC.

Carpet duty need Reapair in room Not water for make coffee in room

Nice property. Clean and Updated. Great location.

The place looked clean, but the smell of mildew and mold was horrendous. Which then made it a poor night of sleeping because the stench was awful.

close to next day travel from airport, excellent staff

They allowed me early check in at no charge. The room was nice and well appointed, very clean, for exception of the big chair that was in the room, had some questionable stains. The bar lounge is nice. Needs some update and maybe longer hours, and even if the restaurant is closed they need to keep all lights on. Overall it was great for my needs.

I stayed here for a meeting for five nights. The room was nice, everything was very clean, the hairdryer was a good one, water pressure was good, wifi always worked, staff was always courteous and responsive, the only thing I would note was that TV choices were not extensive. There are many restaurants within a few minutes drive (including Ontar Thai which is a tiny little place but awesome food) as well as shopping for anything you might need. I had a very nice stay and would recommend it.

Nice location near to airport Quiet area in cul de sac You have an option of adding breakfast for additional $10

In the 3 rd floor a STRONG Smell of people smoking marihuana. I have a 6 yrs old son and he was affected from the smoke. We had to partialy open the windows and report the incident to the front desk. They "tray" to do something but didn't offer us any explination.

Checked in at 10:30 at night. Took a hour to check in. Staff didn't seem to know what they were doing. Came back to room at 1:30 after some drinks. At 8:30 in the morning housekeeping banging on the door with there room cards, we had do not disturb sign on the door. We couldn't get back to sleep after being woke up like that.

We had a flight cancelled due to weather and the closest airport was in Ontario so this was a last minute need. Staff was great, can't say enough good things. Good in the restaurant was reasonable and good. We did the breakfast package on Orbitz which saved us big time as our 11 year old ate for free. Would recommend this Holiday Inn on any day!

Very clean with friendly staff, all the qualities I look for in a hotel.

Great location, clean room. Would definately stay there again!!

E. Convention Center Way Ontario CA

Hotel highlights

  • Walking distance to Ontario Convention Center
  • Free WiFi and wired Internet in rooms and public areas
  • Free uncovered self parking
  • Onsite dining

Ontario Convention Center is a short stroll from Holiday Inn Ontario Airport, and other popular attractions like Toyota Arena are within a 15-minute drive. This 180-room, 3-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6 AM to 10:30 AM.


Rooms

All 180 individually furnished accommodations feature sitting areas. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, refrigerators, and coffee makers. Housekeeping is available on request.


Property features

Guests staying at Holiday Inn Ontario Airport enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and free newspapers.

Room options

Executive Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room

1 King Bed | 2 Queen Beds | Sleeps 2

Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn Ontario Airport

Everyone (17) Couples (6) Business (1) Family (10) Other (3) Friends (1)
3
Partner Couples

Was a nice easy check in. Staff were nice. The only thing that was disappointing is that the shower was not working properly.

By on Sep 15, 2020

Review comment responded on Sep 21, 2020

Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ONTARIO AIRPORT. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.

2
Family Family with small children

The pool was very dirty. The room had no working AC.

By on Sep 1, 2020

Review comment responded on Sep 1, 2020

Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ONTARIO AIRPORT. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.

3
Business Business

Carpet duty need Reapair in room Not water for make coffee in room

By on Jul 30, 2020

Review comment responded on Aug 13, 2020

Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ONTARIO AIRPORT. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.

3
Everyone

By on Feb 27, 2020

Review comment responded on Mar 3, 2020

thank you for the review

5
Business Business

Nice property. Clean and Updated. Great location.

By on Feb 14, 2020

Review comment responded on Feb 17, 2020

Thank you for the great review. We value your loyalty and appreciate the feedback!!

2
Business Business

The place looked clean, but the smell of mildew and mold was horrendous. Which then made it a poor night of sleeping because the stench was awful.

By on Dec 3, 2019

Review comment responded on Dec 7, 2019

We apologize about the experience you received at our property. Please contact the front desk when any issues arise so that we can assist you and fix any issues. Thank you, have a good day.

5
Everyone

By on Sep 3, 2019

Review comment responded on Sep 3, 2019

Thank you for taking the time to leave us such a wonderful review. We enjoy having you stay with us and hope you have a fantastic day!!

5
Everyone

By on May 6, 2019

Review comment responded on May 10, 2019

Thank you for leaving a review to help better our services! We are glad to hear that you enjoyed your stay and we look forward to seeing you again soon.

5
Everyone

By on Dec 31, 2018

Review comment responded on Dec 31, 2018

Thank you for staying with us! We hope to see you again soon!

1
Everyone

By on Dec 30, 2018

Review comment responded on Jan 1, 2019

We are so sorry that your stay with us did not meet your expectations. Feel free to call us next time to let us know how we can make your next stay a 5 out of 5!

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