Great location
Easy check in, nice employees, clean room. I’d come back.
Close to shopping and airport
Phones don’t pick up at all and there is no transportation service from the airport
Everything was good.only issues were floors are very thin. Could hear tenant walking above my room and bath plunger was broken. Was wanting a warm bath
nice easy access if you're using the airport or the convention center right next door.
I was very disappointed with the room. There was no light in the bathroom, the AC was very noisy. I complained several times. Customer service was horrible. They kept saying that they were going to send someone, but they never showed up. I also requested to be relocated to another room, and asked to speak with the manager. The manager was never available. I would not recommend this hotel to anyone.
Staff was extra patient, personable and helpful.
Everything was perfect the person at the front desk was extremely good
Very busy section but convenient to shopping and dining. The rooms and carpet are a little dated, but safe and quiet.
The tub flooring was not the best. Stained/fairly nasty. Front desk was friendly.
Mmm
Great location
Easy check in, nice employees, clean room. I’d come back.
Close to shopping and airport
Phones don’t pick up at all and there is no transportation service from the airport
Everything was good.only issues were floors are very thin. Could hear tenant walking above my room and bath plunger was broken. Was wanting a warm bath
Thank you for taking the time to tell us about your experience at Holiday Inn Ontario Airport! We are glad to hear that you enjoyed your stay. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you Christopher Y.