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Recent guest reviews

Very clean and convenient for where I needed to be in the city.

Excellent staff! Beautiful decor and accomodations. My kids felt extra fancy and Universal Studios is right across the street, which is why we were there.

Great place very professional and clean great staff

This was my first time in this hotel, horrible service, the staff very unprofessional they are rude. I never go back again

Hotel is very close to the park. Staff is very nice.

It’s a beautiful hotel! Great for the family! Very close to the park and walkable.

This hotel was very clean and close to Universal Studios. Hotel staff were helpfu and friendly. I will stay at this hotel again when visiting Universal Studios. I can't recommend this hotel enough.

The property was clean and there is a bar and restaurant that is nice. However, the property and the food/bar services are pretty expensive.

Very nice and clea. hotel. 10 min walk to Universal or they provide a shuttle. Great views from the upper floors

Close to Universal, wish they had a better entry/exit location to access Universal Studios, walk was a little long but they do have a shuttle. Bell service just gives out random times re:wait so that was no help. Front desk lady who checked me in made me feel unwelcomed as she was not friendly and quite sterile. Parking is so expensive. On the plus decor is beautiful.

Convenient location, very friendly and helpful staff. Loved the breakfast!

Overpriced! Everything has a price tag. But I guess the convience of universal studios across the street is a plus.

Universal Hollywood Dr Universal City CA

Hotel highlights

  • Walking distance to Universal Studios Hollywood™ and Universal CityWalk
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

Hilton Los Angeles/Universal City places you next to Universal Studios Hollywood™ and a short stroll from other popular sights like Universal CityWalk. This 4-star hotel has 495 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour fitness center.


Dining

This hotel serves as home to a lobby lounge, along with a restaurant that specializes in Californian cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

The 495 rooms have an array of amenities, including microwaves, coffee makers, and laptop-compatible safes. Guests can expect to find WiFi, wired Internet, and cable TV. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include ironing boards and desks.


Property features

At Hilton Los Angeles/Universal City, guests enjoy an outdoor pool, a 24-hour fitness center, and WiFi in public areas. Parking is available for USD 30 per night (USD 45 per day for valet parking), and there's also an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a business center, and a computer station.

Room options

Executive Room, 1 King Bed, Executive Level

1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Executive Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Hilton Los Angeles/Universal City

Everyone (85) Couples (37) Business (13) Family (49) Friends (14) Other (3)
5
Family

Very clean and convenient for where I needed to be in the city.

By on May 25, 2020

5
Family with small children

Excellent staff! Beautiful decor and accomodations. My kids felt extra fancy and Universal Studios is right across the street, which is why we were there.

By on Feb 25, 2020

Review comment responded on Feb 26, 2020

Thank you for taking a moment to share your experience. We look forward to welcoming you back to Hilton Universal in the not too distant future when you visit the Hollywood and/or Universal City area!   Angie M., Marketing Manager

5
Family

Great place very professional and clean great staff

By on Feb 24, 2020

Review comment responded on Feb 25, 2020

Thank you for taking a moment to share your experience. We look forward to welcoming you back to Hilton Universal in the not too distant future when you visit the Hollywood and/or Universal City area!   Angie M., Marketing Manager

1
Family Family

This was my first time in this hotel, horrible service, the staff very unprofessional they are rude. I never go back again

By on Feb 11, 2020

Review comment responded on Feb 12, 2020

Thank you for taking the time to share your comments regarding your recent visit with us. I sincerely apologize that you were disappointed with your stay.  We strive to exceed your expectations and I will be sharing your review with our management team.   Angie M., Marketing Manager

5
Family with small children Family

Hotel is very close to the park. Staff is very nice.

By on Jan 28, 2020

Review comment responded on Jan 28, 2020

Thank you for taking a moment to share your experience. We look forward to welcoming you back to Hilton Universal in the not too distant future when you visit the Hollywood and/or Universal City area!   Angie M., Marketing Manager

5
Everyone

By on Jan 20, 2020

Review comment responded on Feb 4, 2020

Thank you for taking a moment to rate your experience. We look forward to welcoming you back to Hilton Universal in the not too distant future when you visit the Hollywood and/or Universal City area!   Angie M., Marketing Manager

5
Everyone

By on Jan 5, 2020

Review comment responded on Jan 9, 2020

Thank you for taking a moment to rate your experience. We look forward to welcoming you back to Hilton Universal in the not too distant future when you visit the Hollywood and/or Universal City area!   Angie M., Marketing Manager

5
Family with small children

It’s a beautiful hotel! Great for the family! Very close to the park and walkable.

By on Dec 22, 2019

Review comment responded on Dec 31, 2019

Thank you for taking a moment to share your experience. We look forward to welcoming you back to Hilton Universal in the not too distant future when you visit the Hollywood and/or Universal City area!   Angie M., Marketing Manager

3
Everyone

By on Dec 16, 2019

Review comment responded on Dec 31, 2019

Thank you for taking a moment to rate your experience. We look forward to welcoming you back to Hilton Universal in the not too distant future when you visit the Hollywood and/or Universal City area!   Angie M., Marketing Manager

5
Everyone

By on Nov 12, 2019

Review comment responded on Nov 18, 2019

Thank you for taking a moment to rate your experience. We look forward to welcoming you back to Hilton Universal in the not too distant future when you visit the Hollywood and/or Universal City area!   Angie M., Marketing Manager

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