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Hilton Los Angeles/Universal City

4.0 out of 5.0

Hilton Los Angeles/Universal City

4.0 out of 5.0
Overview Reviews Amenities & Policies
Universal Hollywood Dr, Universal City, CA
1-844-663-2276
4.1
out of 5
"Good!"
See all 148 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 3.5

This hotel is most popular for:

  • Everyone
  • Couples
  • Family

Recent guest reviews

Great location close to Universal Studios theme park. Very nice and helpful staff and very accommodating. We enjoyed our stay.

Shower drain clogged every time used. AC not working properly

Awesome stay at Hilton. Comfortable beds and great bathroom.

Clean facilities, great sized room but a little overpriced

Nice hotel. great staff. Great location for Hollywood tours.

Nice shuttle to CityWalk, but still close enough to walk if you don't want to wait. We went to the bar for Happy Hour, which was really good. Check-in was really easy, so was check-out. Parking was really easy. Great room.

Very nice and right accross from universal studios.

The only thing that bugged us was that although our rooms were cared for each day, they didn’t replace our glassware daily we were left with dirty ones which by day 3 were smelly. We were also given 2 bottles of water the first day but never again, for the cost of the room I expected a little more in the everyday details.

Very nice hotel within walking distance to Universal studios.

This is my second stay at this property and it does not disappoint. From the valet, bell hop, check-in clerk, room service, housekeeper, etc., all of the staff were AMAZING! I can't express how much it adds value to the overall vacation experience and fun of being at Universal Studios. Thank you!!

Loved our stay! Beautiful place, awesome bed!! Loved area in bathroom with giant vanity lights to get ready for the day. Only missing the light up magnifying mirror. With the baby boomers getting up there with changing eyesite, the magnifying mirror would be a great addition. Breakfast in restaurant was fresh and delicious,too!!

Helpful and friendly staff. Convenient to Universal.

The hotel was not ready for cold weather in Los Angeles area. The temps drops to 40's in the night during the 2nd night we were there and the room central AC did not work. The portable heater they provided was noisy. They did not fix the heat in the room till the 4th day. Bad manager, bad staff.

Easy to find. Daily parking rate, in and out privileges. Best thing to do is to simply park your car and take the shuttle to Universal Studios them park or Citiwalk. Shuttles are 15 mins apart from 9am-9pm. Staff are courteous and professional. Parts of the hotel give away its age. Carpeting in room can use some TLC. Overall, a pleasant experience.

This was my wife and I, 1st trip to Universal City. We pick the hotel that was closest to the park. We were going to the park during the off season.The hours of the park were shorten. Self parking was easy.The staff was great and very friendly. Walking from the Hotel was little up a hill but nothing bad. We were every disappointed they didn't a spa and they did offer if we want to go to the hotel spa next door. But we did not want to walk in the cold from one hotel to the other one. The bed was very hard. The view from the 5th floor was a AC unit. For the amount of money spent on the room. We think we should of got a little more for money.

Not worth the price... room was old smelled like mold. There no microwave if you want to have one in your room it’s an a $100 deposit and $10 a day. Parking too expensive and to top it off swimming pool was closed for renevations so you had to walk to Sheraton hotel and use their pool which was dirty. Don’t order room service food was horrible and very expensive!

Great and helpful staff. Me and my sixteenth Year Dauther had a great experience. Very convenience and very clean place.

Linda, the receptionist should not be place in the front desk. Not friendly nor approaxhable to Asian.

555 Universal Hollywood Dr Universal City CA

Hotel highlights

  • Steps from Universal Studios Hollywood®
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

Hilton Los Angeles/Universal City places you next to Universal Studios Hollywood® and a short stroll from other popular sights like Universal CityWalk. This 495-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center. Warner Brothers Studio and Hollywood Bowl are also nearby.


Dining

This hotel serves as home to a lobby lounge, along with a restaurant that specializes in Californian cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Guests can expect to find WiFi, wired Internet, and cable TV. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and a safe.


Property features

Guests staying at Hilton Los Angeles/Universal City enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. Valet parking is available for USD 40.00 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include WiFi in public areas, 17 meeting rooms, and conference space.

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2
from $204

Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

King 1 | Sleeps 4

Executive Room, 1 King Bed, Executive Level

King 1 | Sleeps 2

Room, Accessible, Bathtub

Full 2 | Sleeps 4

Suite, 1 Bedroom, Non Smoking

King 1 | Sleeps 4

Guest reviews for Hilton Los Angeles/Universal City

Everyone (56) Couples (33) Business (13) Family (29) Friends (14) Other (3)
4
Everyone

Great location close to Universal Studios theme park. Very nice and helpful staff and very accommodating. We enjoyed our stay.

By , from San Ramon CA on Nov 16, 2018

Review comment responded on Nov 19, 2018

Thank you for taking a moment to share your experience with us. We look forward to welcoming you back to our hotel in the not too distant future!   Angie M., Marketing Manager.  

5
Everyone

By on Nov 7, 2018

Review comment responded on Nov 9, 2018

Thank you for taking a moment to share your experience with us. We look forward to welcoming you back to our hotel in the not too distant future!   Angie M., Marketing Manager.  

5
Everyone

Shower drain clogged every time used. AC not working properly

By on Oct 21, 2018

Review comment responded on Oct 22, 2018

Thank you for taking a moment to share your experience with us. We look forward to welcoming you back to our hotel in the not too distant future!   Angie M., Marketing Manager.

5
Everyone

Awesome stay at Hilton. Comfortable beds and great bathroom.

By , from Arizona on Oct 18, 2018

Review comment responded on Oct 18, 2018

Thank you for taking a moment to share your experience with us. We look forward to welcoming you back to our hotel in the not too distant future!   Angie M., Marketing Manager.  

5
Everyone

Clean facilities, great sized room but a little overpriced

By , from Discovery Bay on Sep 23, 2018

Review comment responded on Sep 25, 2018

Thank you for taking a moment to rate your experience. We look forward to welcoming you back to our hotel in the not too distant future.   Angie M., Marketing Manager.

5
Everyone

Nice hotel. great staff. Great location for Hollywood tours.

By on Sep 18, 2018

Review comment responded on Sep 18, 2018

Thank you for taking a moment to share your experience with us. We look forward to welcoming you back to our hotel in the not too distant future!   Angie M., Marketing Manager.  

5
Everyone

Nice shuttle to CityWalk, but still close enough to walk if you don't want to wait. We went to the bar for Happy Hour, which was really good. Check-in was really easy, so was check-out. Parking was really easy. Great room.

By , from Monterey, CA on Sep 10, 2018

Review comment responded on Sep 13, 2018

Thank you for taking a moment to share your experience with us. We look forward to welcoming you back to our hotel in the not too distant future!   Angie M., Marketing Manager.  

5
Everyone

Very nice and right accross from universal studios.

By on Sep 5, 2018

Review comment responded on Sep 13, 2018

Thank you for taking a moment to share your experience with us. We look forward to welcoming you back to our hotel in the not too distant future!   Angie M., Marketing Manager.  

5
Everyone

The only thing that bugged us was that although our rooms were cared for each day, they didn’t replace our glassware daily we were left with dirty ones which by day 3 were smelly. We were also given 2 bottles of water the first day but never again, for the cost of the room I expected a little more in the everyday details.

By on Sep 3, 2018

Review comment responded on Sep 4, 2018

Thank you for taking a moment to share your experience with us. We look forward to welcoming you back to our hotel in the not too distant future!   Angie M., Marketing Manager.    

5
Everyone

Very nice hotel within walking distance to Universal studios.

By on Sep 2, 2018

Review comment responded on Sep 4, 2018

Thank you for taking a moment to share your experience with us. We look forward to welcoming you back to our hotel in the not too distant future!   Angie M., Marketing Manager.    

Hilton Los Angeles/Universal City

555 Universal Hollywood Dr, Universal City, CA 91608

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