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DoubleTree by Hilton Ontario Airport

4.0 out of 5.0

Recent guest reviews

Close to the airport and convention center. Plenty of restaurants and fast food options within a few blocks.Parking was excellent, beds were comfortable, room was large with an excellent TV. Very close to Route 10. Very professional staff. Overall an excellent 3 day stay.

The room was great, but no refrigerator. The beds were comfortable and the room was clean and spacious.

Would not allow early check in. We where put in the rear building away from lobby restaurant and pool. I called the front desk and was put on hold for 21 minutes I ask for a cart to move our luggage from our car to the room. I was told they would send some back to our building. I waited for 45 minutes they never arrived. I had to make 4 trips to my car and carrying everything up my self and the same on check out. Poor service.

The overall stay was nice. Nothing beyond good but nice for business. It was pretty. Had a nice courtyard and pool area. Close to the Airport. Room was clean and large.

Stayed for 3 nights and service was excellent, from check-in till check-out. The restaurant and bar at hotel were great, service was awesome.

Great stay and location. Near the airport and Claremont, CA.

Awesome date night with husband. I had been away for six weeks and made the reservation at the last minute. My husband was p icking. E up fro. The airport and this was the closest hotel. Best Choice.

Sorry that I couldn't have stayed longer! We flew in for the weekend only and had to return home. I will definitely stay with you in the future.

This is a well cared for building. The folks were awesome. The food is outstanding. Best hotel in area.

well the hotel needs some updates nice location . I didn't like that they didn't honor my Hilton hhonors cause I booked with orbitx

It was great, but it needs better security on the doors and the outside security on site at night is fantastic to protect the guest. The swimming pool needs more attention for cleaning the pool and the Jacuzzi. It was great and great stay at the hotel. Thanks

Stayed here for my birthday. What a great choice. Was able to eat sleep and play here without leaving. Staff was quick to bring extra linen and towels when requested. Front desk representative Christian was very helpful when I had a card transaction issue. Was given the ability to extend my check out time to 2pm so I could enjoy the pool and Jacuzzi a bit more. The night club and bands were great and the wait staff there was friendly and attentive.

Room was far from front desk. Old room. Lots of hooked.

I had a very favorable experience in every way. It actually exceeded my expectations, which were already high. No complaints of any kind. The staff was extremely friendly and thoughtful, and the shuttle service to the airport was very efficient and helpful.

Very efficient staff at front desk. Enjoyable stay.

I was very satisfied with my stay. Wonderful staff, plenty to do, great location, and the hotel was in excellant condition inside and out.

This place was great! The lobby looked really luxurious and clean and when I was checking in they gave me and my guests some really great tasting cookies. Our suite was great that I thought we payed too little for. Beds where really comfortable and the staff was great. I'm definitely going back next month! What I didn't like about it is that there is no free Wi-Fi in the room

We were in town for the Nascar race and needed some place decent to stay. This Doubletree seemed a little below the typical Doubletree standards but it suited our needs. It is a pretty confusing layout with multiple buildings, sort of like a motel, except with interior hallways. Never saw a staff member except at check in and check out.

I was in town for a friends birhtday party and wanted to stay close to her home. decided to sytay at the double tree because that is what she recommended and we absolutely LOVED it. my boyfriend and i enjoyed the great customer service and the clean room. so mishaps or disturbances while we stayed there. Thnak you doubletree!

overcharges for internet, bedside alarm clock broken

Room options

Room, 2 Queen Beds, Accessible, Bathtub

Queen 2 | Sleeps 5

Room, 1 King Bed, Accessible

King 1 | Sleeps 3

Room, 2 Queen Beds, Accessible (Roll-in Shower)

Queen 2 | Sleeps 5

Suite, 1 King Bed, Corner

King 1 | Sleeps 4

Guest reviews for DoubleTree by Hilton Ontario Airport

Everyone (4) Couples (14) Business (15) Family (5) Other (7) Friends (4)
5

excellent location

Everyone

Close to the airport and convention center. Plenty of restaurants and fast food options within a few blocks.Parking was excellent, beds were comfortable, room was large with an excellent TV. Very close to Route 10. Very professional staff. Overall an excellent 3 day stay.

By , from phoenix on Nov 7, 2017

5

nice hotel

Everyone

The room was great, but no refrigerator. The beds were comfortable and the room was clean and spacious.

By on Nov 6, 2017

3

over booked bad service

Everyone

Would not allow early check in. We where put in the rear building away from lobby restaurant and pool. I called the front desk and was put on hold for 21 minutes I ask for a cart to move our luggage from our car to the room. I was told they would send some back to our building. I waited for 45 minutes they never arrived. I had to make 4 trips to my car and carrying everything up my self and the same on check out. Poor service.

By , from Calif. on Oct 30, 2017

4

what you would expect from a hilton hotel brand

Everyone

The overall stay was nice. Nothing beyond good but nice for business. It was pretty. Had a nice courtyard and pool area. Close to the Airport. Room was clean and large.

By on Sep 26, 2017

5

business

Families

Stayed for 3 nights and service was excellent, from check-in till check-out. The restaurant and bar at hotel were great, service was awesome.

By on Nov 28, 2015

4

family friendly

Couples

Great stay and location. Near the airport and Claremont, CA.

By on Nov 12, 2015

5

date night

Families

Awesome date night with husband. I had been away for six weeks and made the reservation at the last minute. My husband was p icking. E up fro. The airport and this was the closest hotel. Best Choice.

By on Jun 26, 2015

5

reception 2015

Couples

Sorry that I couldn't have stayed longer! We flew in for the weekend only and had to return home. I will definitely stay with you in the future.

By on Jun 5, 2015

5

great place for business

BusinessTravelers

This is a well cared for building. The folks were awesome. The food is outstanding. Best hotel in area.

By on Jun 4, 2015

2

getaway

Couples

well the hotel needs some updates nice location . I didn't like that they didn't honor my Hilton hhonors cause I booked with orbitx

By on Nov 27, 2014