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Recent guest reviews

Easy check in, lots of parking. Beautiful location, Starbucks in lobby of hotel. Property very well maintained. Highly recommend

No enforcement of mask wearing even in midst of high rate if COVID

The carpet in room was dirty. The air conditioner wasn’t cooling the room.

I booked this hotel and paid US$153.00. When I checked in the receptionist ask me to pay extra $25.00 - 35.00 for change to the front of the building. I asked him why? He said everything is same just move to front building. At night people would knocked door by accident two times. I couldn't sleep for the night. This is bad stay and strange hotel

The hotel was clean and updated. Large room with fluffy towels. We will definitely stay here again!

The architectural layout of the hotel is a labyrinth

Pool was nice, disappointed due to booking a room with two queen beds and got 1 king bed. When I called the front desk staff and notified them of the mistake staff responded “when booking through orbitz you get what is available”. Then when asked do you not have 2 queen bed room available? He then replied oh yes, but need to pay an upgrade fee. Ie - was forced to pay upgrade fee when originally booked 2 queen bed.

The rooms are clean, recently renovated and enormous. Our family of 4 was very comfortable. There are 2 sinks, one in the inner room with the bathtub and toilet, and another in the outer room. I found that to be thoughtful and convenient. The rates were also half of the price of the same hotel in Claremont, CA. I highly recommend!

Dated and didn’t feel clean. Smelled unpleasant. There was a suspect spot of residue on the side of my bed.

The property was conveniently located and had large rooms. The only complaint I have was the breakfast buffet. We arrived at 10am and purchased the $20 breakfast bar. It was clear that they were not refilling the items as all the fruit was empty. There were no pancakes. The scrambled eggs were just about empty. For this price I would have expected all available items to be full and fresh. Not what I expect from a Hilton property. Very disappointing.

Didnt run into any issues. Short stay. For the most part, satisfied.

Well maintai ed. Had a big issue due to orbitz failure and there staff fixed it.

N Vineyard Ave Ontario CA

Hotel highlights

  • Walking distance to Ontario Convention Center
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a leisurely stroll of Ontario Convention Center, DoubleTree by Hilton Ontario Airport is within a few miles (5 km) of Kindred Hospital Ontario. This 4-star hotel has 482 rooms and welcomes guests with 2 restaurants, free in-room WiFi, and free self parking. Located centrally in Ontario, it's connected to the convention center and also close to Museum of History and Art and Toyota Arena.


Dining

Enjoy dining at Citrus West, one of 2 onsite restaurants. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

All 482 rooms feature MP3 docks, refrigerators, and coffee makers. 37-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.


Property features

Guests of DoubleTree by Hilton Ontario Airport enjoy a nightclub, free WiFi in public areas, and conference space. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, express check-in, and free newspapers.

Room options

Suite, 1 King Bed, Corner

1 King Bed | Sleeps 4

Presidential Suite, 1 King Bed

1 King Bed | Sleeps 4

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 3

Guest reviews for DoubleTree by Hilton Ontario Airport

Everyone (24) Couples (2) Family (14)
5
Everyone

By on Nov 24, 2020

5
Family

Easy check in, lots of parking. Beautiful location, Starbucks in lobby of hotel. Property very well maintained. Highly recommend

By , from New Mexico on Oct 18, 2020

1
Everyone

No enforcement of mask wearing even in midst of high rate if COVID

By on Oct 5, 2020

4
Everyone

By on Aug 9, 2020

3
Family Family

The carpet in room was dirty. The air conditioner wasn’t cooling the room.

By , from Ontario California on Jun 8, 2020

5
Everyone

By on Feb 14, 2020

3
Family Family

I booked this hotel and paid US$153.00. When I checked in the receptionist ask me to pay extra $25.00 - 35.00 for change to the front of the building. I asked him why? He said everything is same just move to front building. At night people would knocked door by accident two times. I couldn't sleep for the night. This is bad stay and strange hotel

By , from LA on Dec 28, 2019

Review comment responded on Jan 8, 2020

Dear JK. We accommodate many guests each evening, and strive to make their stay a satisfying one. It is disappointing to learn you were unhappy. Please accept our sincere apology. Thank you for sharing your concerns with us. We hope you will give us another opportunity to show our commitment to providing excellent customer service.

4
Everyone

By on Dec 17, 2019

Review comment responded on Dec 25, 2019

Thank you for rating us 4 out of 5. We strive for perfection and hope to achieve it during your next visit. Thank you for staying with us.

5
Family with small children Family

The hotel was clean and updated. Large room with fluffy towels. We will definitely stay here again!

By on Nov 30, 2019

Review comment responded on Dec 1, 2019

Thank you for your kind review on your most recent stay. First and foremost, I would like to thank you for your generous praise. We put a lot of work into satisfying each of our guests. We look forward to welcoming you back to our hotel in the not too distant future!

3
Everyone

By on Oct 21, 2019

DoubleTree by Hilton Ontario Airport

222 N Vineyard Ave, Ontario, CA 91764
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