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Recent guest reviews

Accommodations were misrepresented. Reserved a room for 3 adults & 2 children, was given only 2 queen beds. Orbitz stated the room slept 6 with a sofa bed

Great property with beautiful outdoor pool area. Nice conveniences with restaurants on the property as well as fitness. Convenient parking

Nothing

I enjoy staying here when i visit. The property is nice has lots to offer and you dont need to walk far to enjoy them. From a pool & Jacuzzi to a bar inside or a few delicious restaurants to dine at. A mini club, a gift shop inside as well. Starbucks and a gas station walking distance. Great location.

THE ENTIRE VISIT WAS VEERY GOOD, GOOD SERVICES, AND GOOD FOOD.

I like that this property has a nice big pool and has a jacuzzi with towels onsite, a couple of restaurants, a bar and a mini club (havent visited the club part yet), has a mini store with foodand souvenirs,there is also a stand where you can order starbucks drinks (limited items) and has bakery items. There is a Starbucks across the street, a restaurant at the corner, a gas station at the corner.

I NEVER saw house keeping the whole time I was there, until about 1030am in the morning the whole time of my stay. Trash in the room have been piling up. (Just about 1 1/2 hours before I check out housekeeping miraculously showed up out of the blue. Which was 2 days too late. Having stayed with this place for 3 nights which is highly unacceptable. Also, my 1st room had water damage in the bathroom area, with wet carpets and a wet and busted tile. (It's a shame, I paid for a true "pool view" in a nicer bigger room, only ending up getting a smaller room with a view of some chairs and tent instead.) I wouldn’t recommend staying here. Too bad I can’t post pictures regarding my issues and concern.

Its definitely old but they are super nice and even moved us to main building so we could be closer to restaurants and not have to drive over to eat which was nice too cause the dogs weren't alone long

Pool and common area was great! Food was good but pricey. Bar and night club are good but shouldn't charge a cover charge for guess. Room was Good could have been cleaned a little better. Upcharge for a Pool side room ($25) and parking lot charge ($15) was un called for. Also if you stay for any length of time they don't come in and clean the room at all, you have to run down the maids to get clean towels!

The main problem is that there is nothing near here, so they can charge whatever they want for food. It's even worse at the convention center, where a few chips with some oily "cheese" dripped on top is $18.

The environment was clean, spacious rooms, and friendly staff at reception.

Very clean! Friendly Staff. Front desk agents always patient and friendly.

It was nice with the exception of the restaurant didn’t have a very big variety on their menu to choose from

Property is very nice, its big and has a couple restaurants and a bar plus a tiny coffe shop and a small store inside. There is a pool and jacuzzi with lots of lounge chairs and towels to use. Landscaping is beautifully laid out even a small fountain where you can sit in front of. Its close to some restaurants and Starbucks and a gas station all withing walking distance. This is my second time staying here because i loved my first experience. The only negative thing i can say is that the rooms have an odor that i do not recall from my previous visit a few months back. Staff was willing to relocate me but all rooms we checked also had this odor. We figured it must be the cleaning solution they use. I will return in the future.

It’s a nock hotel, clean inside and out. What I did notice was the vents for the AC in the room were clogged. But other than that the hotel is located near the airport which makes it convenient

Everything was great.

I liked that there was a lounge and restaurants.

N Vineyard Ave Ontario CA

Hotel highlights

  • Walking distance to Ontario Convention Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Located within a leisurely stroll of Ontario Convention Center, DoubleTree by Hilton Ontario Airport is within a few miles (5 km) of Kindred Hospital Ontario. This 4-star hotel has 482 rooms and welcomes guests with 2 restaurants, free in-room WiFi, and a free airport shuttle. Located centrally in Ontario, it's connected to the convention center and also close to Toyota Arena and Museum of History and Art.


Dining

Enjoy dining at Citrus West, one of 2 onsite restaurants. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

37-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. MP3 docks, refrigerators, and coffee makers are also available.


Property features

Guests of DoubleTree by Hilton Ontario Airport enjoy a nightclub, free WiFi in public areas, and conference space. If you drive, self parking is USD 15 per night, or you can take advantage of the free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, express check-in, and free newspapers.

Room options

Suite, 1 King Bed, Corner

1 King Bed | Sleeps 4

Presidential Suite, 1 King Bed

1 King Bed | Sleeps 4

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 3

Guest reviews for DoubleTree by Hilton Ontario Airport

Everyone (33) Couples (6) Family (19)
1
Family with small children

Accommodations were misrepresented. Reserved a room for 3 adults & 2 children, was given only 2 queen beds. Orbitz stated the room slept 6 with a sofa bed

By on Jun 14, 2022

Review comment responded on Jun 14, 2022

Hello, Please accept my apologies, for the misinformation they gave you, it's seems that the room you were looking for was a family suite, this room is not offered through Orbitz please contact the hotel directly. Hope that you stay with us in the future.

5
Everyone

Great property with beautiful outdoor pool area. Nice conveniences with restaurants on the property as well as fitness. Convenient parking

By on May 19, 2022

Review comment responded on Jun 12, 2022

Thank you for staying with us, we look forward to your next visit.

1
Everyone

Nothing

By on Mar 7, 2022

Review comment responded on Mar 7, 2022

Hello shaker, Thank you for taking the time to give us a review. I wish we would have made your stay better.

4
Everyone

By on Feb 5, 2022

3
Everyone

By on Jan 20, 2022

5
Everyone

I enjoy staying here when i visit. The property is nice has lots to offer and you dont need to walk far to enjoy them. From a pool & Jacuzzi to a bar inside or a few delicious restaurants to dine at. A mini club, a gift shop inside as well. Starbucks and a gas station walking distance. Great location.

By on Jan 11, 2022

Review comment responded on Jan 11, 2022

Thank you for the wonderful compliments we look forward to your next visit

5
Everyone

THE ENTIRE VISIT WAS VEERY GOOD, GOOD SERVICES, AND GOOD FOOD.

By on Jan 5, 2022

Review comment responded on Jan 5, 2022

Hello Perry, Thank you for the great feed back!

4
Everyone

I like that this property has a nice big pool and has a jacuzzi with towels onsite, a couple of restaurants, a bar and a mini club (havent visited the club part yet), has a mini store with foodand souvenirs,there is also a stand where you can order starbucks drinks (limited items) and has bakery items. There is a Starbucks across the street, a restaurant at the corner, a gas station at the corner.

By on Dec 21, 2021

Review comment responded on Dec 24, 2021

Hello Stacy, Thank you for your review! hope we are choice hotel, when back in Ontario.

1
Family

I NEVER saw house keeping the whole time I was there, until about 1030am in the morning the whole time of my stay. Trash in the room have been piling up. (Just about 1 1/2 hours before I check out housekeeping miraculously showed up out of the blue. Which was 2 days too late. Having stayed with this place for 3 nights which is highly unacceptable. Also, my 1st room had water damage in the bathroom area, with wet carpets and a wet and busted tile. (It's a shame, I paid for a true "pool view" in a nicer bigger room, only ending up getting a smaller room with a view of some chairs and tent instead.) I wouldn’t recommend staying here. Too bad I can’t post pictures regarding my issues and concern.

By on Nov 22, 2021

Review comment responded on Dec 7, 2021

Thank you for taking time out of your busy schedule to complete our survey based on your most recent stay. I would like to extend my most sincere apologies in regards to your stay. We always strive for a "10" overall experience and in this instance, we failed. We appreciate all your feedback in order to correct, improve and suggest to corporate ways to make our guest have a great experience here at the Doubletree by Hilton Ontario airport hotel, Please accept my sincere apologies

4
Partner Couples

Its definitely old but they are super nice and even moved us to main building so we could be closer to restaurants and not have to drive over to eat which was nice too cause the dogs weren't alone long

By on Sep 30, 2021

DoubleTree by Hilton Ontario Airport

222 N Vineyard Ave, Ontario, CA 91764
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