Guilford House Hotel2.0 out of 5.0
Recent guest reviews
When we arrived we booked in at reception and we were greeted by a polite lady. I can say this is the only positive to our stay here. The room was grubby, dirty bed sheets and stains on the walls. The bathroom was filthy and we had an empty toilet roll. The ‘complimentary toileteries’ were half used and opened. The room was very cold and there was a draft coming from the window. Tea and coffee facilities were provides but the kettle was grubby and only 2 cups provided for 4 adults staying in the room. Breakfast was provided with our stay but given the experience we had already had we decided not to chance it. Upon checkout there was a relatively old gentleman who was very rude demanding we give the key back to him in the hallway, there was no proper checkout procedure. Needless to say i would not reccomend.
This hotel is a flee hotel. Worst stuff ever. Didn't want to help. Room was not warmed. Room was not cleaned. Sheets were not replaced. Bed smell. Moist behind the beds. Poor breakfast. Stay far far away
Reading the tripadvisor reviews I didn't have any hopes for this two nights stay, but it turned out just fine. Check in (and out) was smooth and friendly, the room (403) was bigger than I thought, and it was reasonable clean and quiet. I've stayed in much smaller, much more expensive places in this city. Small tv on the wall, water boiler and lots of tea and coffee. Breakfast is very basic with two toasts, jam and instant coffee. Internet costs extra. A good choice if you are on a budget and just need a bed to sleep in.
There was no hot water for showers, no teaspoons for tea/coffee provided, dirty towels in the wardrobe and broken bedding at the bottom, we had torn bedding on the bed, stains on the carpet, dirt and dust covering the walls/shower/ceiling. Radiator was hung precariously on the wall. Bed was hard and uncomfortable, due to this we didn't even want to chance breakfast so we went to the costa accross the street. Only plus side was the small television provided
Very friendly staff. Unfortunately they were not able to provide me with another room but the noisy one in the front of the basement when I asked for one. Street noise, people gathering on the outside stairs and heavy traffic through the adjacent emergency exit kept me awake most of the night. Propably my fault not to enjoy breakfast in the windowless basement in the morning.
I was booked in here for an overnight stay. As soon as I walked in I felt uneasy. The place smelt dirty and unpleasant. I was told my room was next door and taken to the neighbouring hotel - which had no reception. The room could not be locked from the inside and as a lone female traveller I was particularly disturbed by the notice on the desk warning you not to leave any valuables in the room. Within an hour I had checked out and found alternate accommodation. I can cope with basic as long as it is clean and feels safe. This was neither - I felt very vulnerable.
Just appalling, a health hazard. The disgusting filth, all facilities unusable one would not even want to touch them e.g. kettle unusable, shower unusable, bed gross, floors dirty - staff abusive when I complained. Breakfast - again dirty pots, cutlery and poor quality food. The worst place I have ever been in - I did not feel safe and could not sleep! Booked with booking.com who have not helped how do we get such places shut down?!!
I needed a place at the last minute after an AirBnB host cancelled. Found this place on Booking.com--which seemed to have decent reviews for the price range. Also looked for a place close to St. Pancras Station. DON'T make my mistake. PAY for something nicer--you won't miss anything here.Everything is shabby, not well-cleaned, and there are signs up everywhere reminding guests *not* to leave valuables in the rooms, as management won't accept responsibility for their loss. They also ask you to leave your keys at the desk while you sight-see. The surrounding neighborhood is a bit noisy (sirens going frequently), and my husband and myself were uncomfortable coming back after dark/late due to the state of the place. Also, the WiFi is weird: they give you access for a set number of devices (not a problem), but if you max out your login attempts on a device, you have to wait 30 mins before logging in again. In total, don't stay here.
This is the worst hotel I have ever stayed in. I was a lone female guest and the staff were rude and unhelpful when I arrived. I was shown a room in the basement of the hotel next door (the Grenville hotel). The room was filthy, dark and smelt disgusting. The towels were filthy, the shower cubicle miniscule and v dirty. The curtains were falling off the window. I went back to the Reception area and said I would not stay in the hotel. The 2 managers on duty were very aggressive and threatening saying they would only refund my money if I stayed the night. I felt very threatened by them and left. The room cost £84. This hotel is unsafe and lone woman travellers SHOULD NOT STAY HERE.Have referred the hotel to Camden Environmental Health.
This is simply the worst (excuse for a) hotel I have ever had the displeasure to have booked into. It is an appalling advertisement for London and should be condemned. Small, scruffy, outdated, ill-equipped, vastly overpriced, pathetic breakfast, poor plumbing, in need of decoration, inadequate staff, noisy...... just don't bother to even think of staying there and perhaps a hotel inspector will do the honorable thing and close the place down to protect the public from wasting their money!
- Walking distance to Russell Square
- Free continental breakfast
- WiFi in rooms and public areas (fees apply)
- 24-hour front desk
Located in Bloomsbury within a short walk of Russell Square, Guilford House Hotel is within a mile (2 km) of other popular sights such as St. Paul's Cathedral. The 14 rooms at this guesthouse include coffee makers and TVs and guests can enjoy free breakfast. Coca-Cola London Eye and London Dungeon are also near this London guesthouse.
Free continental breakfast is served each morning from 7:30 AM to 9 AM.
All 14 rooms feature coffee makers and desks. 16-inch TVs are available for entertainment, and guests can stay connected with WiFi. Hair dryers are also included.
Guests of Guilford House Hotel enjoy features like WiFi in public areas. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables.
Reviews from Trip Advisor
3% of guests recommend this hotelTotal of 158 reviews