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Recent guest reviews

Rooms were large. Nice amenities. Staff were not very friendly; rooms were not cleaned well if at all during our 6 day stay.

Staff are friendly. Rooms are clean and spacious. Bathrooms have modern and upgraded fixtures. We always love taking a shower after spending all day outside. There are no wall outlets near the bed if you like charging your phone near you as you go to sleep.

One receptionist was rude. All other staff were friendly - the older gentleman who was the doorman was the best! Room furnishings (pillows, couch, table) were all old and worn

Good location, clean and all updated (or new) facilities and rooms. Friendly stuff. The only negative part was fixed windows in the rooms, so if some one needs fresh air possibilities are zero - street only.

Enjoyed the location. Didn’t have time to enjoy all of the amenities.

Very nice hotel at a good location. The room was very silent, could not hear any neighbors.

I suffered burn from boiling water while staying at the Grange Tower Hill and called down at 11:05pm to ask for some ice to place on the burn. I was told housekeeping would send some up since the bar was closed... 30 mins later; no ice. After going down To the reception (which isn’t in front of the bar) I was told that it’s impossible to get ice at the hotel after 11pm and I should walk 10-15 mins to a supermarket j they’ve “think might be open but may not sell ice”. The staff could easily have walked over to the (very visible) ice machine and given it to me but instead refuse service any assistance. To not be able to get something as basic as ice to make a first aid ice pack at a “5 Star” hotel is prettt ridiculous. Night staff are truly terrible.

45 Prescot Street London England

Hotel highlights

  • Walking distance to Financial District and Tower Bridge
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in London City Centre, Leonardo Royal London Tower Bridge is a leisurely stroll from popular sights such as Tower Bridge and Tower of London. This 370-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.


Dining

This hotel serves as home to a tapas bar, along with a restaurant that specializes in Modern European cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a continental breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

All of Leonardo Royal London Tower Bridge's 370 soundproofed rooms provide minibars, coffee makers, and free newspapers. 32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, ironing boards, and desks are also standard.


Property features

At Leonardo Royal London Tower Bridge, guests enjoy a full-service spa, an indoor pool, and a fitness center. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Superior Twin Room

2 Queen Beds | Sleeps 2

Superior Triple Room

2 Queen Beds | Sleeps 3

Executive Double Room

1 King Bed | Sleeps 2

Guest reviews for Leonardo Royal London Tower Bridge

Everyone (5) Couples (1) Family (2)
3
Partner Couples Family

Rooms were large. Nice amenities. Staff were not very friendly; rooms were not cleaned well if at all during our 6 day stay.

By on Feb 23, 2020

Review comment responded on Feb 24, 2020

Dear Guest, Thank you for your feedback. We look forward to welcome you back at our hotel in very near future. Best wishes, Guest Relations

4
Family

Staff are friendly. Rooms are clean and spacious. Bathrooms have modern and upgraded fixtures. We always love taking a shower after spending all day outside. There are no wall outlets near the bed if you like charging your phone near you as you go to sleep.

By on Aug 19, 2019

Review comment responded on Aug 26, 2019

Thank you for sharing your feedback Anonymous!

3
Business Business

One receptionist was rude. All other staff were friendly - the older gentleman who was the doorman was the best! Room furnishings (pillows, couch, table) were all old and worn

By on Apr 1, 2019

Review comment responded on Apr 30, 2019

Dear Guest, Thank you for taking the time to share your experience of Grange Tower Bridge Hotel, please accept my apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. Kind Regards Guest Relations Team

1
Everyone

By on Jan 11, 2019

4
Everyone

Good location, clean and all updated (or new) facilities and rooms. Friendly stuff. The only negative part was fixed windows in the rooms, so if some one needs fresh air possibilities are zero - street only.

By , from New Jersey on Oct 3, 2018

Review comment responded on Oct 8, 2018

Dear Guest, Thank you for taking the time to post a detailed review of your recent stay at Grange Tower Bridge Hotel London. We are delighted that you enjoyed your stay overall and thank you for your additional comments, which have been noted and passed to the relevant personnel. I apologise for any inconvenience and embarrassment which may have been caused. We very much look forward to welcoming you again soon. Kind Regards Grange Hotels Marketing Team

4

nice hotel. off the beaten path but close enough.

Everyone

Enjoyed the location. Didn’t have time to enjoy all of the amenities.

By on Apr 8, 2018

Review comment responded on Apr 10, 2018

Dear Guest, Thank you for your delightful review. We are very pleased to hear that you experienced such a fabulous visit to Grange Tower Bridge Hotel London and hope that you will come back to visit soon! Kind Regards Grange Hotels Marketing Team

5
Everyone

Very nice hotel at a good location. The room was very silent, could not hear any neighbors.

By on Feb 2, 2018

Review comment responded on Feb 5, 2018

Dear Guest, Thank you for your delightful review. We are very pleased to hear that you experienced such a fabulous visit to Grange Tower Bridge Hotel London and hope that you will come back to visit soon! Kind Regards Grange Hotels Marketing Team

1

unhelpful night staff

Everyone

I suffered burn from boiling water while staying at the Grange Tower Hill and called down at 11:05pm to ask for some ice to place on the burn. I was told housekeeping would send some up since the bar was closed... 30 mins later; no ice. After going down To the reception (which isn’t in front of the bar) I was told that it’s impossible to get ice at the hotel after 11pm and I should walk 10-15 mins to a supermarket j they’ve “think might be open but may not sell ice”. The staff could easily have walked over to the (very visible) ice machine and given it to me but instead refuse service any assistance. To not be able to get something as basic as ice to make a first aid ice pack at a “5 Star” hotel is prettt ridiculous. Night staff are truly terrible.

By , from new york, ny on Jan 3, 2018

Review comment responded on Jan 8, 2018

Dear Colin, We’re sorry to hear about your recent experience and would like to apologise for any inconvenience caused. However Night Manager/Deputy Manager are first aid trained and would never refuse assistance. Please could you tell us what happened by emailing/ calling hotel Guest Relations so we may investigate this matter internally. Kind Regards Grange Hotels Marketing Team

Leonardo Royal London Tower Bridge

45 Prescot Street, London, England E1 8GP
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