Hampton by Hilton London City

4.0 star property
Hotel with free breakfast, near Tower Bridge

Choose dates to view prices

Photo gallery for Hampton by Hilton London City

Front of property
Hypo-allergenic bedding, in-room safe, desk, soundproofing
Restaurant
Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping

Explore the area

View in a map
12-20 Osborn Street, London, England, E1 6TE
  • Place, Tower of London
    ‪12 min walk‬
  • Place, Tower Bridge
    ‪18 min walk‬
  • Place, London Bridge
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪45 min drive‬

Room options

Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(57 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Family Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

Located in Shoreditch, Hampton by Hilton London City is within a mile (2 km) of popular sights such as Tower Bridge and Tower of London. This 129-room, 4-star hotel welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Tower of London - 12 min walk - 0.7 miles
  • Tower Bridge - 18 min walk - 1.0 mile
  • London Bridge - 4 min drive - 1.3 miles
  • London Eye - 8 min drive - 2.6 miles
  • Big Ben - 10 min drive - 3.0 miles

Getting around

  • Aldgate East Station - 3 min walk
  • Fenchurch Street Station - 12 min walk
  • London City Airport (LCY) - 24 min drive

Restaurants

  • ‪Exmouth Coffee - ‬1 min walk
  • ‪The White Hart - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Pocketsquare Skyline Bar and Terrace - ‬2 min walk
  • ‪Grounded - ‬1 min walk

About this property

Hampton by Hilton London City

Hotel with free breakfast, near Tower Bridge
Guests staying at Hampton by Hilton London City enjoy a 24-hour gym, free WiFi in public areas, and a vending machine. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. This smoke-free hotel also has a fireplace in the lobby.
55-inch TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, electric kettles, and safes are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Built in 1997
  • Fireplace in lobby
  • Renovated entire property - May 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

City Hotel London
Hampton by Hilton London City Hotel
Hampton by Hilton London City London
Hampton by Hilton London City Hotel London

Frequently asked questions

Are free cancellation options available at Hampton by Hilton London City?

Hampton by Hilton London City offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see around Hampton by Hilton London City?

This hotel is situated in Shoreditch within a short 18-minute walk of Tower Bridge and also 19 minutes on foot from Tower of London. You'll also find Brick Lane and Liverpool Street less than a mile away.

Is there parking available at Hampton by Hilton London City?

No, this hotel doesn't offer parking.

Does Hampton by Hilton London City have a casino at the property?

No, Hampton by Hilton London City doesn't have a casino.

Is there an indoor pool at Hampton by Hilton London City?

No, there is no indoor pool at this hotel.

Is Hampton by Hilton London City good for couples?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include city views and bathrobes.

Does Hampton by Hilton London City have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hampton by Hilton London City have a restaurant with a breakfast menu?

Yes, Hampton by Hilton London City serves free on-the-go breakfast each morning from its restaurant.

Does Hampton by Hilton London City allow pets to stay for free?

No, pets aren't allowed at Hampton by Hilton London City.

Are there connecting rooms at Hampton by Hilton London City?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hampton by Hilton London City?

The closest major airport to Hampton by Hilton London City is London City Airport (LCY), which is 7.7 mi away (24 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 19.8 mi away (59-minute drive).

Are there rooms with balconies at Hampton by Hilton London City?

No, you won't find guestrooms with balconies at Hampton by Hilton London City.

Reviews

Hampton by Hilton London City Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 580 out of 1009 reviews
Rating 8 - Good. 319 out of 1009 reviews
Rating 6 - Okay. 74 out of 1009 reviews
Rating 4 - Poor. 17 out of 1009 reviews
Rating 2 - Terrible. 19 out of 1009 reviews

Reviews

10/10 Excellent

Andrew

Good hotel
Stayed 4 nights in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

8/10 Good

lynette

Stayed 2 nights in Jul 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Check in nice and easy, room quiet and very clean was however missing any towels but service desk rectified after speaking to them Good breakfast and good location several tube stations within few minutes walk
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept hotel perfect for a weekend away
Stayed 1 night in Jul 2025

10/10 Excellent

Rachelleann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good food and clean rooms
Stayed 1 night in Jul 2025

10/10 Excellent

YASIN SEDAT

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful stay, helpful staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check in to check out this hotel and the staff went above and beyond our expectations. Everyone was so kind and efficient. I will definitely stay here again!
Stayed 4 nights in Jul 2025

10/10 Excellent

Martin

Stayed 1 night in Jul 2025

6/10 Okay

Dalia R

Liked: Cleanliness, staff & service, property conditions & facilities
We where not to happy with the area and the money we paid for the room was not worth the money
Stayed 6 nights in Jul 2025

10/10 Excellent

Simon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Vrijesh

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Nathalie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Hampton by Hilton London City very much. The location was super convenient for us - close to the Aldgate East tube station. The staff were super friendly and helpful, the room was clean and comfortable, and it was always quiet even when the hotel was busy. The buffet breakfast was well appreciated as well. No complaints :) We’d happily stay here again. Thanks to the lovely staff!
Stayed 4 nights in Jul 2025

10/10 Excellent

Lin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Mr D E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing for excessive price paid. No openable window in room. Breakfast very ordinary
Stayed 1 night in Jul 2025

10/10 Excellent

CHRISTIAN

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff was very nice and helpful. Would definitely stay here again!
Stayed 2 nights in May 2025

8/10 Good

bernadette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was as advertised and a good price. Staff at reception welcoming. Room was cclean, well laid out with all that was needed. Breakfast was very good and the breakfast staff, especially Adi were ver friendly and helpful. What was not nice was on checkin being told what we wouldn't be getting because we didnt book using the Hilton Honours scheme. It felt like we were tier 2 guests because we used Expedia. Also the volume on the tv was stuck at a very low volume. I respect that this might be a courtesy to guests in other rooms but unless they had bionic ears that wasnt necessary. A good hotel but not one I'd be running back to. Btw our hearing is normal.
Stayed 2 nights in Jul 2025

10/10 Excellent

Trang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very nice and friendly. The hotel was very clean. The service was excellent!
Stayed 2 nights in Jul 2025

10/10 Excellent

malak

Stayed 1 night in Jul 2025

10/10 Excellent

Lynnae

Stayed 4 nights in Jul 2025

10/10 Excellent

subas

Stayed 2 nights in Jul 2025

10/10 Excellent

gillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location to tube excellent,great hotel,spotlessly clean,helpful staff,excellent breakfast choice, would definitely return
Stayed 2 nights in Jul 2025

2/10 Terrible

Valentima

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this property, clean, friendly, well appointed. Within walking distance of the Thames and key historical sites in London. Close to tube stations, although parking is really challenging. Close to Spittlefield Market, which is a lovely area to explore.
Stayed 1 night in Jun 2025

10/10 Excellent

Soroush

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic customer service, clean and convenient place to stay. Definitely would stay there again.
Stayed 4 nights in Jul 2025