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Cheshire Hotel

3.0 out of 5.0

Recent guest reviews

Nice place, good value. Great central location. Rooms small, though ideal for a short stay, bathroom very clean, great powerful shower. We had a window that faced a wall, though the hotel can do noting about the buildings next door. Likewise, can be a little noisey from traffic outside, again in such a central location the hotel cannot change this. Wifi offered, though keeps disconnecting. Lots of reviews complain about breakfast. If you have read the reviews, then upgrade and pay for full breakfast (yes the hotel could make this clearer) Full breakfast was great, very tasty and lots of it.

There was no safe place for us to leave our bags, we were told to leave them in the reception area with no guarantees. The corridor is tiny, two of us struggled to get into the lift with our bags and then I had a panic attack because the lift is an actual death trap. One was out of order, the other took us up to the second floor but the door didn't open, my boyfriend opened it and we were facing a wall... it went back down to the ground floor and wouldn't open again, pressed second floor and we were between floors, I could see the second floor at eye level. When we finally got out of the lift we wouldn't go back in, we used the stairs for the rest of our stay. The room itself was clean, small but comfortable. The bed was nice and we slept okay. In the morning we were charged again for hot breakfast although he had paid when we booked the room, it was included on the confirmation which he had in his hand. I wouldn't choose to stay here again.

Not very disabled friendly, small corridors and lift tiny due to how old the building is, room was fine, upgraded to double “deluxe” room. Building old and tired carpets frayed, some new renovations had been done to upgrade rooms not greatly though. Breakfast was confusing e.g. we did not want cooked breakfast just happy with continental which to me is cereal, cheese, ham, yoghurt ,pastries etc not the Cheshire it is not, to this hotel you get juice,tea, coffee, cereal and toast and that’s their continental anything more and you would be charged £6.50, Bit of a let down we weren’t the only ones that was unhappy about this. Overall basic 3 star “if that” ok for nights stay.

This is by far the very worst hotel we have stopped in London. On arrival we got told there was no secure room for our luggage and to leave it in reception,by the Christmas tree but they would not guarantee it's safety.Then we were told there was a chance we would be moved to another hotel as the electricity was off on two floors. So for half a day we never knew where we were going to stop.Breakfast was a continental choice and we were very firmly told it was one glass of orange juice each cereal toast when we tried to get a yogurt the staff member snapped at us that it was not included in continental breakfast,by this time we bust out laughing because it was so bad it was funny.The only good points are location and the room was warm clean bedding and man on reception was polite to be fair he looked emmbrassed to work there.Nothing in this hotel looked like the pictures on there website,Do yourself a favour pay a bit more and get something better as it was this cost us £150,not worth it at all.

There is no point going over the issues, there are so many. Filthy,freezing,smelly etc etc..... It is an absolute death trap, if there is a fire you will not get out of this building. The lifts do not work. How this place is in business is a miracle.

2 nights over a weekend in this shoddy and dirty hotel. Staff unfriendly and they seemed to be embarrassed by the state of the place. Complaints to the staff on our first night fell on deaf ears. Carpet in our room was not laid it was placed there. The bathroom was an utter disgrace, paint peeling off the walls and mould everywhere. Drawers missing in the bureau. Door lock broken. Door damaged. Windows filthy. No replenishment of bottled water or biscuits. Broken towel rail. The list could go on. Apparently 'there are some refurbished rooms, but they are all booked'. I presume then we stayed in a un-refurbished room - if so why did we pay full whack?

So positives: The staff were really helpful. During the course of our stay we couldn’t find our room; locked ourselves out and needed to leave our bags. The beds were really comfy - you can get a good night sleep here (see later for explanation of ‘can’). The bathrooms and showers in particular were good. You could get a nice hot shower rather than a luke warm one. But sadly there are things that need to be improved. For us the biggest disappointment that stops this getting a higher review was the noise. The walls are not thick enough to cancel any noise. We could hear conversations/laughter in other rooms. But more importantly at 6:30am we were woken up by a door being opened by (we assume) the staff/cleaner getting ready for the morning shift. Note to the owners: Please go around with some WD40 on your doors they are incredibly squeaky!! Our room was in the basement by the entrance to the breakfast room, so we were also disturbed on and off for the next 3 hours. Considering the price of the room - we were vey disappointed. The other thing that stops this from being a good hotel is the finishings around the hotel. There are holes here and there, bits of things missing. In one of the rooms we had there was a hole in the ceiling. It just looks unfinished. Eg the doorframe to the bathroom hadn’t been painted. It looked like it had just been primed, and there were still holes from a previous door hinges. When your neighbour is the St Giles hotel, you have competition, things need to be right. I would recommend getting a room not in the basement and see if the noise is better there. We stayed with family, taking up 4 rooms in the basement. The laughter I could here was my family’s so it didn’t bother me too much, but I can imagine if it had been anyone else’s I wouldn’t have been happy. My mother slept in the opposite corner of the basement to us, first door as you come down the stairs, and she said they had no noise and slept well.

Terrible place I wouldn't even let my dog stay here. Rooms where bad no shower screen bed wash uncomfortable and the lift didn't work. new room where poorly finished. Worst hotel I have ever stayed in.

The beds were too short, the furniture was worn and disgusting. There was dirt and mold and cracks everywhere. We found an excellent and cheaper hotel right next door ... would not sleep for a second at the Cheshire Hotel

While I understand and was aware that many people have had bad experiences of the Cheshire, I can only comment on my own experiences, five years apart, which have both been positive. I was there for a week in September this year. My room was small but very comfortable, clean and well serviced. The lift worked every day and both TV and wifi functioned perfectly. Breakfast was adequate and staff were friendly and helpful. And of course the location superb. I would come back again.

110 Great Russell Street London England

Hotel highlights

  • Walking distance to The British Museum and St George’s, Bloomsbury
  • Free breakfast
  • Free WiFi in rooms and public areas
  • 24-hour front desk

Located in Bloomsbury, Cheshire Hotel is within a 5-minute walk of The British Museum and within 15 minutes of other popular attractions like St George’s, Bloomsbury. The 40 rooms at this 3-star hotel include coffee makers and TVs and guests can enjoy free breakfast. Centrally located in London, the hotel is also a short walk from Russell Square and Royal Opera House.


Dining

Free breakfast is offered each morning from 7 AM to 10:30 AM.


Rooms

All 40 rooms feature coffee makers, phones, and ironing boards. TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries.


Property features

Cheshire Hotel offers free WiFi in public areas and coffee in a common area. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.

Room options

Standard Single Room

Full 1 | Twin 1 | Sleeps 1

Standard Twin Room

Twin 1 | Sleeps 2

Triple Room

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

28% of guests recommend this hotel

Total of 523 reviews