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Apart-hotel

StripViewSuites at Palms Place Penthouses

Propiedad de 4.5 estrellas

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Galería de fotos de StripViewSuites at Palms Place Penthouses

Penthouse exclusivo, vista a la ciudad | Terraza o patio
Penthouse exclusivo, vista a la ciudad | Baño | Tina y regadera independientes y tina de hidromasaje
Designer Penthouse | Full Strip View | Jacuzzi Unavailable | Sábanas de algodón egipcio, ropa de cama de alta calidad y edredón
Luxurious Penthouse | Full Strip View! | Sala de estar | Smart TV de 65 pulgadas con canales por cable y televisión
Designer Penthouse | Full Strip View | Jacuzzi Unavailable | Cocina privada | Refrigerador, microondas, horno y parrilla de estufa

Opiniones

5.8 de 10,

Servicios principales

  • Alberca
  • Tina de hidromasaje
  • Cocina
  • Estacionamiento incluido
  • Wifi gratuito
  • Restaurante

Explora la zona

Ver en el mapa
4381 W Flamingo Rd, Las Vegas, NV, 89103
  • Place, Casino Gold Coast
    ‪10 min a pie‬
  • Place, Hotel y casino Rio All Suite
    ‪13 min a pie‬
  • Place, Centro comercial The Forum Shops en Caesars
    ‪3 min en auto‬
  • Airport, Las Vegas, Nevada (LAS-Harry Reid Intl.)
    ‪14 min en auto‬

Opciones de habitación

Abrir todas las fotos de Penthouse exclusivo, vista a la ciudad

Penthouse exclusivo, vista a la ciudad | Sábanas de algodón egipcio, ropa de cama de alta calidad y edredón

Penthouse exclusivo, vista a la ciudad

  • Vista a la ciudad
  • 4000 pies cuadrados
  • 2 habitaciones
  • 8 personas
  • 2 camas King y 2 sofás cama Queen
  • Wifi gratuito

Abrir todas las fotos de Luxurious Penthouse | Full Strip View!

Luxurious Penthouse | Full Strip View! | Sábanas de algodón egipcio, ropa de cama de alta calidad y edredón

Luxurious Penthouse | Full Strip View!

  • Vista a la ciudad
  • 2038 pies cuadrados
  • 3 habitaciones
  • 12 personas
  • 2 camas King, 1 cama Queen y 3 sofás cama individuales
  • Wifi gratuito

Abrir todas las fotos de Playboy VIP Penthouse | Jacuzzi on Balcony!

Playboy VIP Penthouse | Jacuzzi on Balcony! | Sala de estar | Smart TV de 65 pulgadas con canales por cable y televisión

Playboy VIP Penthouse | Jacuzzi on Balcony!

  • Vista a la ciudad
  • 3300 pies cuadrados
  • 2 habitaciones
  • 10 personas
  • 2 camas Queen, 1 cama King y 2 sofás cama Queen
  • Wifi gratuito

Abrir todas las fotos de Skyline Penthouse | VIP Strip View Jacuzzi on Balcony!

Skyline Penthouse | VIP Strip View Jacuzzi on Balcony! | Comedor

Skyline Penthouse | VIP Strip View Jacuzzi on Balcony!

  • Vista a la ciudad
  • 3300 pies cuadrados
  • 2 habitaciones
  • 8 personas
  • 1 cama King, 1 sofá cama Queen y 2 camas Queen
  • Wifi gratuito

Abrir todas las fotos de Designer Penthouse | Full Strip View | Jacuzzi Unavailable

Designer Penthouse | Full Strip View | Jacuzzi Unavailable | Balcón

Designer Penthouse | Full Strip View | Jacuzzi Unavailable

  • Vista a la ciudad
  • 3142 pies cuadrados
  • 2 habitaciones
  • 11 personas
  • 1 cama King, 2 camas plegables Queen, 1 futón Queen y 2 camas Queen
  • Wifi gratuito

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Alberca al aire libre por temporada y camas balinesas (con cargo)

Palms Place

Las Vegas
  • Alberca
  • Tina de hidromasaje
  • Cocina
  • Aire acondicionado
8.4 de 10, Muy bueno, 12,727 opiniones
$113 por noche
El precio actual es de $128
21 jun. - 22 jun.
Total con impuestos y cargos
Palms Place

Información de la zona

Las Vegas

StripViewSuites at Palms Place Penthouses se encuentra a unos pasos de Hotel y casino Rio All Suite y a 3 kilómetros de The Linq. Este apart-hotel de 4.5 estrellas con 599 habitaciones ofrece wifi gratis en la habitación, junto con valet parking gratis y gimnasio.
Ver más apart-hoteles en Las VegasSe abrirá en una nueva ventana

Qué hay cerca

  • Pole Position Raceway - Indoor Karting - A 5 min a pie - 0.5 km
  • Casino Gold Coast - A 10 min a pie - 0.9 km
  • Hotel y casino Rio All Suite - A 13 min a pie - 1.2 km
  • Pabellón para espéctaculos Orleans Arena - A 18 min a pie - 1.6 km
  • Centro comercial The Forum Shops en Caesars - A 3 min en auto - 2.3 km

Medios de transporte

  • Estación de monorraíl MGM Grand - 5 min en auto
  • Estación del Aeropuerto Internacional de Las Vegas - 9 min en auto
  • Las Vegas, Nevada (LAS-Harry Reid Intl.) - 8 min en auto

Restaurantes

  • ‪Ping Pang Pong - ‬A 6 min a pie
  • ‪Chick-fil-A - ‬A 8 min a pie
  • ‪Tim Ho Wan - ‬A 2 min a pie
  • ‪Gold Coast Bowling Center - ‬A 6 min a pie
  • ‪Starbucks - ‬A 7 min a pie

Información de la propiedad

StripViewSuites at Palms Place Penthouses

En StripViewSuites at Palms Place Penthouses tendrás gimnasio, wifi gratis en las áreas comunes y tina de hidromasaje. Si viajas en auto, hay valet parking gratis. El personal de la recepción, disponible las 24 horas del día, los siete días de la semana, estará siempre dispuesto a brindar servicios de concierge y resguardo de equipaje. Este apart-hotel de lujo dispone también de centro de negocios abierto las 24 horas, alberca al aire libre por temporada y check-out exprés.
La propiedad cuenta con alberca al aire libre por temporada y una tina de hidromasaje. Otras alternativas de esparcimiento incluyen sala de fitness.

Propiedades similares

Upgraded One-Bedroom- StripView Balcony + Sleeps 6 | Área de sala de estar | Smart TV de 65 pulgadas con canales por cable
StripViewSuites at Palms Place
Las Vegas
  • Alberca
  • Tina de hidromasaje
  • Cocina
  • Estacionamiento incluido
7.2 de 10, Bueno, 1,194 opiniones
StripViewSuites at Palms Place

Servicios de la propiedad

Alberca/spa

  • Alberca al aire libre por temporada
  • Camas balinesas (con cargo)
  • Camastros en la alberca
  • Guardavidas
  • Sombrillas en la alberca
  • Tina de hidromasaje

Internet

  • Disponible en el departamento: wifi gratis
  • Disponible en algunas áreas comunes: wifi gratis

Estacionamiento y transporte

  • Estacionamiento gratis en la propiedad
  • Estacionamiento con valet parking gratis en la propiedad
  • Estacionamiento (con y sin valet parking) limitado en la propiedad

Cocina

  • Cafetera y tetera
  • Congelador
  • Horno
  • Isla de cocina
  • Lavavajillas
  • Licuadora
  • Microondas
  • Parrilla de estufa
  • Refrigerador
  • Toallas de papel
  • Tostadora
  • Vajilla y utensilios de cocina

Comidas

  • 1 bar junto a la alberca
  • 1 cafetería/café
  • 2 bares o lounges
  • 2 restaurantes
  • Mesas

Habitaciones

  • Colchón con pillow-top
  • Edredón de plumas
  • Sábanas de algodón egipcio

Baño

  • Amenidades de baño gratuitas
  • Jabón
  • Papel de baño
  • Se ofrecen toallas
  • Secadora de cabello
  • Shampoo
  • Tina de hidromasaje
  • Tina y regadera separadas

Áreas comunes para sentarse

  • Área de comedor independiente
  • Área de descanso separada
  • Mesa

Entretenimiento

  • Juegos
  • Smart TV de 65 pulgadas con canales de cable premium

Espacios de trabajo

  • Centro de negocios abierto las 24 horas
  • Espacio para trabajar con laptop
  • Silla de escritorio

Para tu comodidad

  • Aire acondicionado
  • Calefacción

Mascotas

  • No se aceptan mascotas

Facilidades de acceso

  • Piso de azulejo en las áreas comunes
  • Sin elevador
  • No se permite fumar en la propiedad

Servicios e instalaciones

  • Botones
  • Caja de seguridad
  • Cajero automático
  • Cortinas blackout
  • Plancha y tabla de planchar
  • Resguardo de equipaje
  • Salón de belleza
  • Servicio de limpieza previa solicitud
  • Servicio de recepción las 24 horas
  • Servicios de concierge
  • Teléfono
  • Tienda de regalos o puesto de periódicos

Aspectos destacados de la ubicación

  • Cerca de un hospital
  • Cerca del aeropuerto

Actividades

  • Gimnasio
  • Casino en los alrededores

Características de seguridad

  • Detector de monóxido de carbono (el anfitrión indicó que la propiedad cuenta con un detector de monóxido de carbono)
  • Detector de humo (el anfitrión indicó que la propiedad cuenta con un detector de humo)
  • Botiquín de primeros auxilios
  • Extintor de incendios

Descripción general

  • 1 edificio
  • 59 pisos
  • 599 unidades
  • Año de construcción: 2008
  • Arquitectura art déco
  • Decoración individual
  • Mobiliario individual
  • Servicio de limpieza (previa solicitud)

Políticas

Check-in

Inicio de check-in: 17:00. Fin de check-in cualquier hora del día
Check-in sin contacto
Edad mínima para hacer el check-in: 21 años

Check-out

Check-out antes de las 11:00
Check-out sin contacto
Check-out exprés

Instrucciones especiales de check-in

El check-in no se realiza en la propiedad, sino en la siguiente ubicación: [Guest will check-in at Palms Place front desk]
Los huéspedes recibirán un correo electrónico en un plazo de 24 horas antes de su llegada con instrucciones para hacer el check-in. El personal de recepción recibirá a los huéspedes cuando lleguen a la propiedad.
Si tienes preguntas, comunícate con la propiedad. Los datos de contacto aparecen en la confirmación de tu reservación.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Formas de acceso

Personal de recepción

Formas de pago

Información importante

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Esta propiedad acepta tarjetas de crédito. No se acepta efectivo
No se permiten fiestas ni eventos de grupos
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios y botiquín de primeros auxilios
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.
La propiedad cuenta con servicio de limpieza profesional

Otros nombres de la propiedad

Palms Place Penthouses
StripViewSuites at Palms Place Penthouses Apartotel
StripViewSuites at Palms Place Penthouses Las Vegas
StripViewSuites at Palms Place Penthouses Apartotel Las Vegas

Preguntas frecuentes

What is there to do near StripViewSuites at Palms Place Penthouses?

This aparthotel is located in Las Vegas, a short 15-minute walk from Casino at the Rio All-Suite Hotel and also 6 minutes on foot from Gold Coast Casino. You'll also find The Linq and The Cosmopolitan Casino within a short drive.

Will I be able to park at StripViewSuites at Palms Place Penthouses?

Yes, valet and self parking are offered for free at the aparthotel.

Does StripViewSuites at Palms Place Penthouses have luxury amenities?

Yes, guests can indulge in luxuries such as a hot tub, 2 restaurants, and a poolside bar at this aparthotel.

Does StripViewSuites at Palms Place Penthouses have a casino at the property?

No, StripViewSuites at Palms Place Penthouses doesn't have a casino.

Will I find an indoor pool at StripViewSuites at Palms Place Penthouses?

No, this aparthotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. The seasonal pool is normally open from April until September.

Is StripViewSuites at Palms Place Penthouses good for couples?

There are many amenities for couples at this aparthotel, including 2 restaurants and a poolside bar plus some apartments feature a private hot tub.

Are there hot tubs at StripViewSuites at Palms Place Penthouses?

No, but this aparthotel offers jetted bathtubs in all apartments.

Does StripViewSuites at Palms Place Penthouses have a restaurant with a breakfast menu?

No, StripViewSuites at Palms Place Penthouses doesn't have a restaurant that serves breakfast.

Will StripViewSuites at Palms Place Penthouses allow pets to stay free of charge?

No, pets aren't allowed at StripViewSuites at Palms Place Penthouses.

Are there connecting rooms at StripViewSuites at Palms Place Penthouses?

No, there aren't connecting guestrooms at this aparthotel.

How close is the airport from StripViewSuites at Palms Place Penthouses?

The closest major airport to StripViewSuites at Palms Place Penthouses is Harry Reid Intl. Airport (LAS), which is 4.6 mi away (8 minutes by car). Another top airport is Henderson, NV (HSH-Henderson Executive), which is located 12.6 mi away (17-minute drive).

Can I book a room with a balcony at StripViewSuites at Palms Place Penthouses?

Yes, some apartments at StripViewSuites at Palms Place Penthouses offer a balcony and may feature city views.

Opiniones de StripViewSuites at Palms Place Penthouses

Opiniones

5.8
Puntuación de 10, es decir, Excelente. Basada en 17 de 82 opiniones
Puntuación de 8, es decir, Bueno. Basada en 16 de 82 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 14 de 82 opiniones
Puntuación de 4, es decir, Malo. Basada en 7 de 82 opiniones
Puntuación de 2, es decir, Terrible. Basada en 28 de 82 opiniones

6.0/10

Limpieza

7.2/10

Servicio y personal

6.4/10

Servicios

6.2/10

Condiciones de la propiedad

Opiniones

Opinión verificada

10/10 Excelente

Genevieve

Le gustó: Limpieza, check-in, comunicación y veracidad del anuncio
Great location, Great reception, Great bank for your buck
Se hospedó 4 noches en marzo de 2026
Opinión verificada

10/10 Excelente

Andrew

Le gustó: Limpieza, servicios, condiciones de la propiedad y comunicación
Our Stay with Stripview Suites was amazing! Balcony access as promised and overall everything was good! Will definitely stay again! :)
Se hospedó 5 noches en junio de 2025
Opinión verificada

10/10 Excelente

Marcell

Le gustó: Limpieza, servicios, condiciones de la propiedad y comunicación
Great view ! Loved the modern set up
Se hospedó 2 noches en febrero de 2025
Opinión verificada

10/10 Excelente

Mike

Le gustó: Limpieza, condiciones de la propiedad, comunicación
Few broken curtains othern then that great place.
Se hospedó 2 noches en octubre de 2024
Opinión verificada

2/10 Terrible

Nune

No le gustó: Limpieza, servicios, condiciones de la propiedad y comunicación
Dirty the bed linen is very dirty bathroom stinks I do not recommend it is just awful
Se hospedó 4 noches en diciembre de 2024
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza y comunicación
Rooms were so dirty!
Se hospedó 2 noches en noviembre de 2023
Opinión verificada

2/10 Terrible

Brianna

No le gustó: Limpieza, comodidad de las habitaciones, comunicación
I do not recommend staying here. The service was awful, and the suite was extremely dirty upon arrival. The linens were dirty, one of the beds was broken, and the floors and coffee tables had not been cleaned. The decorative pillows were stained, there were leftover cigars on the balcony, and both the indoor and outdoor couches were visibly stained, which made us not even want to sit on the furniture. Not all of the TVs had remotes, and there was no toilet paper in the bathrooms. One of the beds we needed was unusable due to being broken. Customer service was equally disappointing. We were repeatedly told that housekeeping would contact us, but they never did. Instead, housekeeping marked the issues as “resolved” without ever addressing them or following up. When we finally reached the hotel to formally complain and request compensation, they offered us 2% on 1 nights stay when we stayed 5 nights. Overall, this was a terrible experience, and I will never book this hotel again.
Se hospedó 5 noches en diciembre de 2025
Opinión verificada

4/10 Mala

Brandon

No le gustó: Limpieza, comodidad de las habitaciones, comunicación
Room was nothing like the pictures. Room was very old and dirty. No room service, and elevator keys didn’t work. For the price that I paid it was not worth it
Se hospedó 4 noches en agosto de 2023
Opinión verificada

6/10 Aceptable

Gavino

Le gustó: Limpieza
No le gustó: Comunicación

Let down.

I do not recommend this place. There are several things missing or just worn out. I picked this place based on the listing saying 5 people could sleep in 3 different beds. But it is 2 separate rooms that are NOT connected. I even tried to get door wedges to prop the doors open so we wouldn’t have to keep opening the door each time we needed to talk to the kids. We stayed 3 nights and they never brought the wedges. The black out curtains are missing in the 2 bedroom suite and the sun was in the my kids’ faces at 5:20am. The curtains in the one bedroom suite were hard to open and close. And when you close the doors to the hall so both rooms can be left unlocked that door is insanely hard to open and close. Place needs to be maintained a little better.
Se hospedó 3 noches en julio de 2025
Opinión verificada

2/10 Terrible

James

No le gustó: Limpieza, condiciones de la propiedad, comunicación
There was a lot of broken things in the unit, not toiletries and very bad customer service. The property was misrepresented
Opinión verificada

2/10 Terrible

Sharon

No le gustó: Servicios, condiciones de la propiedad, comunicación
The refrigerator was not working. Had to pay to rent blankets and sheets for the beds. The balcony door was locked. No maid service to retrieve trash or pick up wet towels. Bathroom door locks you in. Very Horrible experience.
Se hospedó 3 noches en septiembre de 2022
Opinión verificada

8/10 Buena

Jennifer

Le gustó: Servicios y condiciones de la propiedad
I have stayed at another Strip View property and that experience was great, not so much this time- I booked a 2 bedroom and ended up with separate rooms Yes across the hall but when traveling with kids not ideal. Also this unit 23320/23322 was definitely showing its age, as well as broken fridge/not clean freezer/dishes etc. if you are under 21 you need an adult at the pool. My 17 year old daughter wasn’t thrilled.
Se hospedó 2 noches en junio de 2023
Opinión verificada

2/10 Terrible

Michaela

Le gustó: Limpieza y comunicación
No le gustó: Servicios y condiciones de la propiedad
Security gave us the absolute worst experience i’ve ever had in a hotel. I’ve stayed at multiple casinos on the strip and even Palms a couple times as well On this listing it says the maximum people allowed is 12. I went downstairs to pick up TWO people. One had a present in their hand. An hour later they assumed a party was going on and had security harass everyone, doing a headcount and making everyone pull out their ID. Never have I ever had this experience at this and other properties. It was demeaning and embarrassing. Everyone was over 21 but they kept hassling me saying 10 is the limit of people allowed in this room and I kept showing them the listing that is says 12. Either way it didn’t matter I only had 9 people over, thank god. If I had more than 10 they would’ve kicked me out even though i’m still under the rules of the booking itself. Even if I had for example 11 people they would’ve kicked me out even though i’m following the rules stated in the booking? I’ve never experienced this at any other hotel and casino. No where in the booking does it say it is within their protocol that they randomly check rooms and harass everyone there. My people had a horrible time it was embarrassing and all left because of the security team at this residence. I followed all rules and still had the worst time because of their staff. They said they do door to door checks all the time, but I went to my neighbors room and they said they didn’t get security at their room at all.
Se hospedó 2 noches en enero de 2026
Opinión verificada

4/10 Mala

Harshavardhan

No le gustó: Limpieza y comunicación

unsatisfactory outdated Kitchen tools

My three days at Palms Place with my family were disappointing because the front desk said there was no housekeeping provided and that requesting housekeeping would result in extra fees. The TVs are old, cracked, and heavily dust-covered. The kitchen has very few and obsolete appliances and utensils. Free drinking water was not accessible.
Se hospedó 3 noches en octubre de 2023
Opinión verificada

2/10 Terrible

Stephanie

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

False Advertisement

False advertisement! Did not receive the “Penthouse” that I booked based on hotels.com images or “in room detail” amenities as confirmed on my booking. No private jet tub, no furnished balcony, no 65 in tvs. Stripviewsuites advises that the queen pull out couch is really a full pull out couch. Fridge was broken and registering at 91 degrees.
Se hospedó 2 noches en agosto de 2019
Opinión verificada

6/10 Aceptable

Gregory

No le gustó: Condiciones de la propiedad y comunicación
This is a condotel arrangement and I was truly dissatisfied during our stay. 1) TV did not work due to fired cables 2) Requested maid service did not show up even when scheduled in advanced with a fee 3) washing machine had a smell probably from previous load and dryer did not work. The problem is that this type of property requires the owner to do upgrade and maintenance. And we were inconvenineced as a result of it.
Opinión verificada

2/10 Terrible

Fabiola

No le gustó: Limpieza, comodidad de las habitaciones, comunicación

ALERT- Do not stay at Palms- StripView Suites....

⚠️- ⚠️-ALERT-Do not stay at the StripView Suites, they are complete bait and switch. The rooms are not represented accurately on their website, they are dirty, trash on floors, bathrooms are dirty, furniture is broken, plus once you arrive they try to nickle and dime you for everything. We reserved the suites for the extra beds, however if you want pillows and blankets for the sofa beds those are extra. The refrigerator door was broken, a large piece of metal fell on our sons foot. We tried calling their customer service line 4x's and no one could provide bedsing unless they billed us extra. The Palms couldnt help us out either because the unit is privately owned, however that was never represented on the website. Your under the impression your booking with The Palms. Please, do not stay there.
Se hospedó 3 noches en junio de 2024
Opinión verificada

4/10 Mala

Dustin

Le gustó: Limpieza y servicios
Room had a great view with plenty of space. However, the jacuzzi tub did not work at all, which was a main selling point to the room. There is increasing wear on the room that has been neglected for example one of the legs of a chair what broken, but left so that when one of us sat it tipped right over spilling them in the hard tiles floor. Closet doors almost fell on another and the wood at the hinges was damaged. There was a huge delay for check-in due to issues at the hotel and was promised by the property managing company that they would call us back about the customer service issues, which never happened and they are now acting as if they are not responsible for what they said they would do. Very piss poor customer service and follow-through from Strip View Suites, Will not use them again!
Se hospedó 2 noches en junio de 2020
Opinión verificada

6/10 Aceptable

Joshua

Le gustó: Servicios y comunicación
I liked the large space, great view, nice amenities and multiple large beds and bathrooms. What i didn't like is the condition of the room. The large fridge did not work, one of the window curtains was torn with the sun shining in your face where the rip was when you woke up, 2/4 televisions didn't work and cleanliness was not very good when we got there. Didn't look like they mopped and there were many hairs from previous guest all over the the place. Housekeeping is an extra charge. We called the Palms to come at least try to fix the televisions as there were five of us in the rental. Maintenance man basically tried to jiggle a few wires and call the cable company but no luck. He couldn't do much because the place was privately owned and the owner would have to hire out to fix the issues. A little frustrating. Overall, The pluses outweigh the cons, but if you choose to stay at stripviewsuites at the Palms ensure the property is owned by the Palms and not an independent owner as if there are issues there is a better chance they get fixed.
Se hospedó 3 noches en julio de 2022
Opinión verificada

10/10 Excelente

SHERWIN JARA

Le gustó: Limpieza, servicios, condiciones de la propiedad y comunicación
It’s clean and had everything plus with washer and dryer
Se hospedó 2 noches en junio de 2022
Opinión verificada

2/10 Terrible

sai

No le gustó: Limpieza, condiciones de la propiedad, comunicación
Horrible experience. spent 2 days and many hours of our vacation wasted dealing with issues regarding our rooms. rooms are not conjoining as indicated. one of the rooms had a very bad odor and cannot be used. i had to communicate with host, hotel and expedia. no resolution from all parties except to clean the room. after several phone calls back and forth, room was cleaned by hotel to eliminate the odor, which did not work. As cleaning was done to remove the odor, our room was left open and unlocked for several hours by housekeeping which caused a security issue. finally after all this we did not feel safe to stay there. expedia finally found us another hotel and refunded us for the remaining nights we had reserved. definitely will not be staying here ever again.
Se hospedó 3 noches en junio de 2022
Opinión verificada

4/10 Mala

Joel

No le gustó: Comodidad de las habitaciones y comunicación

Wouldn’t return here again.

Couple things disappointed me. 1 you cant use the balcony unless you’re the owner of the room or staying more than 30 days. We were informed that there was a balcony area when reserving so we were bummed out we couldn’t enjoy the views outside like we wanted. 2. Extra towels, extra sugar and coffee are not included. You have to pay for more towels. We had a suite that was for 10 people we were 8 and only had 4 towels. Luckily we brought our own but to a certain point we would of wanted extra ones. 3. No room service allowed for your room cause it’s a 3rd party room. Again hotels .com didn’t say any of this when reserving. 4. The worst bummer part of the trip was the pools closing at 5. I know it’s common everywhere in Vegas now but for a family who isn’t there to really go out and party the pools closing early with out us knowing sure sucked. The only plus side i have for this location was the staff. Great service and attention from the bell men to the valet guys.
Se hospedó 3 noches en junio de 2022
Opinión verificada

8/10 Buena

Lam

Le gustó: Comodidad de las habitaciones y comunicación
We had a good time. The penthouse was very nice and convenient. Even it was off-strip but is closed to everywhere that you wanna go…
Se hospedó 2 noches en abril de 2022
Opinión verificada

2/10 Terrible

Brittany

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y comunicación

Horrible experience

Lack of communication with the hotel is terrible. The room was damaged upon arrival. There was a major leak. Majority of the amenities did not work. The room was over priced. 0 out of 10 I WOULD NOT RECOMMEND
Se hospedó 2 noches en octubre de 2021
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicios, condiciones de la propiedad y comunicación
There is critical info that was not provided to me about this room before booking. For example, that the room was a timeshare. This meant anything that we needed (e.g., extra blankets, pillows, or broken things fixed like lights and two of the beds) would be an extra charge to us or need to be approved by the owner before fixing. One of the pull-out sofa's did not pull out and the baseboards in one of the beds kept slipping out which made for an incredibly uncomfortable sleep. Again, the hotel cannot fix anything without approval from the timeshare owner, which meant we just had to deal with it (the owner never responded to the request). The room also does not get cleaned. Also, the front desk told us cabs do not come to Palms Place because the cab companies "are mad at us." Which meant you had to walk a mile down the road to another hotel to get to a cab stand.
Se hospedó 2 noches en julio de 2021

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