The Gananoque Inn

3.0 star property
Hotel with free parking, steps from Gananoque Boat Line

Choose dates to view prices

Photo gallery for The Gananoque Inn

Exterior
Lobby sitting area
Boating
Room, 2 Double Beds (Second Floor) | Premium bedding, laptop workspace, blackout drapes, iron/ironing board
Theater show

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
550 Stone Street South, Gananoque, ON, K7G 2A8
  • Place, Gananoque Boat Line
    ‪1 min walk‬
  • Place, Thousand Islands Playhouse
    ‪2 min walk‬
  • Place, 1000 Islands History Museum
    ‪5 min walk‬
  • Airport, Kingston, ON (YGK-Norman Rogers)
    ‪39 min drive‬

Room options

Room, 2 Double Beds (Second Floor)

8.6 out of 10
Excellent
(28 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

7.6 out of 10
Good
(31 reviews)
  • 190 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Third Floor)

8.6 out of 10
Excellent
(21 reviews)
  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

Exclusive Room

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Gananoque

The Gananoque Inn places you next to Gananoque Boat Line and within a 10-minute stroll of other popular attractions like Confederation Park. This 53-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Gananoque Boat Line - 1 min walk - 0.0 miles
  • Thousand Islands Playhouse - 2 min walk - 0.1 miles
  • 1000 Islands History Museum - 5 min walk - 0.3 miles
  • Gananoque Municipal Marina - 7 min walk - 0.4 miles
  • Confederation Park - 8 min walk - 0.5 miles

Getting around

  • Gananoque Station - 6 min drive
  • Kingston, ON (YGK-Norman Rogers) - 37 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Bar Petunia - ‬8 min walk
  • ‪Subway - ‬10 min walk
  • ‪Riva - ‬8 min walk

About this property

The Gananoque Inn

Hotel with free parking, steps from Gananoque Boat Line
Guests of The Gananoque Inn enjoy access to free WiFi in public areas, meeting rooms, and conference space. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a terrace, laundry facilities, and wedding services.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, phones, and ironing boards are also standard. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 10:30 AM for a fee: CAD 10.95 to 19.95 for adults and CAD 7.95 to 14.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muskie Jake Tap and Grill
  • Watermark Restaurant

Things to do

  • Fishing

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 5 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between December 25 and December 27.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 50 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 10.95 to 19.95 for adults, and CAD 7.95 to 14.95 for children
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Gananoque Inn Spa
Gananoque Spa
Spa Gananoque
Gananoque Inn
The Gananoque Inn And Spa Ontario, Canada
Gananoque Inn Spa
The Gananoque Inn Hotel
The Gananoque Inn Gananoque
The Gananoque Inn Hotel Gananoque

Frequently asked questions

Are free cancellation options available at The Gananoque Inn?

The Gananoque Inn offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Gananoque Inn?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at The Gananoque Inn on Nov 19, 2025 start from $90.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to The Gananoque Inn?

This hotel is located in Gananoque, just steps from Lake Ontario and Gananoque Boat Line, and within a short walk of Thousand Islands Playhouse. You'll also find 1000 Islands History Museum and Thousand Islands OLG Charity Casino less than a mile away.

Will I be able to park at The Gananoque Inn?

Yes, self parking is offered for free at the hotel.

Does The Gananoque Inn include a casino at the property?

No, The Gananoque Inn doesn't have a casino.

Will I find an indoor pool at The Gananoque Inn?

No, there is no indoor pool at this hotel.

Is The Gananoque Inn a good place to stay for couples?

Couples will appreciate amenities at this hotel, including premium bedding and bathrobes in each guestroom with some featuring river views.

Are there hot tubs at The Gananoque Inn?

No, this hotel doesn't have a spa tub.

Does The Gananoque Inn feature a restaurant that includes a breakfast menu?

Yes, The Gananoque Inn serves a cooked-to-order breakfast for a surcharge each morning at Muskie Jake Tap and Grill.

Will The Gananoque Inn allow pets to stay free of charge?

No, pets aren't allowed at The Gananoque Inn though service animals are welcome.

Are there connecting rooms at The Gananoque Inn?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Gananoque Inn?

The closest major airport to The Gananoque Inn is Kingston, ON (YGK-Norman Rogers), which is 28.2 mi away (37 minutes by car). Another top airport is Watertown, NY (ART-Watertown Intl.), which is around 23.8 mi away.

Can I book a room with a balcony at The Gananoque Inn?

No, there aren't any guestrooms with balconies at The Gananoque Inn.

Does The Gananoque Inn have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at The Gananoque Inn.

Reviews

The Gananoque Inn Reviews

7.8

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 379 out of 1001 reviews
Rating 8 - Good. 320 out of 1001 reviews
Rating 6 - Okay. 165 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

Reviews

2/10 Terrible

YUK YI

Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service
I was very disappointed with my stay at this hotel. When we first checked into our room, it was in an unacceptable condition. The bed had a dead mosquito on it, and the bedsheets and pillowcases were covered with multiple stains. The back door was not properly closed, and outside the door there were two chairs with used cups and Tim Hortons items left behind, as well as a dirty towel on the ground. I assume those chairs belonged to our room, but it was obvious that no one had cleaned the area at all. After raising the issue, the staff did move us to another room, which was somewhat cleaner. However, even in the new room there were still stains on the pillow, and the walls had spider webs and insects. Overall, the level of cleanliness and maintenance was very poor.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025

10/10 Excellent

Briare

Stayed 2 nights in Aug 2025

6/10 Okay

Jenny

Traveled with family
No elevator - we were on third floor Room was not the cleanest - grubby marks on doors
Stayed 1 night in Aug 2025

2/10 Terrible

Erzsebet

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty - dusty, bathtub dirty including hair in tub, shower curtain mouldy and dirty. Breakfast omelette was hard and flat - unable to eat it. Waite staff couldn’t find a cloth to clean the table and when they did they can back with a dirty cloth. The front door was not welcoming - everyday it was dirty. I don’t mind if a place is a little tired and dated, but cleanliness is a must.
Stayed 2 nights in Aug 2025

2/10 Terrible

Yudong

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor living condition. Bed sheets and towels are not clean in the rooms. Some of staff in the hotel are not friendly.
Stayed 1 night in Aug 2025

6/10 Okay

caroline

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Needs updating and care. The photos of this hotel looked great but our room smelled musty, lots of fingerprints and dirt in the room. We were in the Annex, a redone motel. Breakfast was free thank goodness but only 2 strips bacon, eggs dry and tasteless, a few tasteless potatoes. Great location but next time I’d stay one block away at a better hotel. Staff was very hospitable but they need to update the rooms and clean them better. Not worth the money.
These are scrambled eggs
Chair in room
Dirt on furniture
All soaps affixed to wall with sticky tape. Eventually fell off
Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Overall, we enjoyed our stay. Pros: beds were very comfortable, great location and beautiful views out to the water. Room was very clean and front desk were very nice. Cons: expensive, no fridge in room, ice machine is on the first floor (we were on the 3rd), a bit outdated and bathrooms in restaurant need a complete renovation We were going to a play at the Playhouse so the location was key for us this trip. Beach was a very short walk and less the 1 km to King street. We would probably stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Adrienne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about the Inn - the location, the room, the dining areas and staff. We had stayed there previously so expected the same. The only thing missing was the cookies that used to be at the reception. A nice touch but now gone.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat little inn and the town was very quaint. Staff was always helpful with whatever we needed. There is no elevator so heavy luggage can be tough.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

birthday surprise

wonderful inn wonderful service, excellent location
Stayed 1 night in Aug 2025

4/10 Poor

David

Stayed 1 night in Aug 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay here! It's so sad that such a great location is so run down and dirty. I'm talking years of dirt and filth. You know when someone hasn't wiped down doors or light switches for years and they get black and sticky. Ya, like that everywhere. Walls, doors, door handles, bathroom fixtures, everywhere! It looks like they don't even own a vacuum. Carpets were filthy. Bathroom was not cleaned after the previous guest. Hair in the shower and sink, urine on the toilet seat, mold and mildew in the shower. Their restaurant looked a bit cleaner, but the food was terrible. Cold, greasy plates and scrambled eggs that looked like they were cooked for an hour and had the texture of cut up cardboard. Great location, but that's it. Do not stay here!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, friendly, family-run property.
Stayed 1 night in Jul 2025

4/10 Poor

Liliana

The breakfasts arrived cold . We stayed 2 nights , did not fresh in up the room and give us new towels.thr carpets have a terrible smell throughtout the hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Kirsten, Frederick

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this heritage hotel. Great location. Antique vibe. The only negative is the dining room staff. Very slow, very disingaged.
Stayed 1 night in Aug 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel and staff were all pleasant and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Gananoque inn. For 2 nights and 3 days. My wife and I were very happy with the inn. All the staff was very friendly.. A lady at the front desk was very helpful. We were able to move rooms. When I book my room, I did not request a waterfront room, but they're very accommodating, and I was able to switch my rooms, and we went to room 503 which had a beautiful view of the lake and a area for us to sit in the evening and enjoy our drinks. We were very happy with breakfast. It was a sit down and you're able to choose off of a menu. We also ate at both restaurants. The first night was Muskie Jake tap and Gill, the food was very good. It was a little busier than the Watermark, but we were on holidays and we were in no rush. The second night we ate at the Watermark, they call it fine dining, not sure. If I would call that, but the food was very good. And they had quite a bit of selection to choose from, and you were able to sit outside on the patio and overlook the lake. The view was very nice and relaxing. Overall, I would most definitely recommend this hotel. If you are planning to do the boat cruise, it is walking distance docks., I would say, a five minute walk.( parking was free included in the inn) Just also quick note, we did the three hour cruise, which was amazing We thought it might be a bit too long but there was so much to see and also there was a lot of information given to us over the speakers. So kept a trip interesting.
Stayed 2 nights in Aug 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic inn with great waterfront setting. Walked to everything.
Stayed 2 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service
River view Rooms are lovely
Stayed 1 night in Aug 2025

4/10 Poor

Charley

Stayed 1 night in Jul 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what we needed
Stayed 1 night in Jul 2025

6/10 Okay

Katherine

Liked: Cleanliness
I just celebrated my one-year wedding anniversary at the Inn. The check in staff was very welcoming, the room was clean, quiet, safe and had a good feeling. My difficulty with my stay comes with the food service.. I had an unfortunate time at breakfast. (I’ve worked in restaurants so I have sympathy, however, it could have been handled better). I purchased a room that came with breakfast, which I won’t be doing if I return next year. Essentially, the servers/kitchen forgot our order somehow. We were brought the wrong meal two times, where we had to awkwardly send it back. About 7 or 8 tables arrived after us, were served, ate, and were ready to go. Then - towards the end, a staff member came up to us and said, “I’m sorry they area making your food now and it will be two minutes”. The food came and I was so uncomfortable at that point. The toast had been made in such a rush that it was cold and had unmelted butter sitting on it. After waiting 45 minutes for breakfast this felt pretty sad. No one offered a true (non-deflected) apology, no one offered a discount on the stay, or anything for free in order for the bad service. Kind of lame for a wedding anniversary breakfast! Sorry for the rough review, the hotel is nice and maybe the servers were having a hard day and dealing with some organizational issues. :(
Stayed 1 night in Aug 2025

6/10 Okay

Amanda

Traveled with partner
Disliked: Cleanliness
We liked that it was on the water. Our room had been remodeled it was good. Although it wasn't clean the floors were not vacuumed or moped we had no hand soap and there was an empty conditioner bottle in the shower. The complementary breakfast was okay could have been better. The waiters didn't check on us to see if we needed anything and the tables were very sticky and dirty we had to move 3 times to find a clean table. Needless to say we won't be coming back. The older white lady at the front check in counter need a raise she is a very lovely lady. Always has a smile our room keys stopped working half way through our stay and she was so lovely and fixed it right away. She is definitely an employee you need to keep.
Stayed 2 nights in Aug 2025