Not up to the Marroit standard of cleanliness.
The building is constructed cheaply and you hear everything. People in the hallway, every step of the person on the floor above you. Not like other properties
It was under renovation but nothing was said about that during the booking process.
Property is under remodel so that might offend some! However service was responsive to any issues & very pleasant! Rooms were clean & comfortable!
Hotel is close to shopping and restuarants. Carpet wasn't very clean and the floor in bathroom was dirty. Staff was pleasant, bed was very comfy. But not overall impressed for the price.
Location was perfect. Hotel staff very nice. Pool was closed. Breakfast could be improved.
Erica at front desk was great, room was dirty will not stay again until it's been updated and better cleaning staff.
The hotwl was pretty to the eye. We got a suite to stay in with 2 adults 4 kids. Worlds of fun trip. After a long tiring day at the park , went to make out the couch bed and the springs/support were broken. The bed jad popcorn in it, empty pop bottles and a dirty sock!!! Had to clean it up and just put the mattress om the floor. Breakfast was a joke! Not enough staff and no food and lots of unhappy guests! And because we booked thru you they would not refund any off the $200. I paid for one night!
Hotel was perfect for a quick stay overnight to go to Arrowhead stadium. Right off the road, close to the stadium and near several restaurants and stores. Very clean place. Helpful staff. Breakfast was awesome.
This is a great hotel. We were there for a softball tournament at Adair Park. It was very close and convenient. The front desk was friendly and helpful. The rooms were clean and comfortable. We will definitely stay there again.
Was clean. Large room. Small bathroom, good breakfast. Near freeways, restaurants, shopping.
The room we stayed in had a full sized refrigerator, dishwasher, microwave, and two cookbook burners. The bed was in a separate room. It was very clean, comfy bed. Great breakfast variety. My only 2 dislikes were that there was no hot tub or ice machine. The front desk gave me some ice from the kitchen, the freezer has an ice maker, however it is turned off when you check in so it takes a bit to make the ice. There is also a great restaurant just down the block called 54th street and their kitchen is open until 12am.
Stayed at Residence inn for three nights. very pleasent stay with no issues. my son enjoyed the indoor pool and the breakfast was a nice plus. Location was good..plenty of shopping and restaurants around the area not too far away. Would stay again.
Front desk service was slow, many times no one was at desk. Seems to need a little TLC or remodeling.
The room was quite comfortable. Very quiet at night, so a great night's sleep! Staff, both front staff and cleaning personnel, were very friendly and accommodating! Good breakfasts and a nice little workout room. Pool area was clean and comfortable.
slightly hidden paradise, but well worth the find.
I went to go visit from family and this hotel worked out perfectly. It was in a great area with shopping and lots of restaurants. There was quick access to they highway and anywhere I wanted to go. The rooms were clean and comfortable.
This trip was great except the refridgerator was not working.
Located within a leisurely stroll of Centerpoint Medical Center, Residence Inn by Marriott Kansas City Independence is within a few miles (5 km) of Silverstein Eye Centers Arena. This 3-star hotel has 80 guestrooms and offers an indoor pool, free in-room WiFi, and a fitness center.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM. For a nice break, mingle with other guests at the free manager's reception.
All 80 accommodations feature kitchens and space to spread out with dining areas and sitting areas. 42-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and safes are also standard.
Guests staying at Residence Inn by Marriott Kansas City Independence enjoy an indoor pool, a fitness center, and an outdoor tennis court. Self parking is available for USD 5 per day. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Not up to the Marroit standard of cleanliness.
The building is constructed cheaply and you hear everything. People in the hallway, every step of the person on the floor above you. Not like other properties
Thank you for letting us know about your experience. I am sorry to hear that you were disturbed by noise from other rooms. I will let our staff know about that stay so we can develop ways to prevent this in future. Thank you for staying with us.
It was under renovation but nothing was said about that during the booking process.
Thank you so much for choosing to stay with us. I am disappointed to see you were not properly informed about our renovation. I have confirmed with our third party bookers that the hotel is properly marked for renovation on their website. Thank you so much for bringing that to our attention. I hope that the renovation was not too much of a disturbance during your stay.
Property is under remodel so that might offend some! However service was responsive to any issues & very pleasant! Rooms were clean & comfortable!
I am happy to hear you enjoyed the service from our staff and were comfortable during your stay. I am happy to hear the renovation did not disturb your experience. I will share your feedback with our staff.
Hotel is close to shopping and restuarants. Carpet wasn't very clean and the floor in bathroom was dirty. Staff was pleasant, bed was very comfy. But not overall impressed for the price.
Thank you for your honest feedback regarding your stay. I apologize for the cleanliness issues with the carpet as is not our expectation for our guest service. I will share your feedback with our staff. I also wanted to let you know we anticipate a renovation beginning in March 2019. We hope for the opportunity to share our new property with you.
Location was perfect. Hotel staff very nice. Pool was closed. Breakfast could be improved.
Thank you so much for letting us know about your stay. I am glad to hear you enjoyed the nearby 54th Street Bar & Grill. Although, I am sorry to hear that our breakfast was not what you expected. We welcome any specific requests or concerns regarding breakfast so we can improve the experience.
Erica at front desk was great, room was dirty will not stay again until it's been updated and better cleaning staff.
We apologize for the cleanliness issues you experienced during your stay. We have reviewed your stay with our staff to correct these issues. Thank you for bringing this to our attention.
The hotwl was pretty to the eye. We got a suite to stay in with 2 adults 4 kids. Worlds of fun trip. After a long tiring day at the park , went to make out the couch bed and the springs/support were broken. The bed jad popcorn in it, empty pop bottles and a dirty sock!!! Had to clean it up and just put the mattress om the floor. Breakfast was a joke! Not enough staff and no food and lots of unhappy guests! And because we booked thru you they would not refund any off the $200. I paid for one night!
Hotel was perfect for a quick stay overnight to go to Arrowhead stadium. Right off the road, close to the stadium and near several restaurants and stores. Very clean place. Helpful staff. Breakfast was awesome.
I am disappointed to hear that we were not able to provide a welcoming experience due to our cleanliness. This is a top priority for our staff, and I have reviewed your feedback with them. Thank you for sharing about your experience and choosing to stay at our hotel.