Days Inn by Wyndham Independence

Cigarette holes burned into the bedsheets. Was not allowed in the building in order to check-in. Had to talk to the clerk through a glass. The room was supposed to be nonsmoking but it stunk.

Dirty stained bedspread ; sheets did not appear to have been changed Cleaning was minimal if done at all; tissues ran out before the maid service came in and were not replaced; washcloths not replaced; sink not cleaned People at front desk were nice

I liked the breakfast, punctuality, and the coordination of the staff

The Days Inn proved to be a decent hotel that is located in a great location. There were some positives and negatives that resulted during my stay. It is near plenty of restaurants, shopping centers, gas stations, and supermarkets. It's only 4 miles away from Arrowhead Stadium, which was super convenient for us to attend a Chiefs game. The room itself was slightly disappointing. There were stains on the sheets and towels as well as on the pillowcases. The floor looked like it could use a good cleaning. The room was musty, which was only helped by the frequent use of an air conditioner. I found a dead fly in my bed. The bathroom could use a serious renovation. However, the price was great, no bed bugs found, and the hotel was truly in an ideal location for the KC sports fan so I don't have many complaints. I would definitely stay here again.

Staff was vary kind. Have stayed in a couple other hotels near this one which I won't stay in again but will stay at this facility again.

Good experience, clean maintenance. I would stay again & again

The problems were too many to put into this review. I called the hotel directly about 10 days before our stay to make sure there was an indoor pool. I was assured by the woman at the desk that the pool was indoors and would be open. We arrived to find the pool closed. The same woman at the desk had no idea why. She asked the guys tiling the lobby how long it would be closed. They said they were not the ones who closed the pool. The notice on the pool room said the city closed it. Then she talked about the hot breakfast available in the morning. Bottom line...there was not any breakfast and the pool would remain closed because of the lobby remodel. All of this makes sense and is understandable however, the woman at the desk should have told me that when I called to make the reservation. An indoor pool was an important part of our vacation and a promise I made to others who were travelling with us. If the problems had stopped there, things would have been fine. On one of the nights I had to go down to have my room key reissued so I could get into the room, she was still telling the new check-ins about the hot breakfast that did not exist. Other problems: We had to have our room key reissued on two different occasions because that same desk woman only issued it for 2 days at a time. Tub leaked and flooded the bathroom floor. We easily dealt with that by putting towels along the bottom of the tub. Good: Location is convenient The overnight woman at the desk and another one with pink hair were fabulous. When something was accidently taken form my room, they tracked it down and called me as soon as they had it. Room was clean. The man at the desk when we were checking out was not very nice. He asked how my stay was and I told him so so. He asked why. I started to tell him (both the good and bad) and he did not want to hear it and dismissed me. Maybe an apology would have been nice and appreciated. When the remodel is finished, some of the problems will be solved. Unfortunately it can not solve enough of the problems to justify the cost of the room or for me to recommend anyone staying here. We stay in Indy every few months but will not be back to this hotel.

room was clean no complaints,staff friendly,would stay again

Everyone at the hotel from the front desk to the housekeeping staff were friendly and competent. The room was better than expected, and the price was great.

I stayed four nights leading up to labor day weekend and had no complaints. Everybody from the front desk to housekeeping was friendly, competent and helpful.

My husband and I went to Kansas City for the weekend. The one positive thing I can say is the bed was REALLY comfy. The room was ok. The bathroom light did not work and the toilet would not flush. We notified the front desk and they said maintenance does not come in on weekends. They offered us a plunger to fix the toilet ourselves. Housekeeping never came to our room and the trash around the outside was overflowing the whole time we were there. The staff did not seem to be concerned with their customers at all.

Good clean hotel. Friendly staff and decenr breakfast. Thanks

It was nice. Hard to find the motel. they needed one more sign for me.

The location is great right off the highway. I just wasn't too happy with how our nonsmoking room smelled like smoke, there were dead bugs in the room and it didn't look very clean. Also the first room we were sent to had a leak in the bathroom. I hope next time they take better care checking out the rooms before giving it to ssomeone for the night!

I thought I would be staying in an ugly nasty room, when I saw the outside of the building, however I was very wrong, very nice rooms, comfortable bed & bedding.

Since it was new, it was hard to find on my GPS. I had just updated my unit, but it did not recognize the road.. I had to get directions from maps.google. It is new, and close to the interstate. Still very clean,and I had a good night's sleep. Scrambled eggs, sausage, and biscuits gravy for breakfast, as well as the other ubiquitous stuff, like the waffle machine. Good value for a traveller.

We picked this hotel as it was close to Kaufman Stadium where we were headed to attend Royal/Cardinal's games. The hotel advertised free wifi and satellite TV with HBO. The wifi was an unsecured network and my laptop picked up a virus while using there service. The TV was a joke, as they only had the basic local channels, TBS, ESPN, and one HBO station. The room was clean but the door handle was broke on our room and we returned to our room after housekeeping had been in the room and we found our door left cracked open.