Hometown Inn2.5 out of 5.0
Recent guest reviews
I usually stay next door at the Quality Inn. Same owner I believe, they were sold out and I ended staying here. They have a unique and interesting idea. The theme of the hotel is all about America, it is like walking through a museum, you can learn about our history. But back to the hotel much like the Quality Inn the staff is wonderful. breakfast is top notch, the rooms are very cozy and clean. If you're driving by and need a place to stay or if you are in town for business you have 2 choices here and both are great places. If you're traveling with kids you should stop by and see this place..
From our arrival to our departure everything was perfect. My wife and I were traveling to Alabama for a funeral and had already booked a room at another hotel down the street, but when we arrived, changed our mind after visiting the location. Then we went to the Comfort Inn next door and they had an allergen producing deodorizer in the lobby. I did ask if that was on every floor, but none of them seemed to know anything nor did any of them seem to be customer service-oriented. As luck would have it, I went right next door to the Hometown Inn, and we were greeted warmly, asked if we wanted a cold drink - water, soda. The lobby smelled clean not perfumed, as they seemed to be using an odor neutralizer as opposed to the allergy producing perfume that a lot of the Comfort Inns use. Friendly desk staff, clean room, nice southern style free breakfast in the morning, no pets. Only one thing, there is no elevator, but the stairs were fine for us. I would definitely stay there again. I'd like to thank the staff for making a time of bereavement more bearable.
While being In Fulton, AL for a family reunion, I stayed at a hotel called Hometown Inn in Thomasville AL. On July 2, I was tired and just wanted to get some rest, and since some of my other family members were staying there I chose to go there. Well, after unloading the kids and getting upstairs to get situated, I checked the hotel room out just like any other hotel that I have Stayed at. This was the results of what I found. Bugs, dirty linen (looked like somebody had did their grown up business)and a nasty and filthy shower curtain. I complained but the front desk clerk didn't want to come to check so she sent the security guard up there to give a key to another room. I go to another room and the shower curtain was still nasty. I was so tired so I decided to go to sleep and talk to the manager in the morning. When I woke up, she wasn't there. The nice lady at the desk took my complaint as well as these pictures and said that she would have the manager to contact me. Sadly to say that I had to keep calling in order for somebody to talk to me. Then I just talked to the rude owner today and she told me that I had a 12 min window to complain and I didn't so she couldn't refund me. I've literally been trying to call the owner since I left. I was trying to explain my frustration and she told me not to come back then since I said that it was nasty. Then she had nerves to say not to call back there again because shes not going to do nothing for me. The hotels in Thomasville is not even worth a $112. I stayed because there wasn't many options. I promise you this one thing, I will NOT spend another cent with that hotel or anything affiliated with it. Y'all better alert your family and friends of how nasty that hotel is and to always check their room. I also have our conversation documented so that she couldn't lie and say that she didn't say it. #nasty #ThomasvilleAL #Hometowninn #rudeowner #Share #Share #Share
The rooms are very clean. Friendly staff. This is my second time staying here. Good breakfast. Coming from Nashville, Tn...this was the best hotel I found down here in the country. I will stay again. My extended family lives in Grove Hill so although I have to travel a few more miles down the road..this hotel is convenient. The pool is clean also.
There weren't a lot of choices here, but I believe this is as good as it gets there. Forget looking for your rewards hotel chains! The people are very friendly and the rooms were clean. There aren't a lot of choices for food, but the few are pretty good, as long as you like catfish, buffets, or steaks.
The staff of this hotel is wonderful. I always have a great stay here. Everyone is very friendly. Hotel is clean as always. Since my last stay the hotel as acquired new artwork regarding America and its history and the place looks great. Look forward to coming back for my next stay.
We enjoy our one night. The staff were polite and helpful about eating near by. They have interesting books you can borrow to read about history. The hallways were decorated with interesting photos, so take your time to visit both floors to see. We stay in king bed; this room was on the first floor. The rooms were clean and big inside. The have microwave, refrigerator, a long shower curtain (so water don't spill out from your shower) and a large comfortable recliner. The breakfast consists of bagels, white and wheat toast, French toast, eggs, sausage, cereal, yogurt, applesauce, fruit, instant grits and oatmeal. The restaurant we eat at was in walking distance.
I was in town in Demopolis on Business and even though Demopolis has a number of hotels. I travelled 45 minutes to Thomasville, because this place is just great. All the employees are very friendly and the rooms are extremely clean. They always welcome you like you part of the Hometown Family. There is always a friendly smile waiting to greet you at the front desk. They also have some new great artwork since I last came and the new lobby looks great with all the America themed decorations. I will always stay here when in this or surrounding areas for business.
My family and I were treated horrible because we asked for a clean room with a working air conditioner and clean fridge. The hotel staff was rude and nasty. The beds had hair and yellow stains in them. The air conditioner was broken. The fridge had sticky stains in it. Instead of changing the sheets, they tried to give us clean sheets and said "you change them". And when we complained and asked for a refund or a cleaner room; they told us they would come look at the room themselves. However, instead of coming to view the disgusting room; they called the police on us. The police asked for I.D. AND social security number? The police was trying to find something to arrest us for however we all work in health care and have no records therefore we were escorted off the premises WITHOUT A REFUND. Then they called every hotel in Thomasville and told them we were trouble and not to rent to us. Smh....WORST EXPERIENCE WE HAVE EVER HAD AND WE VISIT THOMASVILLE OFTEN. Usually stay next door at the Quality Inn which who by the remembered us since we ALWAYS stay there when in town and said "We never have issues with you guys"; however since Hometown Inn bad mouth us before going there would not rent to us.
I traveled to Thomasville on Business and did not know where to stay as this was the first time I had ever been there and I took a chance on this hotel and I do not regret it at all. Every single staff member that I met spoke to me including the managers, housekeepers, front desk, maintenance. The hotels decor and support for America is just great. The lobby is decorated beautifully. My room was clean and comfortable. I definitely will be coming back here again when I am in town.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 20 reviews