This is a great property. All the staff from check in, the restaurant and the casino services are friendly and helpful. This was our first time visiting Alabama and it was impressive. Dallas in the casino was particularly helpful!
Customer service was awesome everywhere EXCEPT at the grill, where the buffet used to be. Huge place, but only a few people were seated. We were given a little black box and told it would be a 20 to 30 minute wait. Not impressed. We went elsewhere to eat dinner that night.
I booked what I thought was a non-smoking room but realized that a smoking room had actually been booked. Upon requesting to change it, was told there was nothing that could be done. The entire 14th floor smelled of marijuana smoke......nobody seemed to care. A little after 10am, I was rudely informed that checkout time was 10am......industry standards are 11am and should be extended for properties with so many amenities (casino). We promptly finished packing and departed the property.
Every stay has been great! Very knowledgeable and friendly staff! Will definitely be booking another night in the near future!
Difficult to get a drink. Cant order from the bar. Attendant told us to just keep our straw under our mask and leave it yhere so we dint have to move mask. Theres NOTHING else in Atmore. We left a night earlier than planned because we just werent having a good time. If i go back it will be a day trip. Not worth paying for a room again
Located within a 5-minute walk of Wind Creek Casino, Wind Creek Casino & Hotel Atmore is within a few miles (5 km) of Atmore Drag Way. This 3.5-star hotel has 236 rooms and welcomes guests with 2 restaurants, a casino, and free in-room WiFi.
Enjoy dining at Fire Steakhouse, one of 2 onsite restaurants. Entertain your taste buds with a beverage at the bar/lounge or 2 coffee shops/cafés. Full breakfast is offered for a fee each morning from 6:00 AM to noon.
All 236 rooms feature coffee makers, safes, and phones. 42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries. Ironing boards are also standard.
Guests of Wind Creek Casino & Hotel Atmore enjoy features like a casino, free WiFi in public areas, and spa treatment rooms. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Other amenities at this spa hotel include a seasonal outdoor pool, coffee/tea in a common area, and an ATM.
This is a great property. All the staff from check in, the restaurant and the casino services are friendly and helpful. This was our first time visiting Alabama and it was impressive. Dallas in the casino was particularly helpful!
Customer service was awesome everywhere EXCEPT at the grill, where the buffet used to be. Huge place, but only a few people were seated. We were given a little black box and told it would be a 20 to 30 minute wait. Not impressed. We went elsewhere to eat dinner that night.
We appreciate your feedback! I sincerely apologize about the issue you experienced at the Grill. I will forward your comments to the appropriate party. Thank you for staying with us!
I booked what I thought was a non-smoking room but realized that a smoking room had actually been booked. Upon requesting to change it, was told there was nothing that could be done. The entire 14th floor smelled of marijuana smoke......nobody seemed to care. A little after 10am, I was rudely informed that checkout time was 10am......industry standards are 11am and should be extended for properties with so many amenities (casino). We promptly finished packing and departed the property.
I apologize that you did not enjoy your stay! We do our absolute best to accommodate your preferences, however, sometimes we do sell out of certain room types. I sincerely apologize of the marijuana odor on the 14th floor, and that you no one took care of the issue. Due to COVID, our checkout time was changed to 10am for our extensive cleaning procedures to ensure that the rooms are cleaned well. We hope to be back to normal soon. Thank you for your feedback. We certainly appreciate you staying with us!
Every stay has been great! Very knowledgeable and friendly staff! Will definitely be booking another night in the near future!
We appreciate your feedback. Thank you for staying with us!
We appreciate your feedback. Thank you for staying with us!
Thank you for your feedback. We hope you visit again soon!
Difficult to get a drink. Cant order from the bar. Attendant told us to just keep our straw under our mask and leave it yhere so we dint have to move mask. Theres NOTHING else in Atmore. We left a night earlier than planned because we just werent having a good time. If i go back it will be a day trip. Not worth paying for a room again
We apologize you did not enjoy your gaming experience. Wind Creek properties have put extra safety precautions in place to ensure our guests have the safest experience as possible. We look forward to you visiting us again.
Thank you for your feedback. We look forward to your sent visit.