2/10 Terrible
Jessica
Traveled with partner
Mar 13, 2025
Disliked: Amenities
The lobby was inviting and clean. The room that we were given really sucked. The walls were dirty, and the bathroom wall was cracked. The floors were dirty, and there were holes in the carpet the television nor the telephone worked. We had to move to another room, that was a suite, but it was equally just as dirty. The doors on the inside were dirty, and the carpet was past due for a cleaning.
The telephone did not work in the Alternate room either. We have to call the front desk to get assistance with the television and the remote. The furniture was also dirty and old. The arms of the furniture was heavily soiled with dirt and we did not even want to sit on the furniture. We were told that the hotel was in the mist of upgrading items in each room. If that is the case, then they should not have book rooms that were not even up to normal hotel room standards.
It was awful and I would never stay there again. Some type of concession should have been made. The Hotel Clerk thought that she was helping us by saying that she was putting us in a suite and it was equally dissatisfying and distasteful. The hotel should’ve been closed until the renovations were complete or at least the rooms that were not up to standards.
Jessica
Stayed 2 nights in Feb 2025