It’s disappointing to see such a beautiful property miss the mark by lack of cleanliness. If they truly want to survive during this pandemic at the very least be sure all rooms are cleaned properly and free of previous guests clothing items & trash. Stayed a week ago still awaiting someone with authority to make right what was wrong, not once, but twice. This hotel no longer has a general manager or staff that seems to care anymore.
We got this room for a great price, the gal who checked us in was absolutely fantastic and got us registered quickly.
The staff was very nice and helpful! My room was clean and the bed was very comfortable.
They have a gym and the room had a nice view of the city.
False advertising, this place says it has a pool but it does not. They also need to spend some time on maintenance, the door to my room was so jank, had there been a fire id be dead. Everytime id go to leave my room it was another 5mins of jimmying the door trying to leave. The a/c also did no work well, i checked in around 4pm and woke sweating at 2am, the room was over 100 degrees. The only thing that made it better was a cold shower. I even tipped the maid, then she let the door slam in my face on the way out of the hotel instead holding the door for me for 2 seconds. I guess there is no such thing as a good Marriot anymore. Needless to say i wont be back.
Hotel and restaurant staff were very warm and welcoming.
Great hotel. Very friendly staff member at check out.
Conveniently located to local business and eating establishments. Near interstate highway.
Nice hotel. Clean. Friendly. Very welcoming and knowledable about the area
The staff was great! Especially the lady who served us at breakfast! The room was old, shower curtains dirty, old sheets, and I was bitten by bed bugs.
Infuriating experience. Ordered room service (ice cream and piece of cheesecake). After waiting close to an hour, called and cancelled it. Twenty minutes later, they knocked on the door w/ food. 1 hour and 20 mins for ice cream and cheesecake. Next morning we ran out of toilet paper, because room was not properly stocked. Called and asked for them to bring some up. No one ever did. Went to desk, asked for manager. They couldn’t find her. Was told they would have the manager call. No one ever called.
We needed an overnight stay from a flight to a drive to Florida. It was perfect location from the airport.
Room we had was next to the elevator and was quite loud. Air/heat exchanger wa very loud when it turned on and off. Everything else was fine. Great water pressure and clean. Did not have a hair dryer though.
I was very pleased with this hotel , I Was so impressed that i even became a rewards member and plan on making Marriott my choice of Hotel.
It was so noisy in THhe lobby that I did I not sleep well at all. I was tempted to ask for a full refund. There should be guidelines on that sort of thing. Noir room was close to all the noise. I won't stay there again!
I had to stay here for one night. The bathroom floor and shower had strands of hair in it. There were only two towels. It sounded like a gun discharging every time the air conditioner kicked on. There were multiple people slamming doors and talking loudly down the hallway all during the night. Housekeeping came in without knocking the next morning at 0745 and 1030 AM.
Located within a mile (2 km) of Dauphin Street, Mobile Marriott is within 2 miles (3 km) of Herndon Park. This 3.5-star hotel has 251 guestrooms and offers conveniences like a restaurant, a 24-hour fitness center, and free self parking.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10 AM.
Mobile Marriott's 251 rooms provide coffee makers, free local calls, and safes. Guests can expect WiFi and LCD TVs with satellite channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Video-game consoles, ironing boards, and desks are other standard amenities.
Guests of Mobile Marriott enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. There's free parking and an area shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
It’s disappointing to see such a beautiful property miss the mark by lack of cleanliness. If they truly want to survive during this pandemic at the very least be sure all rooms are cleaned properly and free of previous guests clothing items & trash. Stayed a week ago still awaiting someone with authority to make right what was wrong, not once, but twice. This hotel no longer has a general manager or staff that seems to care anymore.
Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Mobile Marriott was enjoyable. We look forward to seeing you soon. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
We got this room for a great price, the gal who checked us in was absolutely fantastic and got us registered quickly.
Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Mobile Marriott was enjoyable. We look forward to seeing you soon. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
The staff was very nice and helpful! My room was clean and the bed was very comfortable.
Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Mobile Marriott was enjoyable. We look forward to seeing you soon. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Mobile Marriott was enjoyable. We look forward to seeing you soon. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
They have a gym and the room had a nice view of the city.
Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Mobile Marriott was enjoyable. We look forward to seeing you soon. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
False advertising, this place says it has a pool but it does not. They also need to spend some time on maintenance, the door to my room was so jank, had there been a fire id be dead. Everytime id go to leave my room it was another 5mins of jimmying the door trying to leave. The a/c also did no work well, i checked in around 4pm and woke sweating at 2am, the room was over 100 degrees. The only thing that made it better was a cold shower. I even tipped the maid, then she let the door slam in my face on the way out of the hotel instead holding the door for me for 2 seconds. I guess there is no such thing as a good Marriot anymore. Needless to say i wont be back.
Thank you for taking the time to share your honest feedback with us. I apologize that you had these issues while staying with us. We will share your review with our team in order to correct the issues that you described.
Thank you for choosing Mobile Marriott and for the great review. We hope to see you back soon.
Hotel and restaurant staff were very warm and welcoming.
Thank you for staying with us and for the great review.
Thank you for your feedback, if there are any details specific to your review please do not hesitate in letting us know. Thank you!