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Comfort Inn & Suites Montgomery East Carmichael Rd

2.5 out of 5.0

Recent guest reviews

-First, the good....nice room, though the ceiling fan was noisy, & excellent breakfast bar. also, the cleaning staff was friendly. - the bad....the 'single', poorly stocked vending machine did not work with either card or change...the toilet would not flush completely the morning we left. the hall carpet needed cleaning. the ac unit, also, did not work properly. -also, though you are listed on google at $ 87.00, we ended up paying approx $ 144.00. not a superlative experience---felt like I had very much over-paid. -we got our 'Eastchase and East Bypass' mixed up...checked on our reservation at the East Chase Comfort Inn, and redirected to the East Bypass location. Noted the Eastchase location totally full with some cars parking on the grass outside the lot. The East Bypass location seemed to be about 1/3 to 1/2 full.....seems that people always vote with their feet. -I've read several of your other reviews and note that some others had a better experience. I can only render an honest opinion based on our stay. I also noted that complaints were met with a stock apology and an invitation to stay again. I would assume that most people would rather hear some tangible promises to: call a plumber and electrician on occasion, have the AC units inspected, add and stock vending machines, and clean the hall carpets. some attention to the ceiling fans might be in order also. -not really the sort of standard of care and service I would expect from a Comfort Inn.

Stayed here for one night on our way to Georgia. Very impressed with the comfort of the beds, cleanliness etc. Good Breakfast, friendly staff. We will definitely stay here again when we are in this area.

We had an enjoyable one-night stay while traveling north from Florida. The bed was very comfortable and really liked the walk-in shower instead of a tub but the bathroom was really small. You had to carefully close the door to use the toilet. Another not well-planned feature was you could not watch tv from the bed and the couch in front of the tv was very hard and uncomfortable. The price was a little high too. Probably wouldn't stay again. But the breakfast was pretty good.

pros- newly remodeled, clean, comfortable bed and pillows. good selection for breakfast, including hot choices. nice sized room with seating area, large tv with good selections. good lighting, especially the reading lights and all the plug-ins. 24 hour coffee and lemon water. very friendly and helpful staff. would stay again. cons- tv cannot be seen from bed, shower stall-no tub, and soap dish was on floor, had to bend down to floor to use soap and shampoo. husband and i have vertigo problems. (remodelers had not glued it properly, and the way it was laid down, someone had placed it there, so it did not get reported before we checked in.) staying next to elderly parents so did not change rooms. needed a few items, but got both from front desk easily and quickly. so glad parent's room had tub and shower.

This hotel is by far the BEST in the area. It's newly renovated, clean, great amenities, comfortable rooms, and a very friendly staff. I was surprised how nice it was given the area we stayed in was an older, well established part of Montgomery, AL. The 24hr coffee station was nice. The pool, whilenot heated, was still nice and plenty big. The hot tub was, well, hot. They also have an onsite gym that looked nice as I walked right by :) The only thing keeping me from giving this hotel a full 5 stars is some areas looked like they are still finishing up the reno. The stairwell on the 2nd floor had the sign taped too the wall, some baseboard areas looked unfinished, and the elevator just scared me. Despite some MINOR cosmetic issues this place is a winner! I only stayed one night but know I would choose this hotel again if I'm traveling through.

First off the staff was exceptional. I extended my stay a few times and the staff was very helpful. The staff was always friendly and spoke me which made me feel welcomed.Im not sure how everything looked before the renovations but my accommodations were great.My room was clean and the bed made for a restful sleep. The best part I would say was the walk in shower. I really enjoyed my stay and will definitely be back and recommend it to my friends.

Awesome place. Rooms were outstanding. Breakfast was great. Staff was extremely accommodating so will be sure to stay here again. Also centrally located to everything we wanted to see. Warwick, Patterson and wallkill farms.

Construction,smell of paint and chemicals throughout the whole place, NO HOT WATER AT ALL! management lied and said it was fixed and it was going to be fixed over and over until on our 2nd night we left to find somewhere else to stay so we could take showers. Breakfast was subpar even for these type breakfasts. Inedible isn’t a strong enough word. Avoid staying here even if sleeping in your car is your only other option!

Most disgusting place ever. Also night shift employee slept in the lobby and so there was no continental breakfast. Manager is no where to be found. Has not called me back, and employees don’t know where he is.

I would give it a very high review the only problem i ever had with it was the cost continued to rise and rise. Till it became too expenses for me when i was only there for 12 to 15 hrs. Hopely that is better now.

1201 Townplace Drive Montgomery AL

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in public areas
  • Free parking
  • Indoor pool

Comfort Inn & Suites Montgomery East Carmichael Rd places you within 2 miles (3 km) of Montgomery Museum of Fine Arts and Carolyn Blount Theatre. This hotel has 79 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.


Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Guests can enjoy a flat-screen TV and stay connected with WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a sofa bed, a living room, and a refrigerator.

Property features

At Comfort Inn & Suites Montgomery East Carmichael Rd, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

2 Queen Beds, Suite, Nonsmoking, Upgrade

Queen 2 | Sleeps 5

1 King Bed, Suite, Nonsmoking, Upgrade

King 1 | Sleeps 3

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend this hotel

Total of null reviews

Comfort Inn & Suites Montgomery East Carmichael Rd

1201 Townplace Drive, Montgomery, AL 36105