Everything was good!!! Had some loud guest in the parking lot all night.
The room given second time was clean and smoke free. Copier and printer facility along with bottled water was provided. The house keeping did a stay over clean as requested and provided extra towels on request. Overall a good place and value for money. At first the place looks a bit scary and less safe.
We chose a non smoking room but turns out it smelled like smoke and there was garbage on the first floor outside. There was hair on the bed too. The property is old and not appealing or feel welcomed. The staff is not courteous.
I had to clean the bathroom when i got there. Never had extra towels or bedding. The first non smoking room smelled like smoke. The next was ok. No frills or perks. However, my dogs were welcome at no extra charge. Found out there was a leaking under the floor by the bed. Requested a late check out at 12. Had 2 housekeepers come knocking asking when we were leaving.
Some updates. Could use a little more tlc. Free parking, wifi and breakfast.
Do not stop at this property. While trying to park, we were assaulted by one of the customers. The female made vulgar hand signs to us while we were parking, then was pulling on our door and banging on our window. She finally left, and the staff member who witnessed it said she was going to call the police. That didn't happen...apparently the woman is a regular tenant and known to the staff (staying in room 124). The room smelled of cigarettes and the top lock didn't latch. We tried to get another room and the desk attendant said that she didn't have another king size bed. When we tried to cool the room down and realized that the air wasn't functioning properly, the attendant gave us a fan. After coming back from dinner, we attempted to watch a movie but the TV didn't work. At that point the attendant found a room with a king size bed and had us change rooms. The second room did have a lock and TV that worked, but the air was still not cool, so we took the fan to the new room. The next morning we went to a local restaurant for breakfast. While we were out another attendant went into our room and removed the fan. Our personal items were still in the room as it was only 9am; bad business on the part of the hotel staff. A person pays for a room for a set period of time and has a right to expect that their privacy will not be violated.
They would not honor the reservation. And turned me away at 1am. Or i could pay full price for a room, even though orbitz told them i had a reservation paid for.
I did not feel safe here. Upon arrival, there was very loud noise - some traffic, some sirens, construction happening at the hotel. The construction workers were very creepy and kept staring at me while checking in and looking at my car. The front desk staff man was also creepy and made me uncomfortable. There were dead mosquitoes near the AC unit. Nothing appeared dusted. There was gunk in the sink and bath tub. All the appliances were over 20 years old. I felt itchy while lying in the bed. The coffee was terrible.
Tv didnt work sheets was nasty i dont i will be back
The room we stayed in over night had a very loud ac unit. Alsothe wall in the room had what appeared to be water damage and the mini fridge leaked on the floor
This property is very rundown. Bedding and towels were clean. Had vinyl flooring was dirty. Sink did not have a drain cover and could see gunk in the drain. Wife cleaned around the faucet. Smoke detector was removed and room smelled of cigarette smoke.nice size room but just felt dirty. Electrical outlets were warn out. I guess you get what you pay for.
Ok for value but bathroom had dirty corners and the place is a little run down.
An average hotel that was conveniently located close to the highway and in walking distance to fast food restaurants. Sadly, the smell of cleaning agents was very strong and resulted in an overall ‘average’ rating.
Spacious and you can find rooms on the inner courtyard that are insulated from the highway noise but a strong smell of cleaning products A little shabby , could definitely use an update. Non HD cable
Not the worst place in the world but don’t be fooled the pics. It’s not nice.
Horriable room this hotel needs a major up grade renovation I would not reccomend to anyone!
The walls are super thin so you hear everything the neighbors say/do. The bathroom floor was dirty when I checked in. I had to go get my key card replaced multiple times because it would stop working after just a few hours and the staff were completely unapologetic.
The hotel was located in the heart of the city making close to everything. My room was clean and comfortable.
Needs updating. Floors werent clean bad street noise.
Upon arrival we inspected the room and found a broken handle on the hand sink which had a very leaky faucet, broken bathtub drain with the plug lying on the floor next to toilet that had mold around the rim, bathroom door was splintered, sheets on a king size bed not properly covering the mattress, soiled bedspread, shady looking place; unkempt not like the photos. We called and voiced our concerns but manager seemed unconcerned and didn't correct a thing.
Red Roof Inn Montgomery - Midtown is located within a mile (2 km) of Jackson Hospital and Noland Hospital. This 128-room hotel has free in-room WiFi, free self parking, and a 24-hour business center.
All 128 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include free weekday newspapers, free long-distance calls, and free local calls.
Red Roof Inn Montgomery - Midtown features free WiFi in public areas, a meeting room, and a 24-hour business center. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include free newspapers, laundry facilities, and barbecue grills.
Everything was good!!! Had some loud guest in the parking lot all night.
The room given second time was clean and smoke free. Copier and printer facility along with bottled water was provided. The house keeping did a stay over clean as requested and provided extra towels on request. Overall a good place and value for money. At first the place looks a bit scary and less safe.
Dear Guest , Thank you for staying with us and writing a review. We are glad you enjoyed your stay. Thank you for sharing and hope to see you soon on your next visit to Montgomery. Best Regards
We chose a non smoking room but turns out it smelled like smoke and there was garbage on the first floor outside. There was hair on the bed too. The property is old and not appealing or feel welcomed. The staff is not courteous.
Dear JC, I would like to thank you for staying with us, and I apologize for any discomforts or incidence you have experienced while staying with us, hope you will give us another opportunity to be of service. Sincerely Sam
I had to clean the bathroom when i got there. Never had extra towels or bedding. The first non smoking room smelled like smoke. The next was ok. No frills or perks. However, my dogs were welcome at no extra charge. Found out there was a leaking under the floor by the bed. Requested a late check out at 12. Had 2 housekeepers come knocking asking when we were leaving.
Dear Guest , Thank you for staying with us an writing a review . We are sorry to hear about your experience ,i can assure you that corrective measures has been taken so such situation does not arise in future . Thank you again hope you will present us with another opportunity to serve better in future . Sincerely Sam
Some updates. Could use a little more tlc. Free parking, wifi and breakfast.
Dear Guest, Thank you for staying with us and writing a review. We are glad you enjoyed your overall stay . We are working on TLC to mare sure all our guest experience is exceptional. Thank you again for you comments and hope you will give us another opportunity to serve better in future. Sincerely Sam
Do not stop at this property. While trying to park, we were assaulted by one of the customers. The female made vulgar hand signs to us while we were parking, then was pulling on our door and banging on our window. She finally left, and the staff member who witnessed it said she was going to call the police. That didn't happen...apparently the woman is a regular tenant and known to the staff (staying in room 124). The room smelled of cigarettes and the top lock didn't latch. We tried to get another room and the desk attendant said that she didn't have another king size bed. When we tried to cool the room down and realized that the air wasn't functioning properly, the attendant gave us a fan. After coming back from dinner, we attempted to watch a movie but the TV didn't work. At that point the attendant found a room with a king size bed and had us change rooms. The second room did have a lock and TV that worked, but the air was still not cool, so we took the fan to the new room. The next morning we went to a local restaurant for breakfast. While we were out another attendant went into our room and removed the fan. Our personal items were still in the room as it was only 9am; bad business on the part of the hotel staff. A person pays for a room for a set period of time and has a right to expect that their privacy will not be violated.
Dear Guest , Thank you for staying with us and writing a review. I sincerely apologize for the series unfortunate accidents during your stay , hope you will present us another opportunity to be of service . Sincerely
They would not honor the reservation. And turned me away at 1am. Or i could pay full price for a room, even though orbitz told them i had a reservation paid for.
Dear Guest , I would like to thank you for staying with us, and I apologize for any discomforts or incidence you have experienced while staying with us, hope you will give us another opportunity to be of service. Sincerely Sam
I did not feel safe here. Upon arrival, there was very loud noise - some traffic, some sirens, construction happening at the hotel. The construction workers were very creepy and kept staring at me while checking in and looking at my car. The front desk staff man was also creepy and made me uncomfortable. There were dead mosquitoes near the AC unit. Nothing appeared dusted. There was gunk in the sink and bath tub. All the appliances were over 20 years old. I felt itchy while lying in the bed. The coffee was terrible.
Dear Guest , ‘Thank you for staying with us and writing a review. Regarding cleanliness will share your comments with our house keepers and make sure such issue will not arise again in future for any of our guest. We will be doing major renovation this months ,you will see difference in all departments very soon .Hope you will present us with another opportunity to extend our hospitality in future . Sincerely
Tv didnt work sheets was nasty i dont i will be back
Dear Guest , Thank you for staying with us and writing a review. we are under new management and will consider all reviews as a learning point for us .i will share your comments with my management to work on the issue mentioned .We are already started doing renovations and you will see our new ambiance soon . Hope you will give us another opportunity in future to serve you. Best Regards Sam
The room we stayed in over night had a very loud ac unit. Alsothe wall in the room had what appeared to be water damage and the mini fridge leaked on the floor
Dear Guest , Thank you for staying with us and writing a review. I apologize for any discomforts or incidence you have experienced while staying with us. I can assure you that corrective measures has been taken for that room .Hope you will present us with another opportunity to extend our WOW hospitality . Sincerely Sam
Dear Guest , Thank you for staying with and sharing your experience . We are glad you enjoyed your stay. See you soon on your next visit to Montgomery,AL . Best Regards