8/10 Good
Teresa T.
Sep 11, 2025
Check in at different location was silly, wasn’t given wristbands and didn’t know those were needed until we were approached by security asking to see them. So we had to make another trip to different location to pick those up. Condo was very nice. Bed was extremely comfortable. The pool was in terrible shape! You couldn’t see the phoenix logo in the pool due to cloudiness and bugs and trash floating made you not want to enter the water. Chairs and so low with very few to accommodate the elderly or those with health issues. No umbrellas for shade and only 3 chairs. I understand this isn’t the owners responsibility but for the price we pay, HOA should be on top of these issues. When it was brought to security walking around they said oh it wouldn’t help to clean. No details to show what and where the amenities were located. Paying for parking and you have so many empty Owner spots was excessive to us. Balcony furniture was nice, my husband enjoyed the comfort of that. Washing machine was LOUD.
Teresa T.
Stayed 5 nights in Sep 2025