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The Westin Washington Dulles Airport

4.0 out of 5.0

Recent guest reviews

Was only here less than 12 hours. Cannot add more got here late left early.

Great staff very responsive to all needs and they went out of their way to make the stay for my family a great one.

Very classy and has extremely comfortable beds! Beautiful views! It is right next to airport but in a quiet location.

We had difficulty finding the place, as the sign was not well lighted and the entrance difficult to spot. It is more out of the way than we thought it would be. We were without GPS or internet access in our car, so we spent an extra 20 to 30 minutes driving around the area trying to get there. Not fun after arriving from a very long international flight. The place itself is quiet and comfortable.

Blood stained sheets and hair. Pillows were extremely flat. Staff was nice and the late check out on Sunday was a nice option. However, the cleanliness in the room left a lot to be desired for a Westin.

Very positive experience. Great location and friendly staff.

Good hotel near airport with free shuttle service Easy check-in and out

My stay was pleasant and staff were very helpful. The ambience was great and the atmosphere serene.

Stayed here two nights with a friend from out of town. We were wedding dress shopping. Clean and comfortable! This is a great hotel!

According to the orbits website, "Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with breakfast, available for a fee." Breakfast was NOT free. Not the biggest deal, but was still a inconvenient and awkward exchange with the waiter that could have been avoided

When I was checking in, I was told that the rate had been paid through Orbitz. However, they still need to charge to my card in case of damage, the standard procedure. However, I was charged twice but they did not know how to cancel one of the charges. I have to resolve it by myself with the credit card. Then, the front desk gave me the wrong number so the key did not work, I had to go back to the front desk again to do it again but they offered no apology. The bar order was also a mess.

Hotel was very clean, nice quiet location. Only complaint was the pool/spa closes at 9pm and I never got back in time to enjoy it (not the hotels fault tho)

We only stayed one night,but it was very nice. Room was very nice,check in was easy. Breakfast was. Excellent!

Nice hotel but a bit pricey for what you get. The staff is professional, the food is decent and the room was clean.

I’m a very light sleeper. The Westin’s Heavenly bed does wonders for an amazing night sleep. The hotel’s lobby is nice and modern. Rooms are updated, too. The hallways though need work. From old carpet to peeling wallpaper, it looked like a different hotel.

Enjoyed the Westin very much. The beds were comfortable - lots of pillows. Parking garage was convenient. Very clean.

We had a great experience at the hotel. Our restaurant waiter Hussein was extremely nice and helpful and that made out stay even more pleasant. Restaurant food was very nice too. Healthy options for kids, not your usual mac and cheese or hamburger choice. We visited D.C. because had to evacuate Florida for the hurricane and made the best out of our time there. The only thing that was a little inconvenient was lack of convenient shuttle service to and from the Metro Station. The hotel had only certain hours on schedule and if you missed it the only option was a taxi. Other than that it was a very good experience.

2520 Wasser Terrace Herndon VA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located 2 mi (3.2 km) from Frying Pan Farm Park, The Westin Washington Dulles Airport is within a 10-minute drive of Reston Town Center. This 314-room, 4-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to noon.


Rooms

Guests can expect to find 42-inch an LCD TV with satellite channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and the bathroom offers a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include an iPod dock, a refrigerator, and a coffee maker.


Property features

At The Westin Washington Dulles Airport, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. Onsite parking is available, both free self and paid valet parking (USD 10.00 per night)—also useful is a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed

King 1 | Sleeps 2

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Suite, 1 King Bed with Sofa bed, Lake View

King 1 | Sleeps 5

Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for The Westin Washington Dulles Airport

Everyone (24) Couples (26) Business (40) Family (42) Friends (9) Other (12)
5
Families

Was only here less than 12 hours. Cannot add more got here late left early.

By on Jun 15, 2019

Review comment responded on Jun 17, 2019

Dear Guest, thank you for reviewing your nice experience at The Westin Washington Dulles Airport. It is always our attempt to provide a rejuvenating stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Be Well, Be Westin, Yours in hospitality, Valerie Orori, Front Office Manager, Westin Washington Dulles Airport Hotel

5
Family with small children

Great staff very responsive to all needs and they went out of their way to make the stay for my family a great one.

By on May 13, 2019

Review comment responded on May 14, 2019

Dear Guest, thank you for your thoughtful review. We are pleased that you enjoyed your stay at The Westin Washington Dulles Airport and that our attentive associates helped to elevate your visit. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. We look forward to welcoming you and your family again soon. Be Well, Be Westin, Yours in hospitality, Valerie Orori, Front Office Manager, Westin Washington Dulles Airport Hotel

5
Everyone

By on Apr 22, 2019

Review comment responded on Apr 23, 2019

Dear Guest, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of rejuvenating. It was a pleasure having you at The Westin Washington Dulles Airport, and we look forward to welcoming you back soon. Be Well, Be Westin, Yours in hospitality, Valerie Orori, Front Office Manager, Westin Washington Dulles Airport Hotel

5
Business Business Travelers

Very classy and has extremely comfortable beds! Beautiful views! It is right next to airport but in a quiet location.

By , from CDA ID on Apr 7, 2019

Review comment responded on Apr 8, 2019

Dear Natalie, thank you for writing a review of your time at The Westin Washington Dulles Airport. We are glad you loved our vibrant location as well as the signature Westin Heavenly Bed® and the breathtaking views from our hotel. We look forward to welcoming you again soon. Be Well, Be Westin, Yours in hospitality, Valerie Orori, Front Office Manager, Westin Washington Dulles Airport Hotel

4
Partner Couples

We had difficulty finding the place, as the sign was not well lighted and the entrance difficult to spot. It is more out of the way than we thought it would be. We were without GPS or internet access in our car, so we spent an extra 20 to 30 minutes driving around the area trying to get there. Not fun after arriving from a very long international flight. The place itself is quiet and comfortable.

By on Mar 16, 2019

Review comment responded on Mar 17, 2019

Dear Guest, thank you for reviewing your pleasant experience at The Westin Washington Dulles Airport. It is always our attempt to provide a revitalizing stay for each guest, and we are glad to see we accomplished this while you were here. However, we are sorry for the inconvenience you encountered while reaching our hotel. We hope to be your hotel of choice whenever you return to the area. Be Well, Be Westin, Yours in hospitality, Valerie Orori, Front Office Manager, Westin Washington Dulles Airport Hotel

4
Everyone

By on Feb 10, 2019

Review comment responded on Mar 30, 2019

Dear Guest, thank you for taking the time to post a nice rating of The Westin Washington Dulles Airport. We always want our guests to have a revitalizing experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another enriching stay. Be Well, Be Westin, Yours in hospitality, Valerie Orori, Front Office Manager, Westin Washington Dulles Airport Hotel

5
Everyone

By on Dec 16, 2018

Review comment responded on Dec 17, 2018

Dear Guest, we appreciate your five-star rating. Thank you for letting us know your visit at The Westin Washington Dulles Airport was perfect in every way. We look forward to welcoming you back soon. Be Well, Be Westin Yours in hospitality, Valerie Orori, Front Office Manager, Westin Washington Dulles Airport Hotel

2
Everyone

Blood stained sheets and hair. Pillows were extremely flat. Staff was nice and the late check out on Sunday was a nice option. However, the cleanliness in the room left a lot to be desired for a Westin.

By on Aug 6, 2018

Review comment responded on Aug 7, 2018

Dear Guest, thanks for choosing us! We are truly sorry that your room was not in the spotless condition it should have been. We have relayed your concerns to our housekeeping team and we will be working diligently going forward. On a positive note, we are happy you liked our cordial service. We hope you will return so we can make it up to you. Be Well, Be Westin Yours in hospitality, Valerie Orori, Front Office Manager, Westin Washington Dulles Airport Hotel

5
Everyone

Very positive experience. Great location and friendly staff.

By on Jul 4, 2018

Review comment responded on Jul 5, 2018

Dear Guest, thank you for choosing the Westin Washington Dulles Airport. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Be Well, Be Westin Yours in hospitality, Linda Tierney, General Manager, Westin Washington Dulles Airport Hotel

5

excellent hotel

Everyone

Good hotel near airport with free shuttle service Easy check-in and out

By , from CT on Jun 11, 2018

Review comment responded on Jun 12, 2018

Dear Randy, thank you for rating your nice experience at the Westin Washington Dulles Airport. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Be Well, Be Westin Yours in hospitality, Linda Tierney, General Manager, Westin Washington Dulles Airport Hotel

The Westin Washington Dulles Airport

2520 Wasser Terrace, Herndon, VA 20171