excellent
I was dissappointed to find that the restuarant was closed and the only dining option was take out in the bar. Add to that the bar was understaffed and it was a long wait for services. The hotel was at full capacity so staff were streatched.
No fridge/mini bar in room. Room was incredibly humid even w air con. Very limited vegetarian or gluten free options. Incredibly expensive food for what you got. Bed was great tho. And the shower got hot quickly and had amazing water pressure. Slept like a log!
Like the additional mirror /vanity outside the bathroom for two people sharing room.
Rooms do not get cleaned until checked out. Therefore you have to make your own bed and fetch clean towels. Diabolical considering the daily price of room.
Rooms needed updated carpet, mattresses etc. The thermostat was broken.
Our room was terrific - oh, my goodness huge! Have never had such a roomy & amenable bathroom/closet! The pool area was tired - and the hot tub looked as if 100 young children had been in it - but the fitness area had a terrific selection of equipment and free weights. Restaurants were far too expensive when there are plenty of other reasonable places within an easy drive. There is a definite "pinch point" at the entrance with people arriving and leaving - cart storage & return - computer center - elevator - etc. all right by the doors. Why (in July!) were the fire pits working right outside the door - and more to the point - why are so many parking spaces coned off, denying access to closer parking? One business truck was parked in the closest handicapped spot for the entire 4 days we were there - never once moved as evidenced by the flower buds that covered it. Speaking of flower buds (from the beautiful crepe myrtles) - the buds could be blown away from around the entrance - and the maintenance people should make an effort to pick up the trash. I know this sounds terrible - but once we got to our room - we were very comfortable!
Overall, it was a decent stay, but not what you might expect from Hilton. A 4-star hotel for 100$/night comes with certain expectations. I had no problems checking in, but the staff late in the day came off very rude. As for the room itself, it was very standard. Didn't care for the fact that it was a connected room and the showerhead was basically nonfunctioning. The mattress left a lot to be desired and the room didn't stay very cool. As much as I hate to say it, I've had better stays at 2.5 star hotels. They left a lot to desired. At the very least the daytime staff were very friendly.
The room is always nice but some of the fixtures are not fully attached to the wall in the bathroom (towel holder is loose) and a few lights were burned out in the bathroom. NOT a huge deal breaker but annoying. Also the wall paper is ripping in the main room - i just noticed it on my way out. it's a suite but probably needs to be renovated.
Hotel was excellent. Restaurant food was just ok. It was also very expensive. Better to order delivery.
The restaurant is very high priced. However there are pizza places that deliver!
It’s better to precise that the buffet is no longer operational due to the pandemic on the website. Since this was one of my characters while booking. Also allow people to know about the curtains style since for me there is no privacy during night time. It was embarrassing
The room was clean. Due to Covid 19 everythink was closed.
The hotel was clean, my room was spacious, and the courtesy buses were punctual.
Located 2.7 mi (4.4 km) from National Air and Space Museum Steven F. Udvar-Hazy Center, Hilton Washington Dulles Airport is within a 15-minute drive of other popular attractions like Reston Town Center. This 449-room, 4-star hotel has a restaurant, an indoor pool, and a 24-hour gym.
This hotel is home to a restaurant and a bar/lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 6 AM to 11 AM and on weekends from 6:30 AM to 11 AM.
All 449 soundproofed rooms provide refrigerators, coffee makers, and free newspapers. 42-inch flat-screen TVs come with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Laptop-compatible safes, phones, and ironing boards are also standard. Housekeeping is available on request.
At Hilton Washington Dulles Airport, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 8 per day, or you can take advantage of the free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include conference space, a business center, and a computer station.
excellent
Thank you for staying with us. We are happy you enjoyed your stay.
I was dissappointed to find that the restuarant was closed and the only dining option was take out in the bar. Add to that the bar was understaffed and it was a long wait for services. The hotel was at full capacity so staff were streatched.
We are sorry that we fell short of your expectations. The restaurants are open, we are just serving in To Go containers. You are welcome to dine in the restaurant.
No fridge/mini bar in room. Room was incredibly humid even w air con. Very limited vegetarian or gluten free options. Incredibly expensive food for what you got. Bed was great tho. And the shower got hot quickly and had amazing water pressure. Slept like a log!
Glad to hear that you had a great nights sleep. We are in the process of expanding our menu as we come out of Covid issues. Thanks for staying with us.
Like the additional mirror /vanity outside the bathroom for two people sharing room.
Thank you. We are happy to hear that you found the rooms comfortable.
Rooms do not get cleaned until checked out. Therefore you have to make your own bed and fetch clean towels. Diabolical considering the daily price of room.
Thank you for your comments. We do offer daily housekeeping services. Possibly the do not disturb sign was on the door?
Rooms needed updated carpet, mattresses etc. The thermostat was broken.
Thank you. Your comments have been passed on to the executive team.
Our room was terrific - oh, my goodness huge! Have never had such a roomy & amenable bathroom/closet! The pool area was tired - and the hot tub looked as if 100 young children had been in it - but the fitness area had a terrific selection of equipment and free weights. Restaurants were far too expensive when there are plenty of other reasonable places within an easy drive. There is a definite "pinch point" at the entrance with people arriving and leaving - cart storage & return - computer center - elevator - etc. all right by the doors. Why (in July!) were the fire pits working right outside the door - and more to the point - why are so many parking spaces coned off, denying access to closer parking? One business truck was parked in the closest handicapped spot for the entire 4 days we were there - never once moved as evidenced by the flower buds that covered it. Speaking of flower buds (from the beautiful crepe myrtles) - the buds could be blown away from around the entrance - and the maintenance people should make an effort to pick up the trash. I know this sounds terrible - but once we got to our room - we were very comfortable!
Thank you for your very thorough review. You have a great eye for details. We are very happy that you enjoyed our oversized Junior King Suites. The cones in the parking lot are there due to tree trimming that is being done as part of a safety process. The business truck that you noticed belongs to a long term guest who does have the required tags to park in the space. As for the hot tub, we assure you that it is clean as our team checks the chemicals numerous times a day. Unfortunately, the color of the paint in the hot tub gives it a green hue. We are working on getting it repainted. Again, we are so happy you enjoyed our oversized King rooms and we hope to see you again some day.
Thank you for staying.
Thanks