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Recent guest reviews

Closed to the airport

A clean property with a good variety for breakfast. Fast shuttle service. The rooms are older and AC is noisy.

Poorly maintained

Good!

excellent

I was dissappointed to find that the restuarant was closed and the only dining option was take out in the bar. Add to that the bar was understaffed and it was a long wait for services. The hotel was at full capacity so staff were streatched.

No fridge/mini bar in room. Room was incredibly humid even w air con. Very limited vegetarian or gluten free options. Incredibly expensive food for what you got. Bed was great tho. And the shower got hot quickly and had amazing water pressure. Slept like a log!

Like the additional mirror /vanity outside the bathroom for two people sharing room.

Rooms do not get cleaned until checked out. Therefore you have to make your own bed and fetch clean towels. Diabolical considering the daily price of room.

Rooms needed updated carpet, mattresses etc. The thermostat was broken.

Our room was terrific - oh, my goodness huge! Have never had such a roomy & amenable bathroom/closet! The pool area was tired - and the hot tub looked as if 100 young children had been in it - but the fitness area had a terrific selection of equipment and free weights. Restaurants were far too expensive when there are plenty of other reasonable places within an easy drive. There is a definite "pinch point" at the entrance with people arriving and leaving - cart storage & return - computer center - elevator - etc. all right by the doors. Why (in July!) were the fire pits working right outside the door - and more to the point - why are so many parking spaces coned off, denying access to closer parking? One business truck was parked in the closest handicapped spot for the entire 4 days we were there - never once moved as evidenced by the flower buds that covered it. Speaking of flower buds (from the beautiful crepe myrtles) - the buds could be blown away from around the entrance - and the maintenance people should make an effort to pick up the trash. I know this sounds terrible - but once we got to our room - we were very comfortable!

Overall, it was a decent stay, but not what you might expect from Hilton. A 4-star hotel for 100$/night comes with certain expectations. I had no problems checking in, but the staff late in the day came off very rude. As for the room itself, it was very standard. Didn't care for the fact that it was a connected room and the showerhead was basically nonfunctioning. The mattress left a lot to be desired and the room didn't stay very cool. As much as I hate to say it, I've had better stays at 2.5 star hotels. They left a lot to desired. At the very least the daytime staff were very friendly.

The room is always nice but some of the fixtures are not fully attached to the wall in the bathroom (towel holder is loose) and a few lights were burned out in the bathroom. NOT a huge deal breaker but annoying. Also the wall paper is ripping in the main room - i just noticed it on my way out. it's a suite but probably needs to be renovated.

Hotel was excellent. Restaurant food was just ok. It was also very expensive. Better to order delivery.

Park Center Rd Herndon VA

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Spa
  • Free airport shuttle

Located 2.7 mi (4.4 km) from Steven F. Udvar-Hazy Center, Hilton Washington Dulles Airport is within a 10-minute drive of other popular attractions like 1757 Golf Club. This 449-room, 4-star hotel has a restaurant, a full-service spa, and an indoor pool.


Dining

This hotel is home to a restaurant and a bar/lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 6 AM to 11 AM and on weekends from 6:30 AM to 11 AM.


Rooms

Guests can expect 42-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include refrigerators, coffee makers, and laptop-compatible safes. Housekeeping is available on request.


Property features

Guests of Hilton Washington Dulles Airport enjoy a full-service spa, an indoor pool, and a 24-hour gym. If you drive, self parking is USD 10.00 per day, or you can take advantage of the free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and conference space.

Room options

1 King Bed Mobility/Hearing Accessible with Roll in Shower

1 King Bed | Sleeps 2

Junior Suite - 1 King Bed

1 King Bed | Sleeps 3

Business Room - 1 King Bed

1 King Bed | Sleeps 2

Deluxe Room - 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Hilton Washington Dulles Airport

Everyone (29) Couples (3) Family (6)
4
Everyone

By on May 28, 2023

Review comment responded on May 30, 2023

Thank you for staying with us.

4
Everyone

Closed to the airport

By on Mar 10, 2023

Review comment responded on Mar 20, 2023

Thank you.

1
Everyone

By on Mar 5, 2023

Review comment responded on Mar 28, 2023

Oh no. We are sorry that you weren't satisfied. Please let us know what happened.

4
Everyone

A clean property with a good variety for breakfast. Fast shuttle service. The rooms are older and AC is noisy.

By on Sep 19, 2022

Review comment responded on Sep 19, 2022

Thank you for staying with us. We are happy to hear you enjoyed breakfast while you were here.

2
Everyone

Poorly maintained

By on Jul 4, 2022

Review comment responded on Jul 5, 2022

Thank you for taking the time to let us know how your stay went. The property is always looking for ways to improve. We do anticipate some product improvements over the next several months.

5
Everyone

Good!

By on Jun 8, 2022

Review comment responded on Jun 9, 2022

Thanks Kenneth!

4
Everyone

By on Nov 29, 2021

Review comment responded on Mar 18, 2022

Thanks

4
Everyone

excellent

By on Nov 1, 2021

Review comment responded on Nov 2, 2021

Thank you for staying with us. We are happy you enjoyed your stay.

2
Everyone

I was dissappointed to find that the restuarant was closed and the only dining option was take out in the bar. Add to that the bar was understaffed and it was a long wait for services. The hotel was at full capacity so staff were streatched.

By , from SUDBURY on Oct 11, 2021

Review comment responded on Oct 15, 2021

We are sorry that we fell short of your expectations. The restaurants are open, we are just serving in To Go containers. You are welcome to dine in the restaurant.

4
Everyone

By on Oct 11, 2021

Hilton Washington Dulles Airport

13869 Park Center Rd, Herndon, VA 20171
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