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Viva Wyndham Fortuna Beach Resort - All Inclusive

3.5 out of 5.0

Viva Wyndham Fortuna Beach Resort - All Inclusive

3.5 out of 5.0
Overview Reviews Amenities & Policies
Doubloon Road And Churchill Dr, Freeport, Grand Bahama
1-844-663-2269
3.5
out of 5
Average Guest Review
See all 59 reviews
Room cleanliness 3.5
Service & staff 3.5
Room comfort 3.0
Hotel condition 3.0

This hotel is most popular for:

  • Everyone
  • Couples
  • hotel.reviews.categoryPartner

Recent guest reviews

We liked all the amenities and most staff were friendly and helpful, others were not. We joined the Viva Wyndham Vacation Club and the person in the Member Services was not friendly or helpful at all. Strange for being a "Customer Service" job. We weren't happy with our room; shower tub needed fixing/cleaning, sink did not drain, drapes did not cover windows, room keys/door did not work every time we tried to enter. Aggravating! Staff was quick to help when we asked though, and they did check each day to see what we needed. The restaurants and buffet were all terrific. Excursions were great, not too expensive. Some suggestions: more English language music at pool (it was ALL Spanish). We understand there was a high number of Spanish speaking/foreign tourists but we heard NO songs in English-maybe 2 all week? More umbrellas on pool deck; the heat was unbearable without one and they were always taken even early in the day. You need at least 5 more, there is not a lot of shade. Hammocks on the beach would be a great idea!!

Exactly what we expected - clean, cold AC when needed, beautiful beach access, clean rooms, lots of onsite activities. Most bartenders were not friendly at all - this was very disappointing. Shout out to LATRINA at the outside bar. She was WONDERFUL!!!!!!!!!! Great fun, always smiling, very engaging, and great drinks :o)

Not good all mold in room and bugs, also food not good at all never go back,

Hotel policy is to not guarantee rooms, We booked a king size ocean view 11 months ago but were given a room with 2 small beds. We're an older couple celebrating our anniversary & had to give up the view to get a king after some disagreeable discussion. We were not offered a refund for the no view room. This ruined the start of our vacation & left me upset for some time. As long time Orbitz bookers we believe we should get the room we booked so far ahead. Also during check in we were accosted by a Wyndham time share sales woman which added to the stress of these first few hours. The resort was wonderful & we did have a great time.

The location on the beach was very pleasant with beautiful water. The rooms were in need of updating,no where for any seating in the rooms.

Went without kids for a getaway weekend. Food was average. Specialty restaurants required a reservation and the food still wasn't incredible. Daily buffet breakfast/lunch/dinner was ok. I guess better than having to go of the property to find food. Free use of kayak/paddleboards was great. Snorkeling opportunities right off the beach. Wasn't thrilled with having people plying coconuts and hair braids while trying to catch some rays on the beach, but have been at much worse beaches for this. Nice quiet beaches to either side from the resort and main area not crowded even with a fully booked resort.

The beach property was beautiful! Plenty of chairs to sit in. It was nice having a beach bar with drinks and food!

Everyone was really nice and accomodating. Our room was cleaned everyday and when we had issues with our toilet it was fixed immediately. Buffet had a lot to offer and was always tasty. We will definitely be back!

the friendly staff was definitely the highlight. that do not have an airport shuttle. taxis cost at least 25 each way. also the entire outside is a smoking area. this can be challenging when double decker buses pull up with hundreds of people crowding the pool area for 6 hours.

Was not happy with this resort. Was not clean restaurant choice and food did not meet our requirement

I have been reading other people reviews and you don't need mine since it's the same... my room #3126 was in VERY Bad shape, very bed shower, toilet etc. Something wrong with the Management but people say they did few things however seems few things keep going BAD and this drop their good name and the stars. Also their website talk about trips atc but NONE of them it's included on "ALL INCLUSIVE" and you pay for everything outside resort...even transportation

Doubloon Road And Churchill Dr Freeport Grand Bahama

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Viva Wyndham Fortuna Beach Resort - All Inclusive is located 2 mi (3.2 km) from Garden of the Groves and within a 10-minute drive of Port Lucaya Marketplace. This 3.5-star property has 276 rooms and welcomes guests with 4 restaurants, a full-service spa, and an outdoor pool.


Dining

Free buffet breakfast is served each morning from 7:00 AM to 11:00 AM. There are multiple options for onsite dining with 4 restaurants, including Viva La Pizza, which specializes in pizza and serves dinner, and Junkanoo with its ocean views.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a balcony or patio, a refrigerator, and a coffee maker.


Property features

Guests of Viva Wyndham Fortuna Beach Resort - All Inclusive enjoy a full-service spa, a nightclub, and karaoke. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive property include an outdoor pool, a children's pool, and a fitness center.

Room options

Standard Room

Queen 2 | Sleeps 4
from $200

Flora Room

King 1 | Queen 2 | Sleeps 4

Vista Ocean View Room

King 1 | Queen 2 | Sleeps 4

Guest reviews for Viva Wyndham Fortuna Beach Resort - All Inclusive

Everyone (42) Couples (10) Family (2) Friends (3) Other (1)
4
Families

We liked all the amenities and most staff were friendly and helpful, others were not. We joined the Viva Wyndham Vacation Club and the person in the Member Services was not friendly or helpful at all. Strange for being a "Customer Service" job. We weren't happy with our room; shower tub needed fixing/cleaning, sink did not drain, drapes did not cover windows, room keys/door did not work every time we tried to enter. Aggravating! Staff was quick to help when we asked though, and they did check each day to see what we needed. The restaurants and buffet were all terrific. Excursions were great, not too expensive. Some suggestions: more English language music at pool (it was ALL Spanish). We understand there was a high number of Spanish speaking/foreign tourists but we heard NO songs in English-maybe 2 all week? More umbrellas on pool deck; the heat was unbearable without one and they were always taken even early in the day. You need at least 5 more, there is not a lot of shade. Hammocks on the beach would be a great idea!!

By , from Webster on Jul 14, 2019

Review comment responded on Jul 15, 2019

Dear customer, We appreciate your feedback on your recent stay at Viva Wyndham Fortuna Beach. Your opinion is valuable and we will take your suggestions into account. We are glad to know that you had a great first trip to The Bahamas. We remain at your disposal. Best regards,

3
Everyone

By on Jul 11, 2019

Review comment responded on Jul 11, 2019

Dear Client Thank you for contacting us We are truly sorry to know your stay with is not up to your level of expectation Cordially

5
Everyone

By on Jul 8, 2019

Review comment responded on Jul 10, 2019

Dear client Thank you for having visited Viva Wyndham Fortuna we are happy to know you have enjoyed your stay Cordially

4
Partner Couples

Exactly what we expected - clean, cold AC when needed, beautiful beach access, clean rooms, lots of onsite activities. Most bartenders were not friendly at all - this was very disappointing. Shout out to LATRINA at the outside bar. She was WONDERFUL!!!!!!!!!! Great fun, always smiling, very engaging, and great drinks :o)

By on Jul 8, 2019

Review comment responded on Jul 10, 2019

Dear customer, We appreciate your feedback on your recent stay at Viva Wyndham Fortuna Beach. Your opinion is valuable and we will take your suggestions about the customer service into account. Cordially

5
Everyone

By on Jun 10, 2019

Review comment responded on Jun 12, 2019

Dear client, Thank you for contacting us and having stay at Viva Wyndham Fortuna Beach We are happy to know you have enjoyed your time with us Cordially

1
Partner Couples

Not good all mold in room and bugs, also food not good at all never go back,

By on Jun 8, 2019

Review comment responded on Jun 17, 2019

Dear customer, We appreciate the time you dedicated to write your remarks about your stay at the Viva Wyndham Fortuna Beach. Your review will assist us in our commitment to improve in all aspects of our operations. We regret not having been able to fulfill your expectations. Thank you for the opportunity to serve you at our resort.

4
Partner Couples

Hotel policy is to not guarantee rooms, We booked a king size ocean view 11 months ago but were given a room with 2 small beds. We're an older couple celebrating our anniversary & had to give up the view to get a king after some disagreeable discussion. We were not offered a refund for the no view room. This ruined the start of our vacation & left me upset for some time. As long time Orbitz bookers we believe we should get the room we booked so far ahead. Also during check in we were accosted by a Wyndham time share sales woman which added to the stress of these first few hours. The resort was wonderful & we did have a great time.

By on May 17, 2019

Review comment responded on May 21, 2019

Dear customer, We appreciate the time you dedicated to write your remarks about your stay at the Viva Wyndham Fortuna Beach. Your review will assist us in our commitment to improve in all aspects of our operations. We regret not having been able to fulfill your expectations. Thank you for the opportunity to serve you at our resort. Kind regards,

3
Families

The location on the beach was very pleasant with beautiful water. The rooms were in need of updating,no where for any seating in the rooms.

By on Apr 18, 2019

Review comment responded on Apr 25, 2019

Dear customer, It is really satisfactory to receive your positive feedback and to know that we fulfilled your expectations during your stay at Viva Wyndham Fortuna Beach We will take your observations into consideration, as they will assist us in our ongoing commitment to improve our services and facilities. Cordially

3
Everyone

By on Apr 16, 2019

Review comment responded on Apr 25, 2019

Dear Guest Thank you for having stayed at Viva Wyndham Fortuna beach Cordially

5
Everyone

By on Apr 1, 2019

Review comment responded on Apr 9, 2019

Dear customer, We sincerely appreciate your positive rating about your vacation at Viva Wyndham Fortuna Beach. Our goal is to provide all of our guests with enjoyable and happy vacation experiences. We are glad to know that we have achieved this. Cordially,

Viva Wyndham Fortuna Beach Resort - All Inclusive

Doubloon Road And Churchill Dr, Freeport, Grand Bahama
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.