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Island Seas Resort

3.0 out of 5.0

Recent guest reviews

The hotel is very well located, but the room had a lot of bugs, the towels looked overused and there was no room service. Besides, the restaurant would close at 9pm for dinner and only open at 7:30am for breakfast.

Overall a great resort and we are repeat visitors.This time we happened to snag a 2nd floor room with a shared, uncovered balcony. Had several storms over the week with water leaks in the living room. Was generally pleased with response from management.

Restaurant Sea Grape at resort slow service and understaffed. It took us 45 minutes to get our food, very disappointed. Some members of hotel staff not very friendly or very indifferent toward guests. Getting wash towels for room was a chore even though they had laundry service on premises of washing towels. The front desk seemed unorganized and rather talk to each other than take care of guests requests or questions.

Although I enjoyed my trip, I had some serious issues with this resort. Probably more than I'm willing to type. I've enjoyed many all-inclusive vacations and this was the first that I had any issue with. The property seems to be involved with some sort of time share because you are constantly being hounded to join a presentation. I even received an early phone call my first morning asking me to pick up my welcome package which was basically them trying to setup a time for me to join a presentation. The resort basically shut down at 9:30pm. No food, no bar... and with rooms across the street you are pretty much stuck going back to your room. All-Inclusive members could not take any food "to go" because they fear you'd share your food with the non-all-inclusive members. The food itself was very heavy with no healthy options. The bar staff was overwhlemed and getting a drink was a 10-15 minute process. Also, you can only order select items. A long island iced tea, for example, is only available to non-all-inclusive guests. The beach was nice, but had uncomfortable chairs to lay out in. The locals would also constantly approach you to purchase something which is far from relaxing.

The staff is unfriendly and trying to overcharge you for every single thing. First, what ever request we made at the reception it was never carried out after the person at the reception promised us to take care of it. Second, they tried to charge us for keeping our luggage in a special room on the day of check out. Later we found out that it was bellboy's decision how much he will be asking for keeping the bags, even though the service was officially free. The most upsetting was when (before check-in!) they lured us into a free breakfast the next morning with an explanation that we will be presented various activities that we can do during our stay. The next morning, we found out that it wasn't about activities at all, rather a marketing presentation of the Carlson Group of Companies of timesharing development, of which they are member of. We wouldn't mind the presentation so much if we weren't literally attacked and over-and-over pushed to make a financial decision like that in that very movement. If people make these kinds of decisions on a whim they will most likely regret it in the future. But that was not the hotel's worry; they just wanted a signature after a two-hour presentation. Further, when we told them that we need some time to think over the offer they became very unfriendly and, also, refused to give us the gifts that were promised to us when we signed in for the presentation a day before, like t-shirts and two bottles of rum. We were in a shock for the rest of our stay at the hotel. On top of it, it was obvious that the entire staff became very rude to us after that morning. We will never go back and we will definitely tell all over friends not do make our mistake.

Beach and pool nice. College Spring break group. We had fun. Good rooms, though our socks were black from the floor not being mopped but the room was clean besides that. Waited a long time to get extra towels. Staff at desk was very helpful with recommending restaurants, free shuttle was good. Beach was clean. We had read comments about glass etc but it was fine. We rode the discovery cruise over and back. It was good value for the price.

I enjoyed my stay the room was vwey nice, easy access to shopping. i will go back again

Our stay at Island Seas was very pleasant. The resort is right on the beach (our room was across the street) and the view is beautiful from the main courtyard and pool area. Staff was friendly and helpful. The kitchen was fully equipped and we ate in almost everyday. The resort provides a free shuttle service to Port Lucaya throughout the day until about 6pm and we took a bus from there to other places on the island. They also have free wifi service around the pool area, which we used to make calls and check in back home. Overall, highly recommended if you're looking for a relaxing low-key experience.

nothing peculiar really stood out...it was a nice get away

relax on the beach, perfect getaway for two with no interruptions.

Very good location, right on the beach. We had views of the ocean from the front balcony & the back balcony. The service was great. The room was cleaned every day, bed made, bathroom clean, clean sheets, towels. Even dishes done sometimes. The staff were all very willing to please. Everything for the kitchen was provided (dish washing soap, dishwasher soap), soaps, etc. provided daily for the bath. Concierge was very helpful. Tour booking was easy.We loved the snorkeling at Paradise Cove. The snorkeling on the Catamaran with [...] was bad, the sea was way too rough & the reefs were mostly dead. Paradise Cove had large beautiful coral & extremely beautiful fish. Kayaking there was fun, also. We hired a bell hop to take us on an island tour, he did great showing, us things we would not see on a tour bus. He helped us find conch shells & cleaned them for us. I would not recommend the tour bus. We rented a car & explored on our own. It was great. We found our own private beach & were able to go there several times.Shopping a Lucayan Market is great, the people are so nice & good prices for good products. Free shuttle to & from the Lucayan Market was great.All in all it was a fun time, I recommend it.

123 Silver Point Drive Freeport Grand Bahama

Hotel highlights

  • Free parking
  • Onsite dining
  • Marina
  • Private beach

Located in Williams Town, Island Seas Resort is within a few miles (5 km) of sights such as Port Lucaya Marketplace and Cooper's Castle. This 189-room, 3-star condo resort has a private beach, a marina, and 2 restaurants. On the waterfront, the condo resort is also close to Reef Golf Course and Count Basie Square.


Dining

This condominium resort is home to 2 onsite restaurants, perfect for a quick bite to eat. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge. Cooked-to-order breakfast is offered for a fee each morning from 7:30 AM to 10:30 AM.


Rooms

The 189 air-conditioned condos feature kitchens and balconies, and there's space to spread out with living rooms and dining areas. Guests can expect to find WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and ceiling fans are other standard amenities.


Property features

Guests of Island Seas Resort have access to a private beach, a marina, and an outdoor pool. A stay here includes free parking. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets. Other amenities at this beach condominium resort include a children's pool, a fitness center, and a spa tub.

Room options

Condo, 1 Bedroom

Queen 1 | Sleeps 4

Condo, 2 Bedrooms

Queen 2 | Sleeps 6

Condo, 2 Bedrooms, Marina View

Queen 2 | Sleeps 6

Guest reviews for Island Seas Resort

Everyone (2) Couples (3) Friends (3) Other (2)
2
Business Travelers

The hotel is very well located, but the room had a lot of bugs, the towels looked overused and there was no room service. Besides, the restaurant would close at 9pm for dinner and only open at 7:30am for breakfast.

By on Oct 11, 2017

4

beachfront hotel needing a little tlc

Everyone

Overall a great resort and we are repeat visitors.This time we happened to snag a 2nd floor room with a shared, uncovered balcony. Had several storms over the week with water leaks in the living room. Was generally pleased with response from management.

By , from New York, NY on Oct 3, 2016

3

nice view of canal, opposite side of ocean view.

Everyone

Restaurant Sea Grape at resort slow service and understaffed. It took us 45 minutes to get our food, very disappointed. Some members of hotel staff not very friendly or very indifferent toward guests. Getting wash towels for room was a chore even though they had laundry service on premises of washing towels. The front desk seemed unorganized and rather talk to each other than take care of guests requests or questions.

By on Aug 10, 2016

1

all-inclusive may not be the best deal....

Couples

Although I enjoyed my trip, I had some serious issues with this resort. Probably more than I'm willing to type. I've enjoyed many all-inclusive vacations and this was the first that I had any issue with. The property seems to be involved with some sort of time share because you are constantly being hounded to join a presentation. I even received an early phone call my first morning asking me to pick up my welcome package which was basically them trying to setup a time for me to join a presentation. The resort basically shut down at 9:30pm. No food, no bar... and with rooms across the street you are pretty much stuck going back to your room. All-Inclusive members could not take any food "to go" because they fear you'd share your food with the non-all-inclusive members. The food itself was very heavy with no healthy options. The bar staff was overwhlemed and getting a drink was a 10-15 minute process. Also, you can only order select items. A long island iced tea, for example, is only available to non-all-inclusive guests. The beach was nice, but had uncomfortable chairs to lay out in. The locals would also constantly approach you to purchase something which is far from relaxing.

By on Sep 12, 2011

1

disappointed

GetawayWithFriends

The staff is unfriendly and trying to overcharge you for every single thing. First, what ever request we made at the reception it was never carried out after the person at the reception promised us to take care of it. Second, they tried to charge us for keeping our luggage in a special room on the day of check out. Later we found out that it was bellboy's decision how much he will be asking for keeping the bags, even though the service was officially free. The most upsetting was when (before check-in!) they lured us into a free breakfast the next morning with an explanation that we will be presented various activities that we can do during our stay. The next morning, we found out that it wasn't about activities at all, rather a marketing presentation of the Carlson Group of Companies of timesharing development, of which they are member of. We wouldn't mind the presentation so much if we weren't literally attacked and over-and-over pushed to make a financial decision like that in that very movement. If people make these kinds of decisions on a whim they will most likely regret it in the future. But that was not the hotel's worry; they just wanted a signature after a two-hour presentation. Further, when we told them that we need some time to think over the offer they became very unfriendly and, also, refused to give us the gifts that were promised to us when we signed in for the presentation a day before, like t-shirts and two bottles of rum. We were in a shock for the rest of our stay at the hotel. On top of it, it was obvious that the entire staff became very rude to us after that morning. We will never go back and we will definitely tell all over friends not do make our mistake.

By on May 2, 2010

3

freeport condo at a good price

GetawayWithFriends

Beach and pool nice. College Spring break group. We had fun. Good rooms, though our socks were black from the floor not being mopped but the room was clean besides that. Waited a long time to get extra towels. Staff at desk was very helpful with recommending restaurants, free shuttle was good. Beach was clean. We had read comments about glass etc but it was fine. We rode the discovery cruise over and back. It was good value for the price.

By on Mar 16, 2010

5

wonderful location right on the beach

Singles

I enjoyed my stay the room was vwey nice, easy access to shopping. i will go back again

By on Mar 9, 2010

5

island seas resort

GetawayWithFriends

Our stay at Island Seas was very pleasant. The resort is right on the beach (our room was across the street) and the view is beautiful from the main courtyard and pool area. Staff was friendly and helpful. The kitchen was fully equipped and we ate in almost everyday. The resort provides a free shuttle service to Port Lucaya throughout the day until about 6pm and we took a bus from there to other places on the island. They also have free wifi service around the pool area, which we used to make calls and check in back home. Overall, highly recommended if you're looking for a relaxing low-key experience.

By on Mar 6, 2010

4

good for the price

Singles

nothing peculiar really stood out...it was a nice get away

By on Feb 20, 2010

4

fantastic getaway for two

Couples

relax on the beach, perfect getaway for two with no interruptions.

By on May 31, 2009