The customer service experience was the best part of our stay. The staff is simply amazing and will go above and beyond to assist you.
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Very nice property. I didn't really care for the open smoking throughout resort especially indoors. It was more prominent in The Coral resort and of course the casino, but the property was nice. I do wish the food was more authentic and local to the Bahamas, but it seems the majority of the restaurant choices were very americanized. A lot of options for activities around the property and beautiful beaches.
Hotel was in need of major repairs Room not clean Workers not friendly
Nothing is included with a stay...no breakfast or fruit or water. Meals run a minimum of $100. Even breakfast was 60 for 2 people. The hotel revolves around a water park and several days some features were shut down. They aren’t helpful when trying to do anything off site, no discounts for area attractions or information about times. They discouraged anything but their own property, for no other reason than money, it appears. We were checked for wristbands even leaving the hotel.
What was unique was walking throughout the hotel and being able to see the different sea creatures. The kids really enjoy that and also having access to all the pools and waterpark.
Employees at this place are absolutely rude, they have the worse attitudes. There is a gratuity of 15 percent added to everything you buy. There is no 24 hour room service. Restaurants close fairly early even on the weekend. if you are hungry pass 11pm Good luck finding something to eat. Literally nothing was open. The beach was absolutely beautiful the only bad thing is that there is a bunch of people walking around bothering you trying to get you to purchase their goods. I don’t understand how this is allowed. If you are on a budget this isn’t the place for you. The casino is outdated but is nice to do at night. They have a bar located inside the casino which had a dj every night. Had to have multiple room keys exchanged as they would stop working fairly quickly. My biggest complaint would be the mistreatment by the resort staff. Do not expect for any of them to be nice to you. Expect attitude. Another thing is they had people in the resort in between the corral and beach towers being the odd number rooms of the corral tower where they were power washing till 4 am every night. When this was discussed during check out staff member wasn’t surprised when we told her as it seemed that this is a constant complaint but they do nothing about it.
Train Stratford and takeout dirty carpet. I was over charged
Too expensive. Everything is extra - except maybe air, but bill not finalized yet so that's still to be proved. Smoking smells everywhere we tried to go but could never actually locate the smokers to make them stop. Spent most of the week wandering around trying to find way to something to eat/do
The property was very clean and luxury! We love that!
Lovely property Everyone greeted you with smiles and was willing to help. Unique experience.
We were here for our baby moon. Everything was as we expected. We have read reviews are they are fairly accurate. We had bad experience on first day. Water coming out everywhere was black. I complained about it and they said water was out for sometime. I let the water run for few minutes and everything came back to normal. Restaurants can be expensive if you are eating all the meals here so rather get some groceries on your way from airport and skip one meal. Food at restaurants was AMAZING.
Very large resort. Nice to have lots of marine life to view onsite. Nice pools and slides. However, lots of walking between buildings/attractions. Resort could do better with outdoor signage to help you get around. Resort is expensive enough but then no meals are included and onsite food is very expensive. Best food was at Marina Village. McKenzies Conch salad was the best. Overall, a nice trip. But, probably not a return visit.
The staff was friendly, our room was amazing, and it was one of the best vacations we've taken!
Too expensive of a room not to even get a free water or breakfast
Versailles Gardens is a short stroll from The Coral at Atlantis, and other popular attractions like Cabbage Beach are within a mile (2 km). This 609-room, 4-star resort welcomes business and leisure travelers with 11 outdoor pools, a private beach, and a marina. It's connected to the convention center in central Paradise Island and also close to Paradise Island Golf Club and Ocean Club Golf Course.
This resort is home to 20 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is available for a fee.
All of The Coral at Atlantis's 609 rooms are recently renovated and have an array of amenities, including iPod docks, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.
The Coral at Atlantis features a private beach, a marina, and a full-service spa. Valet parking is available for USD 18 per day, and there's also an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this beach resort include 11 outdoor pools, a casino, and a free water park.
The customer service experience was the best part of our stay. The staff is simply amazing and will go above and beyond to assist you.
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Dear Valued Guest, Thank you for vacationing with us and for your feedback. Your rating will be shared with our team. We appreciate you choosing to stay at the Atlantis and hope to welcome you back to paradise again soon!
Dear Expedia Guest, Thank you for spending your vacation at The Coral. We are disappointed to hear about your overall experience. We want each guest to have an amazing experience and we will take your feedback into review. We hope to see you back in paradise soon again. - Atlantis Management Team
Dear Orbitz Guest, We are disappointed to hear about your experience as we pride ourselves on delivering an amazing vacation experience. We do hope you will give us another chance and visit us for a truer Atlantis experience in the future. Thank you. –Atlantis Management Team
Very nice property. I didn't really care for the open smoking throughout resort especially indoors. It was more prominent in The Coral resort and of course the casino, but the property was nice. I do wish the food was more authentic and local to the Bahamas, but it seems the majority of the restaurant choices were very americanized. A lot of options for activities around the property and beautiful beaches.
Dear Orbitz Guest, Thank you for staying at The Coral. Did you get a chance to dine at any of the local restaurants in the Marina Village? We have Frankie Gone Bananas offering tru tru Bahamian dishes, Pirate Republic offering local micro brew and McKenzie’s Conch Shack offering fresh conch salads! We hope to welcome you back to Atlantis again soon. - Atlantis Management Team
Hotel was in need of major repairs Room not clean Workers not friendly
Thank you for staying at The Coral. We pride ourselves on delivering an amazing vacation experience and it sounds like yours did not meet your expectations. Thank you for sharing your feedback, and we will pass along your comments to our employee training departments. - Atlantis Management Team
Nothing is included with a stay...no breakfast or fruit or water. Meals run a minimum of $100. Even breakfast was 60 for 2 people. The hotel revolves around a water park and several days some features were shut down. They aren’t helpful when trying to do anything off site, no discounts for area attractions or information about times. They discouraged anything but their own property, for no other reason than money, it appears. We were checked for wristbands even leaving the hotel.
Dear Kym, Thank you for staying at The Coral. We are disappointed to hear about your overall experience. We want all guest staying at Atlantis to have an amazing stay and will take your feedback into review. During your next stay, be sure to check out our dining plans that includes breakfast and dinner at select dining outlets. Also, be sure to look for the Daily Atlantean that shows daily dining options, activities and more! - Atlantis Management Team
Dear Orbitz Guest, Thank you for staying at The Coral and thank you for your feedback. We hope to welcome you back to paradise again soon. - Atlantis Management Team
Thank you for staying at The Coral. We appreciate your feedback and hope to see you back in Paradise again soon. - Atlantis Management Team
What was unique was walking throughout the hotel and being able to see the different sea creatures. The kids really enjoy that and also having access to all the pools and waterpark.
Hi Beatrice, Thank you for staying at The Coral. We are happy to hear that you had an amazing time at Atlantis and enjoyed all the amenities we have to offer. We appreciate your feedback and hope to see you back in Paradise again soon. - Atlantis Management Team
Dear Guest, Thank you so much for staying with us at the Atlantis and for this rating. We are happy to see that you had an amazing experience and can't wait to welcome you back to paradise again soon.