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Recent guest reviews

The property is beautiful. It could use some updating. But the staff were great and my kids loved all the water slides.

I liked the various pools. The entire property is beautiful and the staff is very friendly and helpful. I didn’t like housekeeping coming in my room late night to bring 2 cans of water. The food at the restaurants is too expensive.

1st time visitors. Seemed like there were plenty of swimming pools on the property but they were not all open. There is a definite lack of hot tub /jacuzzi options. The one that we found was full of young kids.

There is no working WiFi at the property. If you are a business person and need to work or check email it is impossible to connect or stay connected. The service is extremely slow or just does not exist. This ruined our trip. Thanks Irina

I like that not many kids around. I like how all employees were super cautious with Covid requirments. I like all beautiful trees and set up around and in hotel.

The staff was PHENOMENAL! Naomi and Uriah (SipSip), Bernard with security, everyone was friendly and wanted to make sure guests were having a pleasant adventure. The only downfall, as there is everywhere, was not all amenities are open due to staffing issues.

The cove is absolutely beautiful! The room and amenities are just spectacular. It is truly paradise!

The Cove is certainly a step up from the Royal Towers where we stayed previously. Great decor. Large, well appointed room. Bed was a little on softer side.

loved the pool

Property is very large. Signage is very poor. Our room television was broken, one sink in the bathroom had a stopper that was broken. Some restaurants were closed while others were open. Using Covid as an excuse for the water park to have activities open on select days made no sense. Very difficult to get acclimated. Some days there was an activity sheet available if we asked for it. Other days not. Didn’t seem there was enough staff on the grounds. Food was overpriced.

Wonderful Resort , Very well Staffed , Food was delicious

Let me start by saying I'm not complaining about the price or beauty of the Cove. I visit my share of countries and islands. I always try to stay at a 4 or 5 star resort for safety and quality. I'm on my 8th day of a 9 day vacation. We have interacted with 100s of staff members. I can count in one hand the number of staff members that actually went out of their way or were personable. I'm not talking about the occasional goodmorning or hi. I'm speaking of servers, pool attendants, store personnel and front desk personnel. The staff would rather speak among them selves in groups as if they were on vacation, instead of servicing their guests. When you ask them a question or try to place an order they seemed bothered. My mini bar didnt work the first day, so I said something when they were in the room. He asked me to call downstairs and ask for a small fridge in the meantime. They promptly brought it up. A few days later I check my billing and I they charged me twice $201 for a tiny 2 ft fridge. I went downstairs to them what happened and he said they would look into it. I told him they can take it back. They fixed the mini bar the following day and to remove those charges. Tha was 4 days ago and its still there and bill still the same. Bottom line if I'm spending this type of money (which is fine) I expect some sort of attention given and level of service. I will return to the Bahamas, but not Atlantis. Can get better value and service elsewhere.

Some of the staff were very friendly but a good portion of them came off cold and emotionless. The overall communication about activity start times and locations could be vastly better too. The tv in the room showed only 1 time slot for many activities when there were actually several available times throughout the day and when we called to make a reservation for kayaking with the dolphins at Dolphin Cay, the attendant on the phone gave us the start time and duration for another activity.

THE CONCIERGE WOULD NOT TAKE MONEY FOR STAMPS AND MAIL POSTCARDS HOME... more concerned with all 3 talking helping no one on way out to airport. We had no time! The cab driver when we 1st got dropped at Royal staying at cove we were told $40 to take us and luggage when it should have been done free. We were taken advantage of.

The resort was beautiful however the food was ridiculously expensive.

Paradise Beach Drive Paradise Island New Providence

Hotel highlights

  • Walking distance to Cabbage Beach
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Marina

Cabbage Beach is within a 5-minute walk of The Cove at Atlantis while other popular sites like Paradise Island Golf Club are within a few miles (5 km). This 600-room, 5-star resort welcomes business and leisure travelers with a private beach, a marina, and a full-service spa.


Dining

Enjoy a bite to eat at the resort's fine-dining restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe.


Rooms

Guests can expect free WiFi and flat-screen TVs with cable channels and DVD players. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Balconies, sitting areas, and coffee makers are also standard.


Property features

The Cove at Atlantis features a private beach, a marina, and a full-service spa. Valet parking is available for USD 18 per night, and there's also an airport shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach resort include a casino, a free water park, and a nightclub.

Room options

1 Bedroom Sapphire Suite

1 King Bed | Sleeps 2

Indigo Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Deluxe Ocean Suite - 2 Queen Beds - Guaranteed

2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Ocean Suite

1 King Bed and 1 Double Sofa Bed | 2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Guest reviews for The Cove at Atlantis

Everyone (38) Couples (8) Family (12)
5
Family

The property is beautiful. It could use some updating. But the staff were great and my kids loved all the water slides.

By on Mar 11, 2022

Review comment responded on Mar 11, 2022

Dear Gerrard, It was a pleasure to have you and your family stay with us at the Cove. We are so happy to hear that you had an amazing time and that you enjoyed our warm hospitality and great amenities. All of your feedback will be shared with our team as it also highlights opportunities for us to improve. Thank you so much for your feedback and we can't wait to welcome you back to paradise again soon!

5
Partner Couples

I liked the various pools. The entire property is beautiful and the staff is very friendly and helpful. I didn’t like housekeeping coming in my room late night to bring 2 cans of water. The food at the restaurants is too expensive.

By , from Snellville on Mar 8, 2022

Review comment responded on Mar 8, 2022

Thank you for vacationing with us at The Cove. We are happy to hear that you enjoyed your time with us. All of your feedback will be shared with our team as it gives us an opportunity to grow and improve. Thank you again and we can't wait to have you return to paradise!

4
Family

1st time visitors. Seemed like there were plenty of swimming pools on the property but they were not all open. There is a definite lack of hot tub /jacuzzi options. The one that we found was full of young kids.

By on Feb 15, 2022

Review comment responded on Feb 16, 2022

Dear DANIEL, Thanks for visiting us for the first time it was a pleasure having you. We are happy to see that you enjoyed your time with us. All of your feedback will be shared with our team as it gives us an opportunity to grow and improve. Thank you again and we hope to welcome you back to paradise soon!

1
Partner Couples

There is no working WiFi at the property. If you are a business person and need to work or check email it is impossible to connect or stay connected. The service is extremely slow or just does not exist. This ruined our trip. Thanks Irina

By on Dec 23, 2021

Review comment responded on Dec 23, 2021

Dear Irina, Thanks for contacting us via this platform. We are disappointed to hear about your less than favorable experience with Wi-Fi connectivity. We sincerely apologize for this experience and truly hope we have the honor of welcoming you back to paradise.

4
Family

I like that not many kids around. I like how all employees were super cautious with Covid requirments. I like all beautiful trees and set up around and in hotel.

By on Oct 4, 2021

Review comment responded on Oct 5, 2021

Dear Ani Manoukian, We are excited to hear that you had an amazing time at Atlantis even during these different times. Your health and well being are top priority here at Atlantis Paradise Island. Thank you for vacationing with us and we hope to welcome you back again soon.

5
Everyone

The staff was PHENOMENAL! Naomi and Uriah (SipSip), Bernard with security, everyone was friendly and wanted to make sure guests were having a pleasant adventure. The only downfall, as there is everywhere, was not all amenities are open due to staffing issues.

By on Jul 23, 2021

Review comment responded on Jul 23, 2021

Thank you for staying with us at the Atlantis. We so are happy to hear that you had an amazing stay with us. We pride ourselves in offering a uniquely Bahamian experience with warm hospitality and great amenities. Thank you for your feedback and we hope to welcome you back to paradise again soon.

4
Everyone

By on Jul 19, 2021

Review comment responded on Apr 28, 2022

We are happy to see that you had an amazing experience at Atlantis and can't wait to welcome you back again soon.

2
Partner Couples

By on Jul 7, 2021

Review comment responded on Jul 7, 2021

Dear Valued Guest, Thank you for vacationing with us and for your feedback. Your rating will be shared with our team. We appreciate you choosing to stay at the Atlantis and hope to welcome you back to paradise again soon!

5
Partner Couples

The cove is absolutely beautiful! The room and amenities are just spectacular. It is truly paradise!

By on Jun 28, 2021

Review comment responded on Jun 28, 2021

We are happy to hear that you and your family had an amazing stay at Atlantis. Our pools, slides, miles of white sandy beaches, incredible marine habitats, and variety of activities really offers something for everyone! We hope to welcome you back to paradise again soon

3
Everyone

By on Jun 25, 2021

Review comment responded on Jul 5, 2021

Dear Valued Guest, Thank you for vacationing with us and for your feedback. Your rating will be shared with our team. We appreciate you choosing to stay at the Atlantis and hope to welcome you back to paradise again soon!

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