I must say WE REALLY ENJOYED ourselves. We was VERY NERVOUS to stay here after reading the reviews but I can honestly say we travel often throughout the Caribbean and this is going to be our go to hotel. Breakfast was excellent, swim up bar was awesome, we went to Atlantis everyday from 12 to 6 and did dinner at The Fish Fry known for GREAT SEAFOOD and also at the Marina. Trust me you will be happy. If you’re looking for that nice quaint Bahamian experience you will be satisfied. We will be back!!
Property is very close to Atlantis and is a good value since you can access the Atlantis facilities included with your stay. The rooms are ok and in need of some updating. Location is great!
Access to Atlantis Resort and it’s facilities. Included breakfast at Comfort Suites a different plus
3rd time I’ve stayed here with my family so we can enjoy the Atlantis resort and experience. Rooms haven’t changed, do not expect to check in any earlier than 3pm we arrived 3.5hrs early…..room key cards get wiped any time you put them next to a phone or other credit card so be prepared to visit the front desk often and keep in mind it’s island time down there, everything is a slow pace Great budget option though
There were so many issues at this hotel. Our check in was done in "pieces", meaning we paid for everything up front, but we were not given the hotel room key, wifi pw or vouchers because the room wasn't clean by their standard checkin time 3 PM. We had to keep going back to the front desk to inquire as to when the room would be ready but other people after us were checking in no problem! We were finally issued the room key but had to go back again to inquire about the Wi-Fi pw. We forgot about the beverage vouchers and so did they. But when we tried to exercise the credit we kept getting excuses and "we will check with the manager" responses. The phone in our room didn't work upon checking in and each day we kept getting promises of the phone being repaired or switched and it never happened during the entire stay. We had to request an itemized billing because they were going to just arbitrarily charge our credit card without us verifying the expenses charged. We were supposed to have received beverage credits and they had charged us for it. I had to show proof of my email that it was supposed to be included as part of the amenities. After waiting 15 minutes someone finally came back to complete our checkout and handed us a voucher for beverage credits. We were checking out. We were leaving. No credit on our bill but a voucher to use in the restaurant, but we were leaving! Parking was a nightmare. Daily breakfast and access to Atlantis are the only pluses. Won't stay again.
Waiting for my final bill. Wasn’t aware of the extra charges and vat tax
Good customer service and friendly. I would come back again.
Property is dated but access to Atlantis is key. A lot of walking to prepare to exercise on your vacation if you plan on going to Atlantis each day. Especially if you have kids. But overall we had a great trip.
I really enjoyed my stay here. The staff is amazing, they’re very polite, friendly and super helpful. I love that you have access to the Atlantis without having to stay at the Atlantis. This place is very clean, comfortable and quiet so if you want to relax there isn’t any loud noises that could disturb your peace. I will definitely go back to the Bahamas and stay at comfort suits again.
The resort was super nice and comvienent being right across from the Atlantis! Having the use of Atlantis facilities was a big savings by staying at the comfort suites! Only thing I didn’t care for was the free breakfast (eggs were runny most days) but the hotel and staff were amazing! As were the drinks 😍 we will go back for sure!
Close to all locations that I needed and the amenities offered was great. Will definitely stay again. I
Our stay was great. The front desk assistance to the restaurant staff - very friendly and eager to please - even with covid restrictions in place - we had an enjoyable trip - safe. We especially loved the special of going to the Atlantis everyday - that was so nice. We will most definitely go back next year and I can't wait to see my new friends.
I like the Amenities and the friendliness of some of the staffs. I think the Property condition could have been a little more inviting, I didn't feel the cleanness of the room I was staying in. the service was ok, the breakfast was not the best, I only had breakfast once, i didn't go back because I didn't enjoy it.
Comfort Suites Paradise Island places you within a 10-minute stroll of popular attractions such as Versailles Gardens and Cabbage Beach. This 223-room, 4-star hotel has an outdoor pool along with free in-room WiFi and free self parking.
Free full breakfast is served each morning from 7 AM to 10 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Sitting areas, refrigerators, and minibars are also standard.
Guests of Comfort Suites Paradise Island enjoy an outdoor pool, free WiFi in public areas, and a conference center. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a 24-hour business center, free newspapers, and a terrace.
I must say WE REALLY ENJOYED ourselves. We was VERY NERVOUS to stay here after reading the reviews but I can honestly say we travel often throughout the Caribbean and this is going to be our go to hotel. Breakfast was excellent, swim up bar was awesome, we went to Atlantis everyday from 12 to 6 and did dinner at The Fish Fry known for GREAT SEAFOOD and also at the Marina. Trust me you will be happy. If you’re looking for that nice quaint Bahamian experience you will be satisfied. We will be back!!
Property is very close to Atlantis and is a good value since you can access the Atlantis facilities included with your stay. The rooms are ok and in need of some updating. Location is great!
Dear Bonnie, Thank you for your positive feedback regarding your recent stay with us. Your feedback is important to us to assist with improvement in ensuring the quality of service is offered while here. We hope to you would visit again soonRegards,
Access to Atlantis Resort and it’s facilities. Included breakfast at Comfort Suites a different plus
Hello, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon
3rd time I’ve stayed here with my family so we can enjoy the Atlantis resort and experience. Rooms haven’t changed, do not expect to check in any earlier than 3pm we arrived 3.5hrs early…..room key cards get wiped any time you put them next to a phone or other credit card so be prepared to visit the front desk often and keep in mind it’s island time down there, everything is a slow pace Great budget option though
Hello, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon
Hello, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon
There were so many issues at this hotel. Our check in was done in "pieces", meaning we paid for everything up front, but we were not given the hotel room key, wifi pw or vouchers because the room wasn't clean by their standard checkin time 3 PM. We had to keep going back to the front desk to inquire as to when the room would be ready but other people after us were checking in no problem! We were finally issued the room key but had to go back again to inquire about the Wi-Fi pw. We forgot about the beverage vouchers and so did they. But when we tried to exercise the credit we kept getting excuses and "we will check with the manager" responses. The phone in our room didn't work upon checking in and each day we kept getting promises of the phone being repaired or switched and it never happened during the entire stay. We had to request an itemized billing because they were going to just arbitrarily charge our credit card without us verifying the expenses charged. We were supposed to have received beverage credits and they had charged us for it. I had to show proof of my email that it was supposed to be included as part of the amenities. After waiting 15 minutes someone finally came back to complete our checkout and handed us a voucher for beverage credits. We were checking out. We were leaving. No credit on our bill but a voucher to use in the restaurant, but we were leaving! Parking was a nightmare. Daily breakfast and access to Atlantis are the only pluses. Won't stay again.
Waiting for my final bill. Wasn’t aware of the extra charges and vat tax
Good Morning David, You would have to contact expedia for a copy of your bill.
Good customer service and friendly. I would come back again.
Good Day, Thanks for staying with us. We appreciate your feedback! Warm Regards,
Hello, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon