Location and amenities. Atlantis tickets and free breakfast.
I booked a room here to get the Atlantis voucher to get into Atlantis and enjoy Atlantis at a discounted price. I never even saw the room or stay the night. We got off the cruise ship and took a taxi to the hotel send free checked in to get our vouchers then took them to Atlantis and got are wristbands for the day. The woman at the front desk was very helpful.
Courteous staff would be great Common courtesy goes a long way to make a vacation better
Great price and location to access Atlantis much more affordable, and with the sofa bed there were three beds in the room so great for a family. Breakfast included, although simple, was a plus. The room itself smelled musty first thing we did every time we Carmen in was open the sliding door to air it out. Slept with it open every night for fresh air. Beds are also not the greatest, you feel the springs.
First off I would like to say that I stayed here 2 years ago and didn't have any issues. But this time … We noticed right away that the sink leaked and the faucet nozzle screen was broken and sprayed water everywhere. Next, the toilet wouldn't flush because there was no water for the tank and no shower water. They fixed all that then we went out for the afternoon and came back and there was water everywhere. It looked like a pipe broke from the above room and the walls were bubbled out and our clothes were all wet. We got a new room and again the toilet wouldn't flush and the water that came out of the sink was yellow and gritty. Also, the door looked like it had been kicked in since the lock was loose and broken. I assume the lack of maintenance is due to fewer patrons and money because of the hurricanes everyone thought this was closed. I may stay there again because it is so cheap and the staff was extremely friendly and the breakfast was included.
It was great! We had a great time. Everyone was very nice and helpful!
The staff wasn’t friendly and no amenities. The room was hot and the ceiling fan made rattling noises. There was no decent selection for breakfast. I wouldn't recommend this hotel to anymore.
Was clean enough, but definitely needed some updating. Loooooong walk to the beach at Atlantis. I would stay at Atlantis if I were to do it again.
Everything was Very nice. However, as little as this is, their toiletries were awful. No scent, no lather. Didn’t give you that clean, just out of the shower feeling. Small, but very important.
I’ve stayed here before but this is the last time. I think they’ve jumped the shark. I am not high maintenance- however this time our room smelled like mold. They did switch us fairly promptly but hardly an apology was offered. We saw a worker at breakfast pick up food off the floor and put it back on a tray. I’m not saying I will never stay here again- it does allow us access to the Atlantis- however I will think long and hard before I do so. Also, my wife is not much of a complainer, but she was a little disappointed in the trip (and me).
Perfect all activeties to atlantis included.all fees included when booked on orbitz
The room were spacious & clean. Breakfast was delicious and fresh. The drink were Great & Jamal (bartender) kept it fun & the music flowing at the bar.
Liked: location, staff, bed comfort, breakfast. Disliked: slight smell in room, ac leaked after rain.
ok its clean. only a restaurant but worth to try but property itself its ok if you are looking for relaxing.
This place was great! Clean rooms, very friendly and helpful staff and a really nice pool/bar area. It's also a great way to have wristband access to all the Atlantis facilities without being stuck in the middle of all the crowds and chaos of Atlantis the whole time.
A great place to stay to visit Atlantis for much cheaper. It's a short walk, but Atlantis is so huge that wherever you stay is a walk. The free breakfast and wifi were great. The staff and service were also great. Our toilet wasn't working, but someone came to fix it within 10 min or so. The bathroom smelled a little like mildew, but that's the only bad thing I would say. Happy hour from 9-10 was perfect for us, and the bartenders were super nice and fun (Jamal in particular). I would definitely stay here again!
It was well maintained around the grounds, but there was one very large coackroach in the room that nearly gave my girlfriend a heart attack.
Comfort Suites Paradise Island places you within a 10-minute stroll of popular attractions such as Versailles Gardens and Cabbage Beach. This 223-room, 4-star hotel has an outdoor pool along with free in-room WiFi and a 24-hour business center.
Free buffet breakfast is served each morning from 7 AM to 10 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.
The 223 accommodations feature sitting areas. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include refrigerators, minibars, and coffee makers.
Guests of Comfort Suites Paradise Island enjoy an outdoor pool, free WiFi in public areas, and a conference center. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, free newspapers, and a terrace.
Location and amenities. Atlantis tickets and free breakfast.
I booked a room here to get the Atlantis voucher to get into Atlantis and enjoy Atlantis at a discounted price. I never even saw the room or stay the night. We got off the cruise ship and took a taxi to the hotel send free checked in to get our vouchers then took them to Atlantis and got are wristbands for the day. The woman at the front desk was very helpful.
Courteous staff would be great Common courtesy goes a long way to make a vacation better
Thanks for staying with us. We appreciate your feedback!
Great price and location to access Atlantis much more affordable, and with the sofa bed there were three beds in the room so great for a family. Breakfast included, although simple, was a plus. The room itself smelled musty first thing we did every time we Carmen in was open the sliding door to air it out. Slept with it open every night for fresh air. Beds are also not the greatest, you feel the springs.
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
First off I would like to say that I stayed here 2 years ago and didn't have any issues. But this time … We noticed right away that the sink leaked and the faucet nozzle screen was broken and sprayed water everywhere. Next, the toilet wouldn't flush because there was no water for the tank and no shower water. They fixed all that then we went out for the afternoon and came back and there was water everywhere. It looked like a pipe broke from the above room and the walls were bubbled out and our clothes were all wet. We got a new room and again the toilet wouldn't flush and the water that came out of the sink was yellow and gritty. Also, the door looked like it had been kicked in since the lock was loose and broken. I assume the lack of maintenance is due to fewer patrons and money because of the hurricanes everyone thought this was closed. I may stay there again because it is so cheap and the staff was extremely friendly and the breakfast was included.
Dear Guest, Thank you for writing a review on your recent stay at our hotel. We apologize that your experience was not a favorable one. As you have stayed with us before, you know that what you experienced is not typical of our level of service we strive to provide our guests. We were under the impression that we had resolved this issue to your satisfaction while you were here with us. If that is not the case, please contact us at info@comfortsuitespi.com. Once again, thank you for taking the time to complete a review and I look forward to hearing from you soon. Sincerely, Alexandria Roache Executive Assistant
It was great! We had a great time. Everyone was very nice and helpful!
Good Morning thank you for staying with us, we do appreciate your feedback.
The staff wasn’t friendly and no amenities. The room was hot and the ceiling fan made rattling noises. There was no decent selection for breakfast. I wouldn't recommend this hotel to anymore.
Thank you for staying with us. We appreciate your feedback and will share with the team your concerns.
Thank you for staying with us, we appreciate your feedback.
Was clean enough, but definitely needed some updating. Loooooong walk to the beach at Atlantis. I would stay at Atlantis if I were to do it again.
Thank you for staying with us. We appreciate your feedback.
Everything was Very nice. However, as little as this is, their toiletries were awful. No scent, no lather. Didn’t give you that clean, just out of the shower feeling. Small, but very important.
Thanks for staying with us. We appreciate your feedback!
Good Morning, Thank you very much for staying with us, we thank you for your feedback, we will share with the team.