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Recent guest reviews

Great for children safe and entertainment for all ages

Liked the full kitchen in the reef

We had an AMAZING vacations at the Reef! The beach, the pool is beautiful! In general The Atlantis hotel is an EXPERIENCE! We will come back!

The property is beautiful and well maintained. The staff was friendly and helpful. Access to the beach, pools, water park, and shuttle service between buildings was nice & convenient. Food prices are high. An all inclusive meal option would be nice.

I liked electric teapot in the room in addition to the coffee maker.

Apparently the last week of summer is already “off season” as they had already Shut down half of the water park and had few options for dining

My family and I came to visit 3 years ago and the grounds and beaches were beautiful and well maintained. This year July 2021 the was trash all over the place on the grounds and the beach and more importantly I must have counted over 100 disposable mask on the property grounds, in the pools, and on the beach. Absolutely unacceptable!! But I guess that’s what happens when you require people to wear masks that have already been vaccinated and/ or have tested negative for Covid before the trip and after the trip.

Staff was super polite and helpful. Wish the slides were completely open but understand the need to make adjustments during covid and distrancing. Plan dinner ahead of time.

Visited for 8 days and wanted to check out ASAP - it was BAD. 1) Not enough seats by the pool! If it's sunny, expect to wait 45 minutes to rush for someone's seat who left the pool before being able to sit down. Guests basically had to fight each other for spots. Eventually, we just bought an inflatable raft so we didn't have to sit on the hard pool concrete so much. Asked multiple staff multiple times to assist with chairs but they never came back. Saw moms with their young children sitting on the hard pool deck concrete waiting. 2) Showers were as cold as the pools. (complained 3x - nothing fixed) 3) Toilet randomly would wake us with a bunch of noise through the night. (complained 3x - nothing done) 4) They had a few servers walking around the pool/beach but were never available when we wanted something. 5) Outdoor food lines were ~30-40 minutes. 6) Outdoor food was same quality as a local pool stand: horrible. Unless it's a candy bar, it's frozen, tasteless, and way overpriced. My wife couldn't finish most of the food we tried. Nachos were her lunch and she actually lost weight on the trip. 7) Restaurant food was only a fraction better. Pastries tasted thawed. Meat seemed to be frozen and warmed on order. Gave up after spending $90 for calories because flavour is not included - except the fruit - the fruit was delicious! 8) Front desk says shuttle is every 5 - 7min but reality was 12 - 20min except the last 2 days we were there.

I really enjoyed my stay at the Reef. I was nervous traveling during the pandemic but I felt completely save from check in to check out. The accommodations were clean, crisp, and beautiful. The beach food options were delicious. Thank you Reef for an awesome experience!

The reef had the best beach! We did have a few windy days but this beach was kind of like procected from the windy rough water. Also it was always clean the staff was wonderful and extemely helpful. The one down fall was the the Bell desk at The Reef was not staffed so we would have to walk over to the Cove For some further assistance

I didn’t like that the pool closed too early and I didn’t like that guests from other parts of the resort who paid less for their accommodations for to use the Reef facilities

Awesome place, so much to do! Would come back!!!!!!

Everything is right here, we never left the resort!

Best vacation ever, staff and resort exceed my expectations

Excellent service everyday! Water park was fun as well. Food was a little pricey but worth the price. Planning a trip for next year too

Paradise Beach Drive Paradise Island New Providence

Hotel highlights

  • Close to Cabbage Beach
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Marina

Cabbage Beach is within a mile (2 km) of The Reef at Atlantis, and other popular attractions like Paradise Island Golf Club are within a few miles (5 km). This 497-room, 4.5-star resort has a private beach, a marina, and a full-service spa.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is available for a fee.


Rooms

Smart TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bathrobes. Kitchens, balconies or patios, and refrigerators are also standard.


Property features

The Reef at Atlantis features a private beach, a marina, and a full-service spa. Valet parking is available for USD 18 per day, and there's also an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach resort include a casino, a free water park, and a nightclub.

Room options

Studio Ocean

1 King Bed and 1 Queen Sofa Bed | 2 Queen Beds | Sleeps 4

One Bedroom Terrace

1 King Bed and 1 Queen Sofa Bed | Sleeps 4

One Bedroom Harbor

1 King Bed and 1 Queen Sofa Bed | Sleeps 4

Two Bedroom Topaz Suite

2 King Beds and 2 Queen Beds | Sleeps 8

Guest reviews for The Reef at Atlantis

Everyone (34) Couples (5) Family (23)
5
Family with small children

Great for children safe and entertainment for all ages

By on Jun 1, 2022

Review comment responded on Jun 10, 2022

Dear Dale, Thank you so much for staying with us at the Reef and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

5
Family

Liked the full kitchen in the reef

By on May 25, 2022

Review comment responded on Jun 11, 2022

Dear Reynaldo, Thank you so much for staying with us at the Reef Atlantis and for this great rating. We are happy to see that you had an amazing experience and can't wait to welcome you back to paradise again soon.

5
Family

We had an AMAZING vacations at the Reef! The beach, the pool is beautiful! In general The Atlantis hotel is an EXPERIENCE! We will come back!

By on May 21, 2022

Review comment responded on Jun 11, 2022

Dear Maya, Thank you so much for staying with us at Reef and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

5
Family Friends

The property is beautiful and well maintained. The staff was friendly and helpful. Access to the beach, pools, water park, and shuttle service between buildings was nice & convenient. Food prices are high. An all inclusive meal option would be nice.

By on Mar 14, 2022

Review comment responded on Mar 14, 2022

Thank you for vacationing with us at The Reef. We are happy to hear that you enjoyed your time with us. All of your feedback will be shared with our team as it gives us an opportunity to grow and improve. Thank you again and we can't wait to have you return to paradise!

5
Family Friends

I liked electric teapot in the room in addition to the coffee maker.

By on Oct 16, 2021

Review comment responded on Oct 17, 2021

Dear Leonid: Thanks for staying with us at the Reef and your feedback. We are happy to see you enjoyed our authentic warm Bahamian hospitability and resort amenities. The Atlantis team hope to have the honor of welcoming you back to paradise.

2
Family

Apparently the last week of summer is already “off season” as they had already Shut down half of the water park and had few options for dining

By on Oct 3, 2021

Review comment responded on Oct 4, 2021

Thank you for staying with us at the Reef. We are disappointed to hear about your experience. We pride ourselves on delivering an amazing vacation experience in all areas and will take your feedback into review. We truly hope that we will have the honor to welcome you back to paradise again soon

4
Everyone

By on Sep 7, 2021

Review comment responded on Apr 22, 2022

We are happy to see that you had an amazing experience at Atlantis and can't wait to welcome you back again soon.

2
Family with small children

My family and I came to visit 3 years ago and the grounds and beaches were beautiful and well maintained. This year July 2021 the was trash all over the place on the grounds and the beach and more importantly I must have counted over 100 disposable mask on the property grounds, in the pools, and on the beach. Absolutely unacceptable!! But I guess that’s what happens when you require people to wear masks that have already been vaccinated and/ or have tested negative for Covid before the trip and after the trip.

By on Jul 31, 2021

Review comment responded on Jul 31, 2021

Dear Valued Guest, It was a pleasure to have you stay with us again at the Atlantis. Thank you so much for continuously vacationing with us and for this review. . We are disappointed to hear about your experience. Your feedback will be shared with our management team as it gives us the opportunity to grow and improve. We sincerely apologize for this experience and truly hope that we will have the honor of welcoming you back to paradise again

5
Family

Staff was super polite and helpful. Wish the slides were completely open but understand the need to make adjustments during covid and distrancing. Plan dinner ahead of time.

By on Jul 17, 2021

Review comment responded on Jul 18, 2021

Thank you for staying with us at the Atlantis. We are happy to see that you had a five star experience and can't wait to welcome you back to paradise soon.

1
Partner Couples

Visited for 8 days and wanted to check out ASAP - it was BAD. 1) Not enough seats by the pool! If it's sunny, expect to wait 45 minutes to rush for someone's seat who left the pool before being able to sit down. Guests basically had to fight each other for spots. Eventually, we just bought an inflatable raft so we didn't have to sit on the hard pool concrete so much. Asked multiple staff multiple times to assist with chairs but they never came back. Saw moms with their young children sitting on the hard pool deck concrete waiting. 2) Showers were as cold as the pools. (complained 3x - nothing fixed) 3) Toilet randomly would wake us with a bunch of noise through the night. (complained 3x - nothing done) 4) They had a few servers walking around the pool/beach but were never available when we wanted something. 5) Outdoor food lines were ~30-40 minutes. 6) Outdoor food was same quality as a local pool stand: horrible. Unless it's a candy bar, it's frozen, tasteless, and way overpriced. My wife couldn't finish most of the food we tried. Nachos were her lunch and she actually lost weight on the trip. 7) Restaurant food was only a fraction better. Pastries tasted thawed. Meat seemed to be frozen and warmed on order. Gave up after spending $90 for calories because flavour is not included - except the fruit - the fruit was delicious! 8) Front desk says shuttle is every 5 - 7min but reality was 12 - 20min except the last 2 days we were there.

By on Jul 4, 2021

Review comment responded on Jul 5, 2021

Dear Valued Guest, Thank you for staying with us at the Reef. We are disappointed to hear about your experience. Your feedback will be shared with our management team as it gives us the opportunity to grow and improve. We sincerely apologize for this experience and truly hope that we will have the honor of welcoming you back to paradise again.

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