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The Royal at Atlantis

4.0 star property

Choose dates to view prices

Photo gallery for The Royal at Atlantis

Water park
Property video
Exterior
20 restaurants; breakfast, lunch, and dinner served
Exercise/lap pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Paradise Beach Drive, Paradise Island, New Providence
  • Place, Aquaventure
    ‪3 min walk‬
  • Place, Paradise Lagoon Beach South
    ‪6 min walk‬
  • Place, Atlantis Casino
    ‪7 min walk‬
  • Airport, Nassau (NAS-Lynden Pindling Intl.)
    ‪26 min drive‬

Room options

View all photos for One Bedroom Regal Suite

In-room safe, desk, blackout drapes, iron/ironing board

One Bedroom Regal Suite

9.0 out of 10
Wonderful
(4 reviews)
  • Partial ocean view
  • 957 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for 2 Bedroom Regal Suite

View from room

2 Bedroom Regal Suite

9.4 out of 10
Exceptional
(18 reviews)
  • Partial ocean view
  • 1692 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Harbor View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Harbor View

9.2 out of 10
Wonderful
(42 reviews)
  • Harbor view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Double Queen Water View

View from room

Double Queen Water View

8.8 out of 10
Excellent
(93 reviews)
  • Water view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for King Water View

King Water View | In-room safe, desk, blackout drapes, iron/ironing board

King Water View

8.6 out of 10
Excellent
(31 reviews)
  • Water view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Imperial King Harbour View

In-room safe, desk, blackout drapes, iron/ironing board

Imperial King Harbour View

9.0 out of 10
Wonderful
(12 reviews)
  • Harbor view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Imperial Double Queen Harbour View

In-room safe, desk, blackout drapes, iron/ironing board

Imperial Double Queen Harbour View

8.6 out of 10
Excellent
(11 reviews)
  • Harbor view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Imperial King Water View

In-room safe, desk, blackout drapes, iron/ironing board

Imperial King Water View

9.0 out of 10
Wonderful
(10 reviews)
  • Water view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Imperial Double Queen Water View

View from room

Imperial Double Queen Water View

8.0 out of 10
Very good
(5 reviews)
  • Water view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for King Terrace View

In-room safe, desk, blackout drapes, iron/ironing board

King Terrace View

8.2 out of 10
Very good
(28 reviews)
  • Garden view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Double Queen Terrace View

In-room safe, desk, blackout drapes, iron/ironing board

Double Queen Terrace View

8.6 out of 10
Excellent
(65 reviews)
  • Garden view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Imperial 1 Bedroom Regal Suite

In-room safe, desk, blackout drapes, iron/ironing board

Imperial 1 Bedroom Regal Suite

  • Water view
  • 957 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Imperial 2 Bedroom Regal Suite

View from room

Imperial 2 Bedroom Regal Suite

  • Water view
  • 1692 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Grand Suite, 1 Bedroom

View from room

Grand Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • 1305 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Grand Suite, 2 Bedrooms

32-inch flat-screen TV with cable channels, TV, pay movies

Grand Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • 1921 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Harbor View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Harbor View

8.0 out of 10
Very good
(46 reviews)
  • Harbor view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Club Room, 2 Queen Beds (Imperial, Water View)

Club Room, 2 Queen Beds (Imperial, Water View) | In-room safe, desk, blackout drapes, iron/ironing board

Club Room, 2 Queen Beds (Imperial, Water View)

  • Water view
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed (Imperial, Water View)

Club Room, 1 King Bed (Imperial, Water View) | In-room safe, desk, blackout drapes, iron/ironing board

Club Room, 1 King Bed (Imperial, Water View)

  • Water view
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 2 Queen Beds, Harbor View (Imperial)

Club Room, 2 Queen Beds, Harbor View (Imperial) | In-room safe, desk, blackout drapes, iron/ironing board

Club Room, 2 Queen Beds, Harbor View (Imperial)

  • Harbor view
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed, Harbor View (Imperial)

Club Room, 1 King Bed, Harbor View (Imperial) | In-room safe, desk, blackout drapes, iron/ironing board

Club Room, 1 King Bed, Harbor View (Imperial)

9.0 out of 10
Wonderful
(2 reviews)
  • Harbor view
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Paradise Island

Located within a 5-minute walk of Aquaventure, The Royal at Atlantis is within a 15-minute stroll of Paradise Lagoon Beach South. This 1201-room, 4-star resort welcomes business and leisure travelers with 14 outdoor pools, a private beach, and a golf course.
View more Resorts in Paradise IslandOpens in a new window

What's nearby

  • Aquaventure - 3 min walk - 0.2 miles
  • Paradise Lagoon Beach North - 6 min walk - 0.3 miles
  • Paradise Lagoon Beach South - 6 min walk - 0.4 miles
  • Cabbage Beach - 7 min walk - 0.4 miles
  • Atlantis Casino - 7 min walk - 0.4 miles

Getting around

  • Lynden Pindling Intl. Airport (NAS) - 31 min drive

Restaurants

  • ‪Nobu - ‬9 min walk
  • ‪Marina Pizzeria - ‬17 min walk
  • ‪Shake Shack - ‬7 min walk
  • ‪Poseidon's Table - ‬8 min walk
  • ‪Starbucks - ‬11 min walk

About this property

The Royal at Atlantis

The Royal at Atlantis features a private beach, a golf course, and a marina. Valet parking is USD 21 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for USD 35 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach resort include a full-service spa, 14 outdoor pools, and a casino.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, free local calls, and safes are other standard amenities.
Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 14 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Mandara Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

Water park
The Coral at Atlantis
Paradise Island
  • On private beach
  • Pool
  • Hot tub
  • Spa
8.6 out of 10, Excellent, 1,908 reviews
The Coral at Atlantis

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (USD 21 per day)

Food and drink

  • Buffet breakfast available for a fee: USD 35 to 40 per person
  • 19 bars/lounges
  • 20 restaurants
  • 3 coffee shops/cafes
  • 4 poolside bars
  • 6 beach bars
  • Snack bar/deli

Restaurants on site

  • Nobu
  • Paranza by Michael White
  • Plato's
  • Poseidon's Table
  • Shake Shack

Things to do

  • 14 outdoor pools
  • 18-hole golf course
  • 2 outdoor pickleball courts
  • 6 outdoor tennis courts
  • 700 slot machines
  • 85 gaming tables
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Casino
  • Children's club
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free water park
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Lazy river
  • Library
  • Mini golf
  • Nightclub
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 14 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 42 meeting rooms
  • Business center
  • Conference center (200,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Marina
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - June 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150.00 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 35.00 to 40.00 per person
  • Airport shuttle fee: USD 35 per person (roundtrip)
  • Airport shuttle fee per child: USD 18 (roundtrip), (up to 11 years old)
  • Valet parking fee: USD 21 per day
  • Facilities fee: USD 15 per person, per day and includes use of: sauna; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.

Property is also known as

Atlantis Royal

Royal Atlantis Autograph Collection Resort Paradise Island

Atlantis Royal Towers Hotel

Atlantis Royal Towers Hotel Paradise Island

Atlantis Royal Towers Paradise Island

Atlantis Towers

Royal Atlantis

Royal Towers

Royal Towers Atlantis

Towers Atlantis

Atlantis Royal Towers Autograph Collection Hotel Paradise Island

Atlantis Royal Towers Autograph Collection Hotel

Atlantis Royal Towers Autograph Collection Paradise Island

Royal Atlantis Autograph Collection Resort

Royal Atlantis Autograph Collection Paradise Island

Royal Atlantis Autograph Collection

Atlantis Royal Towers Autograph Collection

The Royal at Atlantis Autograph Collection

Atlantis Royal Towers

Royal Atlantis Resort Paradise Island

Royal Atlantis Paradise Island

Royal Atlantis

Resort The Royal at Atlantis Paradise Island

Paradise Island The Royal at Atlantis Resort

The Royal at Atlantis Paradise Island

Atlantis Royal Towers Autograph Collection

The Royal at Atlantis Autograph Collection

Royal Atlantis Resort

Resort The Royal at Atlantis

Atlantis Royal Towers

Royal Atlantis Paradise Island

Frequently asked questions

Is a free cancellation option available at The Royal at Atlantis?

The Royal at Atlantis offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see close to The Royal at Atlantis?

This resort is located in Paradise Island, just steps from Aquaventure and Atlantis Casino, and within a short walk of Paradise Lagoon Beach South. You'll also find Cabbage Beach and Paradise Lagoon Beach North less than a mile away.

Will I be able to park at The Royal at Atlantis?

Yes, valet parking is offered for USD 21 per day.

Is there a spa available at The Royal at Atlantis?

Mandara Spa is the resort's spa and services include beach massages, Swedish massages, reflexology, and body wraps.

Does The Royal at Atlantis feature a casino at the property?

Yes, The Royal at Atlantis has a casino and it includes 85 gaming tables, 700 slot machines, and a VIP room.

Is there an indoor pool at The Royal at Atlantis?

No, this resort doesn't have an indoor pool; however, there are 14 outdoor pools and a hot tub. Guests have pool access between 9:00 AM and 6:00 PM.

Is The Royal at Atlantis a good place to stay for couples?

There are plenty of amenities for couples at this resort, including a private beach, 6 beach bars, and a garden-view restaurant.

Are there hot tubs at The Royal at Atlantis?

No, but this resort does have a sauna.

Does The Royal at Atlantis have a restaurant with a breakfast menu?

Yes, The Royal at Atlantis has 20 restaurants, and serves buffet breakfast for a surcharge.

Does The Royal at Atlantis allow pets to stay for free?

No, pets aren't allowed at The Royal at Atlantis.

Are there connecting rooms at The Royal at Atlantis?

No, there aren't connecting guestrooms at this resort.

How far is the airport from The Royal at Atlantis?

The closest major airport to The Royal at Atlantis is Lynden Pindling Intl. Airport (NAS), which is 12.3 mi away (31 minutes by car).

Can I book a room with a balcony at The Royal at Atlantis?

Yes, some guestrooms at this resort offer a terrace where guests can enjoy ocean and garden views.

Does The Royal at Atlantis offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at The Royal at Atlantis.

The Royal at Atlantis Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1737 out of 2793 reviews
Rating 8 - Good. 531 out of 2793 reviews
Rating 6 - Okay. 278 out of 2793 reviews
Rating 4 - Poor. 134 out of 2793 reviews
Rating 2 - Terrible. 113 out of 2793 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Mark

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Avoid. Staff were haggard, often rude, and appeared to resent having to deal with guests. Service in bars and restaurants costing $$$ on par with servixe in fast food chains elsewhere. Food mediocre but plentiful. Rooms were clean but amenities like TV and telephones worked intermittently. Often no hot water. Room very noisy due to ongoing construction. Grounds well-maintained. Very poor value for money. I cannot recommend this property to anyone with even above average taste.
Stayed 5 nights in May 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2026

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2026

10/10 Excellent

Blerim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 7 nights in Mar 2026

8/10 Good

Devanand

Liked: Cleanliness, amenities, property conditions & facilities
Amenities are good , however we had problem with elevator not working and long line up at check out
Stayed 3 nights in Feb 2026

10/10 Excellent

Lazaro

Stayed 4 nights in Feb 2026

10/10 Excellent

Sandra Louise

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Amenities and lots to do on property. Staff very friendly and helpful. Enjoyed our stay!
Stayed 3 nights in Feb 2026

10/10 Excellent

Alton

Stayed 2 nights in Feb 2026

10/10 Excellent

Paul

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean abd friendly
Stayed 2 nights in Feb 2026

8/10 Good

Amber

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was always very courteous and helpful and the resort is beautiful
Stayed 5 nights in Feb 2026

6/10 Okay

Levi

Stayed 3 nights in Jan 2026

8/10 Good

Krystian

Traveled with family and small children
Liked: Cleanliness, amenities
Resort is very nice, service not so good
Stayed 5 nights in Jan 2026

10/10 Excellent

William

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best resort for family and outstanding accommodations!
Stayed 5 nights in Feb 2026

6/10 Okay

JARRETT

Traveled with family and small children
Liked: Cleanliness, amenities
I wish someone from Atlantis had advised us before our stay that extensive construction was planned for the outside face of our rooms balcony. For days, crews on a huge scissor lift were 4-5 stories in the air against the balcony of our room jackhammering pieces of the exterior panels on the building to make repairs. If you spend all day in the water park then it’s no big deal but one of our kids was sick so we spend days listening to that nonsense while he was trying to sleep and recover. Front desk had no interest in reassigning a different room or providing any sort of credit for the noise.
Stayed 6 nights in Feb 2026

10/10 Excellent

Joseph

Nice
Stayed 6 nights in Feb 2026

8/10 Good

Marie Victoria

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great water park and beaches.
Stayed 5 nights in Feb 2026

6/10 Okay

Laura

Stayed 6 nights in Feb 2026

6/10 Okay

Randy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room size was good. The shower water was cold & the faucet leaked. The bathroom sink was clogged. The Keurig brews coffee grounds into the cups. The sliding door did not close all the way. An expensive trip for all of those issues in one room.
Stayed 6 nights in Jan 2026

10/10 Excellent

matthew

Stayed 6 nights in Feb 2026

2/10 Terrible

Sana Tareem

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I booked my stay via Expedia, the flights tickets were assigned in group 8-9 both ways. The worst part was we didn't have check in bags but by the time they call out group 8, we were forced to check in ours carry ons. Now about the hotel... we were on the 16th floor of the west tower. The hotel is OLD, constructions going around everywhere. Some of the most iconic rides were closed for our whole stay. We ordered in room dining at 7pm and it came at 10 with absolutely no salt in food & they didn't even give us salt & pepper on side. The coffee machine didn't work in the room for the whole stay. The bathrooms doors were broken and couldn't be locked. They refused to provide extra pillows on our first night. The TV didn't work for the whole stay. There was a bathroom leak nextdoor and it took them 14hrs to check, by that time our room's carpet was completely drenched. The customer service sucks & honestly they don't care. This was my 1st & last time visiting the so called "Royal Atlantis"
Stayed 3 nights in Feb 2026

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
I Staff was fantastic!! Helpful friendly . A special thanks tou Darrell! Pool’s beautiful, beach was gorgeous but hard to find a chair . Room was clean . Food varied and excellent quality
Stayed 4 nights in Feb 2026

10/10 Excellent

eric, boca raton

Stayed 2 nights in Feb 2026

6/10 Okay

Mary

We have stayed at Atlantis for 6 years in a row. We have always lived it there. However, this year there were a lot of issues. The ice machine/water on our floor was under renovation, but the one by the pool was also not working. The tv also had issues the whole time, which only really mattered at night, when everyone just wanted to take it easy for a hour before bed. . It kept glitching. The staff which has always been friendly, wasn’t. I’m not sure
Stayed 5 nights in Feb 2026

8/10 Good

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Wonderful birthday surprise!!
Stayed 5 nights in Feb 2026

10/10 Excellent

Nicole

Traveled with family and small children
Liked: Cleanliness, amenities
Upon checking in we were upgraded to the Michael Jackson Suite and couldn’t believe it! Kids loved all of the water slides and we loved eating at Shake Shack and Cocodrillo.
Stayed 4 nights in Feb 2026

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