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Recent guest reviews

The staff were very friendly and while everything was expensive, it was a good place to gather the family.

We come to this resort a few times a year. We love this place. The last few times we have been here the toilets (all over the resort) half the time flush or work properly. The pool towels also could be thrown away or bleached. They were very dingy looking and stained. Other than that, the resort is beautiful and clean and a wonderful experience each time we go.

The staff at this hotel was absolutely terrible. I was yelled at multiple times by the buffet staff for asking how much longer it would take for my table to be ready, by the beach staff for being in the ocean and not being able to sign my check at that exact second and the housekeeping because they didnt want to give me or my room any towels. Guest Services Manager was the only saving grace here. The staff was horrendous, she profusely apologized. If it wasn't for her, I wouldve disputed the whole charge as this was an overall extremely disappointing stay.

Extremely expensive! There are fees for everything & the food options were mediocre. But it was very clean and beautiful.

Very Pricey, They Over Charge

AMAZING!!!

The property and staff were great. The issue was the water pipes. Every morning starting around 5:45am the pipes in the wall behind our shower head would bang constantly. We called and complained every day and they would send the maintenance team up to look at it. They never fixed it, next offered to switch our room, and it ruined the trip for us.

Awesome with kids too

Loved it

Amazing amazing hotel- restaurants are readily available within walking distance inside of the hotel. There’s lots to offer - water park casino golfing and more

A beautiful property that’s a mix of Vegas meets Disney meets the Bahamas. Staff was lovely and attentive, waterpark was super accessible and clean, and the beach crystal clear. Highly recommend, however, come prepared to spend premium on food and drink. It’s worth it.

is very pretty

We travel to Baha Mar at lest 3-5 times a year. Every time we have the best experience. We love the casino and all the different dining options. The food on this resort is incredible. We also really enjoy the pool food which at most resorts you cannot say that. We enjoyed the private pool in Baha Bay. This is the first time the service has been terrible. Food was delicious and drinks were great. A manager told us that they had a staffing issue that day. We will go again we are totally aware of how staffing shortages have effected the entire world so we wont hold that against them.

Too big

The grounds at Baha Mar were absolutely breathtaking! There was a ton for kids to do and lots of different food options.

Excellent property with a lot to do on the property. Kids had a blast at the water park and the beach was clean and water was just as good as it can be!! A ton of restaurants and decent shopping options. Rooms were well appointed and spacious. Overall a good experience!!

Excellent experience and quality for a mega resort.

One Baha Mar Boulevard Nassau New Providence

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • Spa

Royal Blue Golf Club is a short stroll from Grand Hyatt Baha Mar, and other popular attractions like Cable Beach are within a couple of miles (3 km). This 1800-room, 4.5-star resort has 8 outdoor pools along with a golf course and a full-service spa.


Dining

There are multiple options for onsite dining with 10 restaurants, including Regatta Buffet, which specializes in seafood. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafes. Buffet breakfast is offered for a fee each morning from 7:30 AM to 11:30 AM.


Rooms

Guests can expect free WiFi and 48-inch flat-screen TVs. Bathrooms offer hair dryers, designer toiletries, slippers, and bathrobes. Minibars, coffee makers, and ceiling fans are also available.


Property features

Grand Hyatt Baha Mar features a golf course, a full-service spa, and 8 outdoor pools. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this beach resort include a casino, a gym, and a sauna.

Room options

Room, 2 Queen Beds (Fountain View)

2 Queen Beds | Sleeps 4

Grand Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Ocean View

2 Queen Beds | Sleeps 4

Room, 1 King Bed (Fountain View)

1 King Bed | Sleeps 2

Guest reviews for Grand Hyatt Baha Mar

Everyone (46) Couples (36) Family (50)
5
Family

The staff were very friendly and while everything was expensive, it was a good place to gather the family.

By on Nov 9, 2022

Review comment responded on Nov 10, 2022

Dear Neal, Thank you for sharing your recent experience at Grand Hyatt Baha Mar. We are delighted to hear our staff made your stay a pleasant one. It was a pleasure having you as our guest and we look forward to the opportunity of welcoming you again in the future.

4
Family

We come to this resort a few times a year. We love this place. The last few times we have been here the toilets (all over the resort) half the time flush or work properly. The pool towels also could be thrown away or bleached. They were very dingy looking and stained. Other than that, the resort is beautiful and clean and a wonderful experience each time we go.

By on Nov 2, 2022

Review comment responded on Nov 7, 2022

Thank you for your feedback.

1
Friends

The staff at this hotel was absolutely terrible. I was yelled at multiple times by the buffet staff for asking how much longer it would take for my table to be ready, by the beach staff for being in the ocean and not being able to sign my check at that exact second and the housekeeping because they didnt want to give me or my room any towels. Guest Services Manager was the only saving grace here. The staff was horrendous, she profusely apologized. If it wasn't for her, I wouldve disputed the whole charge as this was an overall extremely disappointing stay.

By , from miami beach on Oct 11, 2022

Review comment responded on Oct 14, 2022

Dear Noushka, Thank you for taking the time to provide feedback on your recent stay. It is most surprising to read about your experience with our staff. Whilst an apology will regrettably not alter the outcome of your experience, I do extend it with all sincerity. We have an aggressive and ongoing associate training program in order for our team to deliver the service expected at the ultra-luxury market segment level. I hope that we will have the chance to welcome you back and deliver you with an experience that is above and beyond your expectations.

4
Partner Couples

Extremely expensive! There are fees for everything & the food options were mediocre. But it was very clean and beautiful.

By on Oct 5, 2022

Review comment responded on Oct 5, 2022

Dear Monica, Thank you for staying with us and for taking the time to review our resort. I am pleased to read that you found our resort to be clean and beautiful. I am disappointed, however, that you found the cost to be too expensive. We do value this constructive feedback as we seek to identify areas of concern for our guests. We do hope that you will consider visiting us again in the future.

1
Friends

Very Pricey, They Over Charge

By on Oct 4, 2022

Review comment responded on Oct 6, 2022

Dear Medina, Thank you for your review. I am sorry that you found the resort expensive but can assure you that as an island resort we exercise careful consideration for our guests in this regard. We do value this constructive feedback as we seek to identify areas of concern for our guests. Thank you again for staying with us. We hope that you will visit again.

5
Family

AMAZING!!!

By on Sep 6, 2022

Review comment responded on Sep 7, 2022

Dear Kristen, thank you for your 5 stars review. It was a pleasure having you as a guest and we look forward to the opportunity of welcoming you again in the near future.

2
Friends

The property and staff were great. The issue was the water pipes. Every morning starting around 5:45am the pipes in the wall behind our shower head would bang constantly. We called and complained every day and they would send the maintenance team up to look at it. They never fixed it, next offered to switch our room, and it ruined the trip for us.

By on Sep 6, 2022

Review comment responded on Sep 6, 2022

Thank you for your feedback.

5
Family

Awesome with kids too

By , from Astoria on Sep 5, 2022

Review comment responded on Sep 5, 2022

Thank you for your feedback.

4
Family

Loved it

By on Aug 29, 2022

Review comment responded on Aug 30, 2022

Thank you for your feedback.

5
Partner Couples

Amazing amazing hotel- restaurants are readily available within walking distance inside of the hotel. There’s lots to offer - water park casino golfing and more

By on Aug 26, 2022

Review comment responded on Aug 26, 2022

Thank you for your feedback.

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