This place is disappointing period! The elevator took forever and when I mean forever literally 6 minutes one occasion. While they provide a shuttle to beach the pool was dirty, loud music, and not enough space to relax! I would never visit your facilities and I have traveled the world and stayed at hotels in every continent. I wanted be away from children and I was confronted with the loud reality of ruthless travelers and a disc jockey who thought he was DJ in Ibiza. Please note that it is ridiculous to say you have three restaurants to use and never have space! I ate the grill rest. and ordered the surf and turf which I did not mind paying for it but my steak was cooked to the point of exhaustion and my lobster was the size of a shrimp and rubbery!!! I will never want to come back! I am not asking for anything other than I hope this feedback helps you improve for the sake of your business.
Excellent customer service.
Staff: Majority of the staff were short tempered, unfriendly, not welcoming and provided one word answers to questions. There was also a blatant bias in treatment towards black African American women. Food: The food was okay, they had several options in the Verandah, but the food was never warm and lacked flavor/seasoning. Chickarnies has good bar food, but it was rarely warm as well. The three restaurants on site were as expected and more intimate and provided the best dining experiences… Pool: The pool is awesome, no complaints Cleanliness: There seemed to be a towel shortage daily, so getting towels exchanged for your room was difficult, as for outdoors, I’d suggest they either clear the food eaten by visitors outside more quickly or ask visitors to simply throw their plates away indoors The open bar service is great, the activities planned were entertaining and overall it seems they have an idea of how to keep guests entertained and happy, however, the staff’s attitudes needs to match that goal!
The staff are the BEST!
We enjoyed the property. Much smaller than we usually stay in but we really liked it. All of the staff were exceptional. I had forgotten a prescription at home and the concierge, Debbie, helped me get it from a local Dr and it was delivered that day to me. Enjoyed the food. Breakfast was excellent! And the snack shack did not disappoint!
Front desk staff and pool cafe staff were very unfriendly and appeared irritated at services. Only a handful of dinner staff and entertainment crew worked hard to create a wonderful experience. Everyone else just kind of showed up. Our rooms in our group were rarely cleaned by housekeeping staff or amenities in our room type paid for refilled. Construction was constantly occurring in our room balcony that cost a lot for the view, not to mention the noise and lack of privacy.
The best Staff, pristine property Excellent!!!!
Cute, comfortable and fun resort. The food and drinks were great I came by myself for 4 nights and had a blast!
food/hottub/view
We love this hotel , we stayed twice this year but is always the same problem.. the elevators they only have 3 and one of them has been out of service for who knows how long and some days one of the 2 left doesn’t work so you have 1 elevator for the entire hotel , that’s the only issue, but everything else is amazing !! Food, drinks ,staff are amazing
BEST VACATION PROPERTY EVER!!!
Need to serve drinks in glasses insted of plastic cups
Oh really enjoyed the hotel it was really beautiful an enjoyed staff everyone was so professional an kind. For my first trip it was an amazing experience. Thank you
All inclusive
The people that work at the resort make the Warwick a great place to vacation. From the front desk, to the pool people, to the servers all are very nice. Even maintenance workers. I realize that this is an older resort and in need of some upkeep but it wouldn't prevent me from returning.
All the Staff was very friendly, drinks was well made, Felted very welcome especially by our greetter Star, I came with my friend and we will definitely be returning
Cabbage Beach is a short stroll from Warwick Paradise Island- All Inclusive- Adults Only, and other popular attractions like Paradise Island Golf Club are within a couple of miles (3 km). This 250-room, 4-star property welcomes guests with conveniences like a full-service spa, an outdoor pool, and a 24-hour gym.
There are ample dining options with 5 onsite restaurants, including The Verandah, which specializes in international cuisine.
49-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bathrobes. Other amenities include refrigerators, coffee makers, and safes. Housekeeping is available on request.
Warwick Paradise Island- All Inclusive- Adults Only features a full-service spa, an outdoor pool, and a 24-hour gym. Limited parking is available. The front desk is staffed 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this adults-only property include free WiFi in public areas, an outdoor tennis court, and free use of bicycles.
This place is disappointing period! The elevator took forever and when I mean forever literally 6 minutes one occasion. While they provide a shuttle to beach the pool was dirty, loud music, and not enough space to relax! I would never visit your facilities and I have traveled the world and stayed at hotels in every continent. I wanted be away from children and I was confronted with the loud reality of ruthless travelers and a disc jockey who thought he was DJ in Ibiza. Please note that it is ridiculous to say you have three restaurants to use and never have space! I ate the grill rest. and ordered the surf and turf which I did not mind paying for it but my steak was cooked to the point of exhaustion and my lobster was the size of a shrimp and rubbery!!! I will never want to come back! I am not asking for anything other than I hope this feedback helps you improve for the sake of your business.
Excellent customer service.
Dear Alvio, Many thanks for taking the time to complete a review on your recent stay while visiting our resort. We are pleased that you enjoyed the facilities and overall amenities. We look forward to welcoming you back to Paradise Island very soon. Best wishes, Benjamin
Staff: Majority of the staff were short tempered, unfriendly, not welcoming and provided one word answers to questions. There was also a blatant bias in treatment towards black African American women. Food: The food was okay, they had several options in the Verandah, but the food was never warm and lacked flavor/seasoning. Chickarnies has good bar food, but it was rarely warm as well. The three restaurants on site were as expected and more intimate and provided the best dining experiences… Pool: The pool is awesome, no complaints Cleanliness: There seemed to be a towel shortage daily, so getting towels exchanged for your room was difficult, as for outdoors, I’d suggest they either clear the food eaten by visitors outside more quickly or ask visitors to simply throw their plates away indoors The open bar service is great, the activities planned were entertaining and overall it seems they have an idea of how to keep guests entertained and happy, however, the staff’s attitudes needs to match that goal!
Dear Adrienne, Thank you for taking the time to share feedback on your recent visit. I was disappointed to learn of the opportunities you experienced during your stay with us. The genuine comfort and care of our guests is very important to each of our ladies and gentlemen. From your comments we will create teachable moments to share with them. Also, appreciate the positive comments about some of our services,. Once again thank you for taking the time to provide these comments so that we may improve our services. Best wishes, Benjamin
The staff are the BEST!
Dear KeishaT, Many thanks for taking the time to complete a review on your recent stay while visiting our resort. We are pleased that you enjoyed the facilities and overall amenities. We look forward to welcoming you back to Paradise Island very soon. Best wishes, Benjamin
We enjoyed the property. Much smaller than we usually stay in but we really liked it. All of the staff were exceptional. I had forgotten a prescription at home and the concierge, Debbie, helped me get it from a local Dr and it was delivered that day to me. Enjoyed the food. Breakfast was excellent! And the snack shack did not disappoint!
Dear Deborah, Many thanks for taking the time to complete a review on your recent stay while visiting our resort. We are pleased that you enjoyed the facilities and overall amenities. We appreciate your very kind comments about Debbie at Concierge , she will be recognized and congratulated. We look forward to welcoming you back to Paradise Island very soon. Best wishes, Benjamin
Front desk staff and pool cafe staff were very unfriendly and appeared irritated at services. Only a handful of dinner staff and entertainment crew worked hard to create a wonderful experience. Everyone else just kind of showed up. Our rooms in our group were rarely cleaned by housekeeping staff or amenities in our room type paid for refilled. Construction was constantly occurring in our room balcony that cost a lot for the view, not to mention the noise and lack of privacy.
Dear Heather , Thank you for your comments, we truly appreciate you taking the time out of your schedule to ensure that we receive the constructive remarks on our performance, they are taken very seriously in our goal to continue to become better at serving all our guests. Our facilities, amenities, accommodation and the activities offered are of a high standard and we look forward to continue offering nothing but the best. Once again thank you for taking the time to provide these comments so that we may improve our services. Best wishes, Benjamin
The best Staff, pristine property Excellent!!!!
Dear Dara, Many thanks for taking the time to complete a review on your recent stay while visiting our resort. We are pleased that you enjoyed the facilities and overall amenities. We look forward to welcoming you back to Paradise Island very soon. Best wishes, Benjamin
Cute, comfortable and fun resort. The food and drinks were great I came by myself for 4 nights and had a blast!
Many thanks for taking the time to complete a review on your recent stay while visiting our resort. We are pleased that you enjoyed the facilities and overall amenities. We look forward to welcoming you back to Paradise Island very soon. Best wishes, Benjamin
food/hottub/view
Dear Debby J, Many thanks for taking the time to complete a review on your recent stay while visiting our resort. We are pleased that you enjoyed the facilities and overall amenities. We look forward to welcoming you back to Paradise Island very soon. Best wishes, Benjamin
Dear Francisco, Thank you for your comments, we truly appreciate you taking the time out of your schedule to ensure that we receive the constructive remarks on our performance, they are taken very seriously in our goal to continue to become better at serving all our guests. Our facilities, amenities, accommodation and the activities offered are of a high standard and we look forward to continue offering nothing but the best. Once again thank you for taking the time to provide these comments so that we may improve our services. Best wishes, Ben