Great experience
The staff.was great from reception to breakfast meals and our rooms being clean. Very close to the are we needed to be at from pompano beach, Deerfield, and coral springs
The sliding glass door frame and door itself would not shut completely. Black electrical tape was used to make it look like it was closed. Bathroom shower had yellow mold all around tiles. AC would not cool room. Leaking faucets and pipes all around property causing slippery surfaces(no signs put out), or water collecting in buckets around the leaks. The front desk was extremely unhelpful when asking for coffee replacements, towels, soap, etc. They said they had no access after 6pm. Workout room out of order(not mentioned at all when reserving), pool hours are ridiculous(closed at dusk). For the amount that I paid, I expected some service but sadly received little to none. Will not be returning to this property at all
Super clean, quiet and comfy
The rooms where clean
Secluded, almost.
The colors in the room. The out the bathroom sink. The noise from the other room. The way the shampoo and soap is displayed and no lotion.
It wZ ok
The pool area was very nice. The desk staff that checked us in was extremely efficient, competent and cheerful and friendly. We had an issue with our room, where at 1am the 2nd night the toilet overflowed, flooding the bedroom floor, soaking the bedskirt, and even going into the front room. We had to turn off the water to the fixture, then run downstairs to the desk. No maintenace on staff at that hour, so we had to take towels and clean up the unsanitary mess ourselves. No assistance or concern from staff, even acting a bit bothered to be asked on 2 subsequent trips for more towels. Next day, no concern either, we had to follow up to see when it was fixed, but no idea what level of cleaning was done. No one ever offered to change the room either. At check out, no one asked about our stay, which might have prompted us to give timely, direct feedback. However, we spoke to corporate Customer Service when we got home, they forwarded ticket back to local hotel. Supposedly an email was sent to us, which we never received, with a compensation offer for a future visit. Also not satisfactory, as we won't be back in Florida or at that hotel. Still working for resolution, but difficulty getting anyone from site to return calls.
Staff were friendly and accommodating. Hotel was run down. Needed maintenance. Housekeeping services reduced to E/O day. No longer have bar or happy hour event at hotel. Rooms overpriced for the way they looked. No water bottles in rooms. Had to purchase everything. Hot tub needed repair while we were there. Breakfasts choices were limited and often repeated. Didn't serve sausage until Saturday. Would not return.
Had pool and hot tub. Room clean up was every other day. Bar was closed.
Property is run down. Free meals are not appetizing. Most front staff friendly and accommodating. Bar area was not open.Housekeeping works every other day.
Wouldn't stay here again. Not very clean or disinfected. Wood floors seeping water. Hairs in the linens. Furniture (couch, chairs, etc.) uncomfortable. Breakfast looked disappointing. Only stay overnight.
It was a disgusting hotel extremely old I’ll say it never been renovated the furniture is from the 50s The mattress u think it’s made of hay killed a roach in the bathroom dumpster people on Saturday morning come at 630 am their balcony are not insulated so all u hear is highway traffic Their doors r extremely hard to open or close which is not fair for other guests and the TV don’t even ask I’ve never seen a remote like theirs completely outdated and hard to figure it out please if I were u I’ll take this hotel out of ur list ty
I was charged $100 and was told they only was going to hold the $100 for deposit
Didn’t like the area where the hotel is located.
Best Western Plus Deerfield Beach Hotel & Suites places you within a few miles (5 km) of Quiet Waters Park and Xtreme Indoor Karting. This hotel has 107 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Start your day off right with a free full breakfast, served on weekends from 6:00 AM to 9:30 AM.
Guests can expect free WiFi and 40-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, sitting areas, and refrigerators.
Best Western Plus Deerfield Beach Hotel & Suites offers an outdoor pool, free WiFi in public areas, and a spa tub. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include meeting rooms, a business center, and a microwave in a common area.
Great experience
The staff.was great from reception to breakfast meals and our rooms being clean. Very close to the are we needed to be at from pompano beach, Deerfield, and coral springs
Hi Mark, Thank you so much for the kind words about our hotel! We are so glad to hear that you had a great stay with us, and that you found us to be comfortable. We hope you come back to see us again soon at the Best Western Deerfield Beach.
The sliding glass door frame and door itself would not shut completely. Black electrical tape was used to make it look like it was closed. Bathroom shower had yellow mold all around tiles. AC would not cool room. Leaking faucets and pipes all around property causing slippery surfaces(no signs put out), or water collecting in buckets around the leaks. The front desk was extremely unhelpful when asking for coffee replacements, towels, soap, etc. They said they had no access after 6pm. Workout room out of order(not mentioned at all when reserving), pool hours are ridiculous(closed at dusk). For the amount that I paid, I expected some service but sadly received little to none. Will not be returning to this property at all
Hi Richard, We appreciate your feedback! Thank you for letting us know where we have room for improvement. We are here for you, and always trying to better our hotel chain for a more comfortable lodging experience for our guest. We are sorry to hear that your stay was not as satisfactory as we had hoped it would be. Thank you again and we hope to see you soon.
Super clean, quiet and comfy
Hi Darci, Thank you for the 5 star review. We hope to see you in your future travels.
Thank you so much for sharing your experience with the online community. We are very pleased you had such a positive experience and we are looking forward to your future stay.
The rooms where clean
Hi Denice, Thank you for staying with Best Western Plus Deerfield Beach and sharing your review. We are glad you enjoyed your stay with us. Looking forward for your next stay.
Secluded, almost.
Hi Richard, Thank you for your feedback of your recent stay with us. We understand you were unhappy with the condition of your room and we are very sorry for this experience. We take pride in our guests being satisfied and apologize that we were unable to meet your expectation. We are here for you. We hope you give us another chance to serve you better.
The colors in the room. The out the bathroom sink. The noise from the other room. The way the shampoo and soap is displayed and no lotion.
Dear Karine, Thank you for sharing your review. We apologize for the inconvenience you faced . We will surely forward your valuable feedback to our housekeeping team for improvements. We hope to serve you better next time.
Hi Hugo, Thank you for the wonderful 5 star review. We hope to see you in your future travels.