Great to have two bedrooms and a kitchen! Can walk to the beach. But pray you don’t have an emergency after hours. They have no one to answer the phone. The code to our room didn’t work and the five of us had to sleep in the car all night because no one answers the business phone after hours as per the GM’a instructions. It was hellacious.
Clean, good communication.
Second time staying here. Units are nice and big. Got no check-in information until the afternoon of arrival. Never responded to Orbitz‘s messages. You need to call them. No desk on site, so you have to tell them when something is wrong with the facilities...felt like we worked for them. Had to fight every day to get towels, which was dumb. COVID- no housekeeping…even if you’re there for a week....even though the check-in text says otherwise.
Terribly dirty place, very noisy (people who stay there are always drunk and shout all nights long)! Pictures are not real what you see there.
I had absolutely no face towels in my room for two days! No one ever responded to my request and i had to find a store just so i could wash my face. Also the check in procedure is so unorthodox someone texts you asking for you to send them pictures of your credit card and ID through text messages what kind of establishment is this won't be staying here ever again despite the room rates
This facility looks like a renovated motel. The average rating is higher than I personally feel it should be. Parking is around the building which is not ideal for bigger vehicles that are towing a trolley or anything else. Nonetheless, the inside looks like the picture for the most part. 1 hanger in the closet. 4 towels but no rags. Check in is completely online, no front desk. However, the check in process was easy! For 1 night it was a reasonably good visit. Slept very well because the neighborhood is quiet. If our stay was longer, I would not have been satisfied with what I saw compared to pictures online.
The air was great but the overall apartment smelled like seafood I brought bleach cleaned the apartment and it still smelled the bathroom floor leaked anytime you ran the shower and the ceiling in the shower was comin down
The building is in need of Renovation, the elevator license is expired, the communications are barebones with the management, and pool photos are misleading.
It was very comforting, property’s need some upkeep it doesn’t look like the pictures
This place didn’t have any wash cloths we had to go out and buy our own so we can shower housekeeping is only there from 8am to 4pm that’ sucks we ask for our room to be clean and fresh towels nothing came this hotel need to step it up a notch
Self Check in was super easy! The garden area is absolutely beautiful, makes for great pictures. The beach is less than 5 minutes away. My kids loved the pool. This place has character.
Inside room was beautiful outside was ghetto fabulous area was kind of sketchy
I liked the tropical feel i didn’t like the space in the room
Great location. Nice to check in and out by text. Great spot will stay there again
I learned when i arrived there was no office. Luckily a worker told me the number to call the manager who sent me the check in info including my room and key code. It was strange but it worked out. I possibly missed eariler email but have not found it when looking back through my emails. The bed was very comfortable, the room was alittle stale smelling but clean looking. The grounds are small but cute. We didnt use the pool but it looked well kept. It was nice for a night.
Within a short walk of Pompano Municipal Pier, Riverside Apartments By The Beach is within 2 miles (3 km) of Pompano Beach Amphitheatre. This 23-room, 3.5-star apartment building welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Each apartment is soundproofed and features a kitchen and space to spread out with a separate bedroom and a dining area. A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, a safe, and an ironing board.
Guests of Riverside Apartments By The Beach enjoy features like an outdoor pool, free WiFi in public areas, and express check-in. If you drive, take advantage of free parking. Staff members can answer questions about accommodations, and also provide luggage storage. Additional amenities include express check-out, laundry facilities, and a garden.
Great to have two bedrooms and a kitchen! Can walk to the beach. But pray you don’t have an emergency after hours. They have no one to answer the phone. The code to our room didn’t work and the five of us had to sleep in the car all night because no one answers the business phone after hours as per the GM’a instructions. It was hellacious.
Clean, good communication.
Thank you! We are very happy to hear you enjoyed your stay with us. We hope to see you again soon, be safe!
Second time staying here. Units are nice and big. Got no check-in information until the afternoon of arrival. Never responded to Orbitz‘s messages. You need to call them. No desk on site, so you have to tell them when something is wrong with the facilities...felt like we worked for them. Had to fight every day to get towels, which was dumb. COVID- no housekeeping…even if you’re there for a week....even though the check-in text says otherwise.
Thank you for your review. We do send self check-in instructions once your room is ready and that's the reason why your received it in the afternoon. Usually check-in time is at 4pm but we sent it to you earlier because the room was clean and ready for you.
Terribly dirty place, very noisy (people who stay there are always drunk and shout all nights long)! Pictures are not real what you see there.
Thank you Eleonore for your time and comments regarding your stay. We truly apologize that we were not able to meet your expectations during your visit.
I had absolutely no face towels in my room for two days! No one ever responded to my request and i had to find a store just so i could wash my face. Also the check in procedure is so unorthodox someone texts you asking for you to send them pictures of your credit card and ID through text messages what kind of establishment is this won't be staying here ever again despite the room rates
Hello Kane , due to covid-19 we decided to do an update with our check-in process to avoid contact with our guests. We do apologize if you didn't enjoy our updated check-in process.
This facility looks like a renovated motel. The average rating is higher than I personally feel it should be. Parking is around the building which is not ideal for bigger vehicles that are towing a trolley or anything else. Nonetheless, the inside looks like the picture for the most part. 1 hanger in the closet. 4 towels but no rags. Check in is completely online, no front desk. However, the check in process was easy! For 1 night it was a reasonably good visit. Slept very well because the neighborhood is quiet. If our stay was longer, I would not have been satisfied with what I saw compared to pictures online.
Thank you Debra for your review. Your comments will help us while making improvements in the future. We hope to get an opportunity in the future to exceed your expectations.
We apologize for any misunderstanding.
The air was great but the overall apartment smelled like seafood I brought bleach cleaned the apartment and it still smelled the bathroom floor leaked anytime you ran the shower and the ceiling in the shower was comin down
Hello , thank you for your review. We are very happy to hear we met certain expectations. However , disappointed that we didn't not meet others. Your feedback is very important to us.
We apologize for any inconvenience you experienced during your stay.
Please let us know how we can improve. We look forward to your next visit!
Dear Anonymous, I want to express my sincere apologies on our behalf that you and your family had to experience this. I do believe we have spoken to you directly and will rectify our disorganization at once. Again, I do apologize that your stay with us was an unpleasant one.