I don't understand why orbitz puts this class of hotels? for earning a few cents!!!!! really bad hotel
Ghetto
The facility is very dirty.
The hotel room door would not close all the way. Room was dirty and staff did not care at all. I want my money back
Staff were friendly and accommodating.
never go there again not ever
This place should be SHUT DOWN. The smell is unbearable. 4 days there no towels, No room cleaning. Loud noises at night fights in corridors at 4 am very shady gusts. I didn’t feel safe there one day……the Cups showed up 4 times.Staff are rude and unresponsive . Stay away from this place.
This place wasn’t clean, people. Smoking out front. Signs state no smoking on the property. It was disgusting. Didn’t feel safe at all.
The front desk clerk are not really approachable . They should have the voice of smile. There was a trouble within the guest on the pool when we get there and saw a police cars.
This is not a 3 and 1/2 star property, it is a 2 and 1/2 star property. It needs a lot of deferred maintenance. The room was dirty, the floor was not clean and the carpets in the hallway were very dirty. The hotel is NOT clean!
The first room we were given the door was broke. The next room had 2 roaches run across the floor, there was a hair on the towels and the tiles by the window were lifting. We left without staying.
Very Comfortable
This property was dirty, sheets were gross, im pretty sure there was blood spatter or some kind of reddish brown stain on the wall, run down, staff was unhelpful, like you were bothering them, whole place smelled of marijuana
Area full of homeless people and the hallway smelled bad
Only have antenna for tv. Rooms look horrible.
Staff accessibility at all times of day
Unfortunately we didn’t have a good experience. We arrived to the hotel and they said they didn’t have any system and they’re completely book. I explained that I had a reservation of weeks in advance and the Sr said that there were no rooms available. I would have appreciated, them being proactive and checking the reservations and the synchronization with the apps and making sure they have the available rooms for their clients. I got a quick solution with the help service at orbitz. But other people where waiting for refunds and they just made it very difficult for them.
I don't understand why orbitz puts this class of hotels? for earning a few cents!!!!! really bad hotel
Ghetto
Thank you for taking the time to leave us your feedback. We do hope to see you again soon.
The facility is very dirty.
The hotel room door would not close all the way. Room was dirty and staff did not care at all. I want my money back
Dear Valued Guest,Thank you for taking the time out of your day to submit your feedback. We take guest feedback very seriously, as we are working every day to improve the overall guest experience here at the Plaza Hotel Fort Lauderdale. We have reviewed your concerns and are taking the necessary steps to be more accommodating to our guests during their stay. We sincerely apologize for the experience you had while visiting our establishment and hope to see you back in the future.
Staff were friendly and accommodating.
Thanks for your comments!
never go there again not ever
Dear Juan,Thank you for taking the time to tell me about your experience at the Plaza Hotel FLL. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Plaza Hotel FLL, I strive to provide every customer with superior service; therefore, your feedback is very important to me. I want you to know that I am taking the appropriate measures to address the problem that occurred during your stay to prevent any future occurrence. I appreciate you sharing your concerns, and it is my hope that you will give me the opportunity to better serve you in the near future.
This place should be SHUT DOWN. The smell is unbearable. 4 days there no towels, No room cleaning. Loud noises at night fights in corridors at 4 am very shady gusts. I didn’t feel safe there one day……the Cups showed up 4 times.Staff are rude and unresponsive . Stay away from this place.
Dear Amir,Thank you for taking the time to tell me about your experience at the Plaza Hotel FLL. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Plaza Hotel FLL, I strive to provide every customer with superior service; therefore, your feedback is very important to me. I want you to know that I am taking the appropriate measures to address the problem that occurred during your stay to prevent any future occurrence. I appreciate you sharing your concerns, and it is my hope that you will give me the opportunity to better serve you in the near future.
This place wasn’t clean, people. Smoking out front. Signs state no smoking on the property. It was disgusting. Didn’t feel safe at all.
Dear Stephen,Thank you for taking the time to tell me about your experience at the Plaza Hotel FLL. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Plaza Hotel FLL, I strive to provide every customer with superior service; therefore, your feedback is very important to me. I want you to know that I am taking the appropriate measures to address the problem that occurred during your stay to prevent any future occurrence. I appreciate you sharing your concerns, and it is my hope that you will give me the opportunity to better serve you in the near future.
Dear Valued Guest,Thank you for taking the time out of your day to submit your feedback. We take guest feedback very seriously, as we are working every day to improve the overall guest experience here at the Plaza Hotel Fort Lauderdale. We have reviewed your concerns and are taking the necessary steps to be more accommodating to our guests during their stay. We sincerely apologize for the experience you had while visiting our establishment and hope to see you back in the future.