Clean and a safe place
Breakfast buffet was advertised but we did not get that, One elevator squeaked a lot while going up or down, large crack in elevator tile with pieces missing, multiple cracked tiles throughout lobby. Lobby staff and lady in the kitchen had zero customer service skills.
we arrived after 2am with a 6:30am turn around. Quick, easy check-in and check-out, and the morning crew went above to ensure an earlier shuttle send-off (once all guests arrived) to accommodate on-time flight check-in at the nearby airport. Thank you everyone for caring!!!
Loved this hotel. Check in was fast . Rooms clean and big beautiful view. All staff members nice and courteous. Will stay at this hotel again
The property is going to be undergoing a renovation soon. I'm sure it will be a five-star hotel again very soon. We do love the location and that they don't charge for parking like most other hotels in Fort Lauderdale.
Very dirty, literally dirt, gritty, visible dirt in the bed. The shower had orange spotty slime on the walls. The tile floor hadn’t been mopped in a long time as the bottom of my feet were black with dirt after walking barefoot in the room. But otherwise l am sure it was a disinfected dirt hopefully clean of Covid.
No maid service for the entire 3 days of my stay
I booked hotel in Miami on last Saturday which was on 15th but it says it confirmed and charged me but when i get to my hotel they said I don’t have any reservations. So i waited 1 hour to get to you guys on the line ( it was already night ) but you guys said just sorry and i had no place to stay for that night!!! It is not professional at all and really unacceptable.
OK
Tampon inserter left in bathroom; severely understaffed
It was a nice hotel. The only negative is we stayed in room 202 and there is a machine in the hotel that sounds like a log shredder and it was on all night. Did not get good sleep. Besides that, it was ok.
Breakfast at the recepción start 6 am, the next day start at 7 am Shuttle to the airport only at 6:45 am no transportation from airport to hotel
The hotel is fine for a quick overnight stay but there was no food available and it was busy at check in and I waited a while to get checked in at 9pm! Our room was clean and had what we needed.
Booked a king but was given a room with 2 doubles.
It was quiet, secure, clean and comfortable. It was close to the airport and very easy to reach. I appreciated not having to think or be concerned about anything except a good nights sleep.
Had late check in around 11PM. Very disappointing room has no towels, front desk wasn’t answering my call request. Room has coffee maker but bottle water wasn’t available. I ended up using hand towels and left over bottled water in my car. Limited parking spaces, luckily i took the last vacant space. Feel bad to other cars behind me. Thanks to Charles for his beyond and above service!
The Hotel was very clean and quiet which I like because i was tired and needed some rest.
Easy access, clean, friendly. Very good parking. ALL GOOD!
Hotel Dello Ft Lauderdale Airport, Tapestry Collection by Hilton places you within a 15-minute stroll of popular sights such as The Casino at Dania Beach and Gallery of Amazing Things. This 143-room, 3-star hotel has a bar/lounge, an outdoor pool, and free in-room WiFi.
Start each morning with full breakfast, available for a fee from 7:00 AM to 10:00 AM. At the end of the day, relax with a drink at the bar/lounge.
All of Hotel Dello Ft Lauderdale Airport, Tapestry Collection by Hilton's 143 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free local calls. 55-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are other standard amenities. Housekeeping is available on request.
Guests of Hotel Dello Ft Lauderdale Airport, Tapestry Collection by Hilton have access to an outdoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include conference space, a 24-hour business center, and laundry facilities.
Clean and a safe place
Breakfast buffet was advertised but we did not get that, One elevator squeaked a lot while going up or down, large crack in elevator tile with pieces missing, multiple cracked tiles throughout lobby. Lobby staff and lady in the kitchen had zero customer service skills.
We are terribly sorry we failed to meet your expectations. The guest satisfaction is very important to us and we truly appreciate your feedback
we arrived after 2am with a 6:30am turn around. Quick, easy check-in and check-out, and the morning crew went above to ensure an earlier shuttle send-off (once all guests arrived) to accommodate on-time flight check-in at the nearby airport. Thank you everyone for caring!!!
We are so very pleased that your checkin was seamless and our staff exceeded your expectations by providing you with excellent customer service. Thank you
Loved this hotel. Check in was fast . Rooms clean and big beautiful view. All staff members nice and courteous. Will stay at this hotel again
We are elated that you loved us you found our staff to be perfect our rooms to be spacious and clean. Thank you for your feedback
The property is going to be undergoing a renovation soon. I'm sure it will be a five-star hotel again very soon. We do love the location and that they don't charge for parking like most other hotels in Fort Lauderdale.
Thank you for the great review and taking the time to share your stay with us. We are so very pleased you enjoyed your stay and loved our locations. Thanks
Very dirty, literally dirt, gritty, visible dirt in the bed. The shower had orange spotty slime on the walls. The tile floor hadn’t been mopped in a long time as the bottom of my feet were black with dirt after walking barefoot in the room. But otherwise l am sure it was a disinfected dirt hopefully clean of Covid.
We are terribly sorry we failed to meet your expectations. Guest satisfaction is very important to us and we take Cleanliness very serious. We will address your concerns with our staff and we thank you for your feedback.
No maid service for the entire 3 days of my stay
Thanks for sharing your stay with us and we thank you for your feedback. For the safety of our Guest and Staff limited Housekeeping is available.
I booked hotel in Miami on last Saturday which was on 15th but it says it confirmed and charged me but when i get to my hotel they said I don’t have any reservations. So i waited 1 hour to get to you guys on the line ( it was already night ) but you guys said just sorry and i had no place to stay for that night!!! It is not professional at all and really unacceptable.
Dear anonymous, we are so terribly sorry that you booked a property in Miami. If we were not sold out we would do our best to always accommodate a guest. Thanks
OK
Thanks for the amazing review
Thank you for For your great review
Thanks Samuel for the great review