8/10 Good
Jeff
Traveled with partner
Apr 16, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
First time visiting LBTS. Our room was first floor, beach front and was walkable to all of the restaurants, bars and shops. Location, cleanliness, service of front desk staff, all excellent! The only bit of disappointment was Backflips, the onsite restaurant/bar. This has the potential to be a gold mine, but staffing is key. One day we ordered the bacon cheeseburger (a menu item) and we received a plain cheeseburger with nothing on it. Sent it back and then received another that did have all of the fixings….but no bacon. Fries were old and cold. Told server. All we got was and apology and the bill for $16. They also advertised happy hour from 9-10 pm. Arrived at 9pm and the bartender displayed an attitude like “”why would you come here so late?” Like we were interrupting her ability to close so she could go home. Don’t advertise a happy hour at that time if you don’t want customers! They missed out on a lot of our business for that week.
Jeff
Stayed 4 nights in Apr 2025