Made my reservation, knew I would arrive later in the evening. Tried calling to let them know ahead of time. But I was transferred to a call centre and explained to the agent that I would arrive late and to make a note for the front desk. She said she had to put me on hold… to which I said “what for? Can’t you just pass along the message to front desk?” .. and after 4 minutes of being on hold I hung up.
I had received a text message about my reservation, to which I replied back saying I would be late. Within minutes I received a response that it wouldn’t be a problem!
Upon checking in I had bent my credit card and it wouldn’t read my chip. The lady working the front went above and beyond and after several strategies, she was able to ensure that i was able to check in! 10/10!
The pantry had a lot of variety, and reasonably priced! Room was very clean, and the beds were comfortable. We had a balcony which isn’t very common. Check out time is at noon instead of the usual 11AM.
Building is very secure, key card is required to access floors during certain times.
Location is great! Easy access to main roads and amenities are accessible within walking distance.
Overall, I had a good experience at this hotel. Great price, and would definitely stay here again for future trips to Edmonton.
Thank you Wyndham Edmonton for all the accommodations and hospitality your amazing staff had provided me during my stay. 👍👍
