Four Points by Sheraton Edmonton South3.0 out of 5.0
Recent guest reviews
Staff & lobby area very nice. Rooms are from the 70's, in bad need of flooring/carpet replacement, baseboards, wall paper & furniture. Bathroom also very small, worn & dated. However, all were very clean, which was a pleasant surprise. Not great value, won't stay there again.
The Hotel in general is ok (very good for the price), although the restaurant is probably the main weakness. It is well situated for most of the central Edmonton including downtown. However, don't expect much from the neighbourhood.
This hotel is surprisingly lower scale for a Sheraton hotel. Check-in was frustrating. We arrived for a trade show in the area and had requested an early check in. We arrived 45 mins after our requested time and our room wasn't ready. They did move us to a lower grade room because we had to get to the trade show. The girl at check-in barely gave us any information. She wasn't friendly. Didn't explain why she ran thru my credit card before our stay. Didn't tell us where the elevators were. We also didn't receive our breakfast coupons. Check in did not feel very welcoming at all. The room was ok and clean. The hotel was very full because of the trade show. It was frustrating getting to the room as they only had one working elevator. There was always a line up for the elevators and they were very full. People we're frustrated having to wait to get to their rooms. I guess before we arrived neither elevator worked. Also many guests had trouble with their room keys not always unlocking the doors. The price isn't bad. But for the level of service and the fact that the elevators don't work the price should be lower. The hotel breakfast is nice if it is included. But you can also pay for it if it isn't included. The price was a bit steep for what you got. I've stayed at lower end hotels that have had better working facilities and friendlier staff for less. I think they are leveraging their location to the trade center and the fact that there aren't a lot of hotels in the area to get by with sub-standard facilities and less friendly staff for the rate they are charging.
We stayed here one night for a wedding in November. It is located kind of like an industrial area. There is casino and a church nearby. We didn't stay in the hotel too long to enjoy the amenities. The rooms size are decent. The furniture definitely needs some attention though. The drawer boxes have stained in it, so it renders them useless. Bathroom is in good shape, good water pressure. All in all, we have a nice stay, comfortable sleep.
We enjoyed our three day stay. Extremely friendly and courteous staff. The hotel is well kept and we had a clean room. The beds are extremely comfortable and our room was a good size. We ate at the Duke which is the pub located in the hotel. Great food, try the mini for kids enjoy a pint and watch one of the many t.v.'s. Great bar staff. Will stay again.
We stayed here for 2 nights while my brother had heart surgery at the Mazankowski Heart Institute. Our time at the hotel was limited but would happily stay again. We were about a 15 min drive to the hospital which was easy to get to from the hotel. Front desk staff were pleasant. I really liked the room key access to get through the door to the rooms...great security feature. We had supper twice at the restaurant at the Duke or Argyll and can't say enough positive things about the staff and the food. As busy as they were we never felt like we had to wait. Our waitresses were friendly and fun while still being professional. Service was excellent !
We stayed at this hotel for our annual girls weekend..it also happened to be the same weekend at the CFR/ONE which wasn't terrible but the unattended children running up and down the halls with ZERO supervision which I understand is not the hotels fault but I did not hear any staff monitoring the hallways.
Stayed for 2 nights attending a business meeting, the pool was out both days. Catered food was ok, The coffee cups were small, when asked for a tall paper take away cup, they indicated that they did not have any. The ABM did not have cash. The venue did not accept corporate cheque even when 80% of the hotel was filled for a corporate event. (even when a phone conversation had occurred 3 weeks before with reservations who indicated that they will take a corporate cheque)
We had our regional meeting here in November 2017. Over all it was good lunch was good breaks was well. It was good. Easy access and no parking issue. Good for short stays and meetings. Cost efficient
Every one of the staff we met or came across were friendly and extremely helpful. Place was clean and requests/inquiries were answered quickly. A warm and inviting atmosphere. Would definitely be staying there again.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool
Located in Southeast Edmonton, Four Points by Sheraton Edmonton South is within a few miles (5 km) of sights such as Mill Creek Ravine Park and Alley Kat Brewery. This 139-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour fitness center. Magic Lantern Princess Theatre and Varscona Theatre are also near this Edmonton hotel.
Enjoy a leisurely bite to eat at East 75 Restaurant, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. For your convenience, breakfast is served for a fee each morning.
Four Points by Sheraton Edmonton South's 139 air-conditioned rooms provide refrigerators, free newspapers, and free local calls. 40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include free bottled water, ironing boards, and desks.
Guests of Four Points by Sheraton Edmonton South have access to an indoor pool, a 24-hour fitness center, and a sauna. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and a computer station.
Reviews from Trip Advisor
63% of guests recommend this hotelTotal of 298 reviews