The Ritz-Carlton, Chicago

5.0 star property
Luxury hotel with a full-service spa connected to a shopping center in Chicago

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Chicago

Bar (on property)
Lobby
View from property
Interior detail
Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Pet friendly
  • Parking available
  • Gym

Explore the area

Map
160 E Pearson Street, Chicago, IL, 60611
  • Michigan Avenue
    ‪2 min walk‬
  • Chicago Riverwalk
    ‪17 min walk‬
  • Navy Pier
    ‪4 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

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Room options

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower)

  • 1000 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Lake View (Mobility Accessible, Transfer Shower)

  • 380 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Tub)

  • 1000 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 1500 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Executive Suite, 1 Bedroom

  • 560 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed, Lake View (Hearing Accessible)

  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 560 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Lake View (Mobility Accessible, Tub)

  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Apartment, 2 Bedrooms

  • 1500 sq ft
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Lake View (Mobility/Hearing Accessible, Tub)

  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

  • 380 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Lakeside (Mobility/Hearing Accessible, Tub)

  • 1000 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, City View

  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Tower

10.0 out of 10
Exceptional
(3 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Lakeside

10.0 out of 10
Exceptional
(3 reviews)
  • 1000 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(9 reviews)
  • 380 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(13 reviews)
  • 380 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(18 reviews)
  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed with Sofa bed, Lakeside

10.0 out of 10
Exceptional
(1 review)
  • 1000 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Double Beds, City View

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • 418 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed, Lake View

  • 410 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Chicago

Located in Downtown Chicago, The Ritz-Carlton, Chicago is next to popular attractions like Michigan Avenue and Water Tower Place. This 5-star hotel has 434 rooms and welcomes guests with a restaurant, a full-service spa, and an indoor pool. It's connected to a shopping center in central Chicago, and also a short walk from Lake Michigan and State Street.

What's nearby

  • Water Tower Place - 1 min walk - 0.0 miles
  • Michigan Avenue - 2 min walk - 0.1 miles
  • Chicago Riverwalk - 17 min walk - 0.9 miles
  • Millennium Park - 2 min drive - 1.1 miles
  • Navy Pier - 4 min drive - 1.6 miles

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive

Restaurants

  • ‪Gino's East - ‬5 min walk
  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Harry Caray's 7th Inning Stretch - ‬2 min walk
  • ‪Garrett Popcorn Shops - ‬1 min walk
  • ‪Wildberry Pancakes and Cafe - ‬1 min walk

About this property

The Ritz-Carlton, Chicago

Luxury hotel with a full-service spa connected to a shopping center in Chicago
The Ritz-Carlton, Chicago features a full-service spa, an indoor pool, and a gym. Valet parking is available for USD 85.00 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include meeting rooms, a business center, and a computer station.
55-inch Smart TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Minibars, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 85 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: USD 14 to 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Torali Bar
  • Torali Italian-Steak

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping mall
  • Yoga classes

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in fee for check-in between midnight and 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 250 per accommodation, per stay
  • Pet weight must not exceed 25 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 40 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 14 to 28 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 85.00 per night (in/out privileges)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between midnight and 6:00 AM
  • Rollaway bed fee: USD 40 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Four Seasons Hotel
Chicago Ritz-Carlton
Four Seasons Hotel Chicago Ritz-Carlton
Ritz-Carlton Chicago
Ritz-Carlton Chicago Four Seasons
Ritz-Carlton Chicago Four Seasons Hotel
Ritz-Carlton Four Seasons
Ritz-Carlton Four Seasons Hotel
Ritz-Carlton Chicago Hotel
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
Ritz Chicago
The Ritz Carlton, Chicago
The Ritz-Carlton, Chicago Hotel
The Ritz-Carlton, Chicago Chicago
The Ritz-Carlton, Chicago Hotel Chicago

Frequently asked questions

Is free cancellation available at The Ritz-Carlton, Chicago?

The Ritz-Carlton, Chicago offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Ritz-Carlton, Chicago?

As of Jun 30, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Chicago on Jul 3, 2025 start from $595.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Ritz-Carlton, Chicago?

This hotel is situated in Downtown Chicago, just steps from Michigan Avenue and Water Tower Place, and within a short walk of State Street. You'll also find Lake Michigan and Chicago Riverwalk less than a mile away.

Is parking available on site at The Ritz-Carlton, Chicago?

Yes, valet parking is offered for USD 85.00 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa available at The Ritz-Carlton, Chicago?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, mani/pedis, and massages.

Does The Ritz-Carlton, Chicago feature a casino at the property?

No, The Ritz-Carlton, Chicago doesn't have a casino.

Is there an indoor pool at The Ritz-Carlton, Chicago?

Yes, this hotel has an indoor pool.

Is The Ritz-Carlton, Chicago good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Are there hot tubs at The Ritz-Carlton, Chicago?

No, there isn't a spa tub at this hotel.

Does The Ritz-Carlton, Chicago have a restaurant with a breakfast menu?

Yes, The Ritz-Carlton, Chicago serves a full breakfast for a surcharge each morning at Torali Italian-Steak.

Does The Ritz-Carlton, Chicago allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Ritz-Carlton, Chicago for a fee of USD 250 per accommodation, per stay.

Does The Ritz-Carlton, Chicago have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to The Ritz-Carlton, Chicago?

The closest major airport to The Ritz-Carlton, Chicago is Chicago Midway Airport (MDW), which is 13.6 mi away (32 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18.3 mi away (40-minute drive).

Can I book a room with a balcony at The Ritz-Carlton, Chicago?

No, there aren't any guestrooms with balconies at The Ritz-Carlton, Chicago.

Does The Ritz-Carlton, Chicago offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at The Ritz-Carlton, Chicago.

The Ritz-Carlton, Chicago Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1001 reviews
Rating 8 - Good. 156 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmad

Stayed 3 nights in Mar 2025

10/10 Excellent

Molly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Ritz was a memorable one. The staffed spared no action when it came to making my mom feel special for her birthday. I can’t thank them enough for such an incredible stay - we hope to come again sometime soon!
Stayed 1 night in Mar 2025

10/10 Excellent

Rudo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

sanjay

Stayed 2 nights in Mar 2025

10/10 Excellent

Malcolm James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff friendly and helpful
Stayed 4 nights in Mar 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Couples Getaway

We had a wonderful couples getaway at the Ritz-Carlton in Chicago. Everyone was so nice and pleasant and room service was outstanding. Also the front desk receptionist, Toni was outstanding in helping us and sharing information about both the city and hotel. She was so pleasant and professional and went out of her way to assist in our every need.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffry, Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Staff so respectable and nice! By far the best hotel I’ve been too so far!
Stayed 1 night in Mar 2025

10/10 Excellent

Carmelo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Phenomenal stay as always. Service impeccable.
Stayed 1 night in Mar 2025

8/10 Good

Phung

Stayed 3 nights in Mar 2025

10/10 Excellent

Zachary

Stayed 1 night in Mar 2025

10/10 Excellent

Alexandra C

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

My friends and I stayed here over the weekend for time away to relax and I would HIGHLY recommend staying here. We were in and out dining and shopping, but had a wonderful experience from check in to check out. The view from the room was perfect and the bedding was amazing. The service attendants are spot on with all services and are ready the minute you step onto the property. I cant wait for our next stay!
Stayed 1 night in Mar 2025

10/10 Excellent

MarTiZe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Karolyn

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun time at the Ritz

Loved it. Everyone is so nice and friendly
Stayed 2 nights in Feb 2025

10/10 Excellent

Rodolfo

Stayed 1 night in Feb 2025

6/10 Okay

Patrice

Liked: Cleanliness, property conditions & facilities
The hotel is very nice but the food was mid and the bar had very limited options. Wouldn’t stay there again
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel!!

We had a wonderful time at the hotel, especially in the Club Room on the 15th floor. The staff and serve are always excellent!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jerina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its exactly what you'd expect. The location is perfect. Shopping is walkable. Restaurants are near. And the Navy Pier is in sight-distance. The staff was friendly and accomodating. And rideshares took less than a minute every time.
Stayed 3 nights in Jan 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restaurant is closed?

Everything was at the level you'd expect from a Ritz-Carlton. Unfortunately, we were very disappointed that the restaurant was closed. This was not mentioned in the booking process or in any of the correspondence before our arrival. We had planned on having a birthday dinner at the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Ted

Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

seherzada, Naperville

Disliked: Cleanliness, staff & service, property conditions & facilities
The chicken on my salad was raw. Staff messed up our bill and gave us someone else’s. They fixed it but no real apology. Overall, not the ritz experience I was expecting.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jermaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mary E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024