Except for no breakfast and room service when requested, all due to COVID, no complaints.
The ceiling in the corner looked like water damage and part of it was peeling off. The shower ceiling looked like something was splashed on it and not cleaned.
The staff at the desk and the drivers of the vans were so incredibly helpful - genuine 'yes' people. My laptop broke and they offered to drive me to Target at 10 PM and helped out several times.
Nice hotel and location. The pool is good size. It will be better if there is a hot tub.
It was very nice I liked the location. Wish the pool was open longer.
Conductivity didn’t work on one computer.... Lady who checked us in, spent the entire checkin on the phone, with her supervisor apparently.
Check in was easy and seamless. Our room was ready and clean when we checked in. Free breakfast is always great.
Breakfast buffet was great, room was clean and comfortable.
We were traveling from Columbus Ohio to Minneapolis Minnesota. We were bringing my son in law home from having suffered a major stroke in Ohio while there on business. You hotel was so nice! It was clean, food was good, staff were friendly and helpful. We will definitely stay at a Springhill Suites again! Thank you!
Very good stay. We stayed there before. Very clean and comfortable.
pleasant room and clean. Good breakfast. Friendly staff
Commendable that management would try to give as much time off as possible over thanksgiving weekend. We tried to help by requesting only towels on thanksgiving day. The towels were in a bag, hung on our doorknob. No housekeeper netted our room the whole weekend. We weren't offered a discount rate for discounts service either. We usually love this place, but this last visit.........not so good
I was pleased with this hotel located in Burr Ridge. The complimentary breakfast was a bonus. I found my room to be spacious and clean. The staff were friendly and helpful. All in all, it was a good stay.
Hotel staff were very pleasant and available for all requests.
The hotel was near the highway which was great. Staff was friendly. Wifi was great! The room was comfortable and had a mini fridge plus a microwave. The complimentary breakfast was a plus!
Very nice stay at this location. Good amenities, comfort and value for money
Hotel desk staff extremely helpful. This hotel is impressive and very clean and comfortable. Loved the hotel pool for laps. Would definitely stay here again!!
The breakfast was the best that I ever remember having at a hotel--with a large variety of foods, both hot and cold. The staff was extremely accommodating.
Located within 2 miles (3 km) of Burr Ridge Village Center, Springhill Suites Chicago Southwest at Burr Ridge/Hinsdale places you within a few miles (5 km) of Creekside Park. This 3-star hotel has 128 guestrooms and offers a 24-hour fitness center, free in-room WiFi, and free self parking.
The 128 accommodations feature kitchenettes and space to spread out with sitting areas. Guests can expect to find free WiFi and 39-inch Smart TVs with satellite channels and Netflix. Free local calls, ironing boards, and desks are other standard amenities. Housekeeping is available on request.
Guests of Springhill Suites Chicago Southwest at Burr Ridge/Hinsdale enjoy a 24-hour fitness center, free WiFi in public areas, and a business center. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a computer station, laundry facilities, and a TV in a common area.
Except for no breakfast and room service when requested, all due to COVID, no complaints.
The ceiling in the corner looked like water damage and part of it was peeling off. The shower ceiling looked like something was splashed on it and not cleaned.
Hello Caitlin, thank you for providing your honest feedback regarding your guestroom. I am very sorry to hear that was your experience and will look up your reservation so we many ensure this room is placed out of order immediately so we may repair any issues. We truly appreciate your feedback and hope you will give us another opportunity in the future to host a stay. Sincerely, Tina Anderson, General Manager
We are delighted to have been your chosen hotel during your recent stay in Burr Ridge. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Thank you for staying at the SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale and we hope you choose to create more memories with us whenever your travels bring you back to Burr Ridge. Sincerely, Sheena Fox General Manager
The staff at the desk and the drivers of the vans were so incredibly helpful - genuine 'yes' people. My laptop broke and they offered to drive me to Target at 10 PM and helped out several times.
We are delighted to have been your chosen hotel during your recent stay in Burr Ridge. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Thank you for staying at the SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale and we hope you choose to create more memories with us whenever your travels bring you back to Burr Ridge. Sincerely, Sheena Fox General Manager
Nice hotel and location. The pool is good size. It will be better if there is a hot tub.
We are delighted to have been your chosen hotel during your recent stay in Burr Ridge. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Thank you for staying at the SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale and we hope you choose to create more memories with us whenever your travels bring you back to Burr Ridge. Sincerely, Sheena Fox General Manager
It was very nice I liked the location. Wish the pool was open longer.
We are delighted to have been your chosen hotel during your recent stay in Burr Ridge. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Thank you for staying at the SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale and we hope you choose to create more memories with us whenever your travels bring you back to Burr Ridge. Sincerely, Sheena Fox General Manager
We are delighted to have been your chosen hotel during your recent stay in Burr Ridge. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Thank you for staying at the SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale and we hope you choose to create more memories with us whenever your travels bring you back to Burr Ridge. Sincerely, Sheena Fox General Manager
Conductivity didn’t work on one computer.... Lady who checked us in, spent the entire checkin on the phone, with her supervisor apparently.
We are delighted to have been your chosen hotel during your recent stay in Burr Ridge. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Thank you for staying at the SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale and we hope you choose to create more memories with us whenever your travels bring you back to Burr Ridge. Sincerely, Sheena Fox General Manager
Check in was easy and seamless. Our room was ready and clean when we checked in. Free breakfast is always great.
We are delighted to have been your chosen hotel during your recent stay in Burr Ridge. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Thank you for staying at the SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale and we hope you choose to create more memories with us whenever your travels bring you back to Burr Ridge. Sincerely, Sheena Fox General Manager
Breakfast buffet was great, room was clean and comfortable.
We are delighted to have been your chosen hotel during your recent stay in Burr Ridge. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Thank you for staying at the SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale and we hope you choose to create more memories with us whenever your travels bring you back to Burr Ridge. Sincerely, Sheena Fox General Manager
Thank you for taking the time to rate your stay! We appreciate you staying with us during these difficult times. Thank you, Tina Anderson, General Manager