Holiday Inn Express Crestwood by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Crestwood by IHG

Exterior
Indoor pool
Exterior
Free buffet breakfast
In-room safe, desk, soundproofing, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
13330 South Cicero Avenue, Crestwood, IL, 60445
  • Place, Hollywood Park
    ‪14 min walk‬
  • Place, McCormick Place
    ‪29 min drive‬
  • Place, Soldier Field
    ‪31 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪19 min drive‬

Room options

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

7.0 out of 10
Good
(36 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

7.8 out of 10
Good
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Crestwood

Located within a leisurely stroll of Hollywood Park, Holiday Inn Express Crestwood by IHG is within a 10-minute drive of Gaelic Park. This 123-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Hollywood Park - 14 min walk - 0.8 miles
  • University of Chicago - 25 min drive - 16.7 miles
  • McCormick Place - 29 min drive - 20.9 miles
  • Soldier Field - 31 min drive - 22.0 miles
  • Millennium Park - 33 min drive - 23.1 miles

Getting around

  • Midlothian Station - 5 min drive
  • 103rd Street Washington Heights Station - 12 min drive
  • Chicago Midway Airport (MDW) - 40 min drive

Restaurants

  • ‪Portillo's - ‬5 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Culver's - ‬1 min walk
  • ‪Nicky's Carryout - ‬19 min walk

About this property

Holiday Inn Express Crestwood by IHG

Guests of Holiday Inn Express Crestwood by IHG have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a business center.
Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 3 2026 to September 30 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 10 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 20.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crestwood Holiday Inn Express
Holiday Inn Express Crestwood
Holiday Inn Express Hotel Crestwood
Crestwood Hampton Inn
Hampton Inn Chicago Crestwood Hotel Crestwood
Hampton Inn Crestwood
Holiday Inn Express Crestwood Hotel

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Crestwood by IHG?

Holiday Inn Express Crestwood by IHG offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express Crestwood by IHG?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Crestwood by IHG on Apr 5, 2026 start from $127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn Express Crestwood by IHG?

This hotel is located in Crestwood within a short 13-minute walk of Hollywood Park. You'll also find Gaelic Park and Lake Katherine Nature Center within a short drive.

Will I be able to park at Holiday Inn Express Crestwood by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express Crestwood by IHG feature a casino on the premises?

No, Holiday Inn Express Crestwood by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Crestwood by IHG?

Yes, this hotel has an indoor pool. Note though that pool facilities will be unavailable from March 3 2026 until September 30 2026 (subject to change).

What amenities will couples enjoy at Holiday Inn Express Crestwood by IHG?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an indoor pool and free breakfast.

Does Holiday Inn Express Crestwood by IHG have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Holiday Inn Express Crestwood by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express Crestwood by IHG offers free buffet breakfast though there is no restaurant.

Will Holiday Inn Express Crestwood by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Crestwood by IHG though service animals are welcome.

Does Holiday Inn Express Crestwood by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Express Crestwood by IHG?

The closest major airport to Holiday Inn Express Crestwood by IHG is Chicago Midway Airport (MDW), which is 23 mi away (40 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is around 24.2 mi away.

Can I book a room with a balcony at Holiday Inn Express Crestwood by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express Crestwood by IHG.

Holiday Inn Express Crestwood by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 455 out of 1004 reviews
Rating 8 - Good. 230 out of 1004 reviews
Rating 6 - Okay. 132 out of 1004 reviews
Rating 4 - Poor. 82 out of 1004 reviews
Rating 2 - Terrible. 105 out of 1004 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Ciara

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was really clean! Spacious
Stayed 1 night in Jan 2026

10/10 Excellent

Jen

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, bathroom was clean, linen was very clean. All surfaces wiped down. Front desk staff was welcoming and had excellent customer service. Check in was a breeze and the location was perfect for food and shopping! I plan on staying there again on my next visit to Illinois and will recommend this Holiday Inn to others!!!
Stayed 2 nights in Nov 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

ARTIE

Stayed 3 nights in Nov 2025

10/10 Excellent

Khusnidin

Stayed 1 night in Nov 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Rodrick

Stayed 1 night in Nov 2025

10/10 Excellent

Krista

Stayed 1 night in Nov 2025

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

celocia

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the above I came in last minute for a funeral staff was amazing property was conveniently located room was spectacular pool was nice and breakfast was top notch and the lady who attends the coffee and breakfast area was amazing to my who family and she did an amazing job wish I had gotten her name!
Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

2/10 Terrible

James

Liked: Staff & service, amenities
Disliked: Cleanliness
The staff was great as usual but the room was neglected we slept with bed bugs in the bed and we stayed there once before and everything was great but this time I'm sorry to say it wasn't a pleasant stay
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff was very friendly, and the room was clean. Price was not bad either! All in all, it was a nice overnight!
Stayed 1 night in Nov 2025

8/10 Good

Candise Shanta

Stayed 1 night in Oct 2025

6/10 Okay

Felicia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Every thing was fine EXCEPT the bedding in our room was terrible! I requested to have the linen removed 2x and no one came until it was check out. The sheets had gum! On one bed and the other bed didn’t smell fresh at all!!! Then I saw a roach in the bathroom crawling around!
Stayed 5 nights in Oct 2025

8/10 Good

Billy

Stayed 1 night in Nov 2025

10/10 Excellent

Carolyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Super nice and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone great
Stayed 1 night in Oct 2025

10/10 Excellent

Latrice

Stayed 2 nights in Oct 2025

10/10 Excellent

Navil

Stayed 1 night in Oct 2025

8/10 Good

Lydia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable room, decent breakfast and nice size clean pool. I will say though, the elderly lady who handles the breakfast area was rude and had smart remarks when customers had questions or concerns about breakfast. They were out of eggs and i asked if they are going to bring more cause they were out at the time of me going down to eat. Breakfast is from 730-9am. I was down stairs to eat at about 730am. When i asked if there will be more eggs she said “ I’m only one person you need to give me time” as if i asked her multiple times. I simply asked once. After i sat to eat i over heard 2 other family’s complaining about the same lady and her attitude when she was asked a simple question. Other then that i had a pleasant stay.
Stayed 2 nights in Oct 2025

6/10 Okay

Linzy

Stayed 1 night in Oct 2025

2/10 Terrible

Angel

Disliked: Staff & service, amenities, property conditions & facilities
The staff tried to physically fight me over a misunderstanding. Very ghetto, very dirty, will never stay here again!
Stayed 2 nights in Oct 2025

6/10 Okay

Tristan

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, room comfort

Good but could be great.

The rooms are decent and clean. The hotel’s location offers convenient dining and shopping options. The nightly rate is affordable, but I recommend booking directly through their reservation system as Hotel.com and Expedia charge more. I wanted to experience the hotel’s pool, but unfortunately, I didn’t get a chance to. During check-in, I signed my initial paperwork for my initials and signature. The front desk lady then handed me some paper about a weekend ordinance regarding parties and room occupancy. I read it with some dismay, but I was surprised to see that other guests were also checking in without receiving the same information. I asked why I was the only one signing the paper, and the front desk person and assistant manager (who introduced herself as such) stated that they had already signed it in a previous contract. I politely asked one of the other guests if they remembered signing it, but they said no. That was the beginning of my troubles. While on the elevator, it started making loud noises and buzzing, and it stopped between floors 3 and 4. As soon as the doors opened, I got off and started recording my Will on my phone just in case the elevator plummets from the 4th floor while I’m inside. As a result of the elevator issue, we had to take the stairs for the entire stay. There was an out-of-order sign placed on both elevators throughout the weekend. I’ve checked out and 7 days later I still have not received deposit.
Stayed 1 night in Oct 2025