Holiday Inn Express Crestwood by IHG

Property class: 2.5

Choose dates to view prices

Photo gallery for Holiday Inn Express Crestwood by IHG

Exterior
Exterior
In-room safe, desk, soundproofing, iron/ironing board
Indoor pool
Free buffet breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
13330 South Cicero Avenue, Crestwood, IL, 60445
  • Place, Hollywood Park
    ‪14 min walk‬
  • Place, McCormick Place
    ‪29 min drive‬
  • Place, Soldier Field
    ‪31 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪41 min drive‬

Room options

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

7.0 out of 10
Good
(36 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

7.8 out of 10
Good
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Crestwood

Located within a leisurely stroll of Hollywood Park, Holiday Inn Express Crestwood by IHG is within a 10-minute drive of Gaelic Park. This 123-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Hollywood Park - 14 min walk - 0.8 miles
  • University of Chicago - 25 min drive - 16.7 miles
  • McCormick Place - 29 min drive - 20.9 miles
  • Soldier Field - 31 min drive - 22.0 miles
  • Millennium Park - 33 min drive - 23.1 miles

Getting around

  • Midlothian Station - 5 min drive
  • 103rd Street Washington Heights Station - 12 min drive
  • Chicago Midway Airport (MDW) - 40 min drive

Restaurants

  • ‪Portillo's - ‬5 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Nicky's Carryout - ‬19 min walk
  • ‪Culver's - ‬1 min walk

About this property

Holiday Inn Express Crestwood by IHG

Guests of Holiday Inn Express Crestwood by IHG have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a business center.
Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 3 2026 to September 30 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 10 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 20.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crestwood Holiday Inn Express
Holiday Inn Express Crestwood
Holiday Inn Express Hotel Crestwood
Crestwood Hampton Inn
Hampton Inn Chicago Crestwood Hotel Crestwood
Hampton Inn Crestwood
Holiday Inn Express Crestwood Hotel

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Crestwood by IHG?

Holiday Inn Express Crestwood by IHG offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express Crestwood by IHG?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Crestwood by IHG on Apr 26, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn Express Crestwood by IHG?

This hotel is located in Crestwood within a short 13-minute walk of Hollywood Park. You'll also find Gaelic Park and Lake Katherine Nature Center within a short drive.

Will I be able to park at Holiday Inn Express Crestwood by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express Crestwood by IHG feature a casino on the premises?

No, Holiday Inn Express Crestwood by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Crestwood by IHG?

Yes, this hotel has an indoor pool. Note though that pool facilities will be unavailable from March 3 2026 until September 30 2026 (subject to change).

What amenities will couples enjoy at Holiday Inn Express Crestwood by IHG?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an indoor pool and free breakfast.

Does Holiday Inn Express Crestwood by IHG have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Holiday Inn Express Crestwood by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express Crestwood by IHG offers free buffet breakfast though there is no restaurant.

Will Holiday Inn Express Crestwood by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Crestwood by IHG though service animals are welcome.

Does Holiday Inn Express Crestwood by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Express Crestwood by IHG?

The closest major airport to Holiday Inn Express Crestwood by IHG is Chicago Midway Airport (MDW), which is 23 mi away (40 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is around 24.2 mi away.

Can I book a room with a balcony at Holiday Inn Express Crestwood by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express Crestwood by IHG.

Holiday Inn Express Crestwood by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 451 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 131 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 106 out of 1000 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Ciara

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was really clean! Spacious
Stayed 1 night in Jan 2026

8/10 Good

Jose, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
This property is well located within the central shopping area of Crestwood. Access to the expressway into Chicago's city center is easily accessible. The property itself is well kept and the rooms are spacious.
Stayed 3 nights in Dec 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and very helpful when needed. The rooms were clean
Stayed 4 nights in Dec 2025

8/10 Good

Antonio

Stayed 1 night in Jan 2026

8/10 Good

Camera

Stayed 1 night in Dec 2025

10/10 Excellent

Lashonda

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Tatiana

Stayed 1 night in Dec 2025

4/10 Poor

Stephen J.

Liked: Staff & service
Disliked: Cleanliness, amenities
The room had white bedding and was decorated and furnished nicely. The bathroom fixtures were up to date. My poor rating stems from the lack of cleanliness and how poorly the room was stocked. The floor was not vacuumed...lots of particles of something foreign along with pennies and beer bottle caps pushed up against the base of the bed. There were zero cups in the room...not in the bathroom or with the coffee maker. The coffee center had clearly not been restocked. There was no ice bucket. There was no bath mat or hand towels and only two towels and two wash cloths. The bed looked as it had been changed but I question whether it had been due to the lack of care in other parts of the room. Had the room been cleaned, our stay would have been absolutely fine. I called the front desk to report our findings and while the clerk said he took notes on what was wrong with the room, he did not offer to move us into a clean room. I will give the clerk grace because when we checked in, he apologized for fumbling a bit with the computer and mentioned that he was very new to the company. The hotel and parking lot were bustling so perhaps there was nowhere to move us. I would have expected to hear from someone the following day but never did and am disappointed that there was no follow up. I would give this hotel a chance because I am typically not disppointed with IHG properties. Possibly a fluke. I would definitely check the room out before hauling in my luggage.
Stayed 1 night in Dec 2025

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and friendly staff
Stayed 1 night in Dec 2025

2/10 Terrible

Ambria

Disliked: Cleanliness, amenities, property conditions & facilities
They wouldn’t let me check in and I didn’t get my money back
Stayed 1 night in Dec 2025

6/10 Okay

Megan

Stayed 1 night in Dec 2025

8/10 Good

Reginald

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Alisha

Stayed 2 nights in Dec 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Had to change rooms heater didnt work staff very helpful room very clean
Stayed 1 night in Dec 2025

8/10 Good

ERIC

Stayed 2 nights in Dec 2025

10/10 Excellent

Sheldon

Stayed 1 night in Dec 2025

10/10 Excellent

Terrence

Stayed 1 night in Dec 2025

2/10 Terrible

Ashley

Stayed 2 nights in Dec 2025

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was looking for something i could eat on the road. Very empty of options. No bananas. Just apples and oranges.
Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Stayed 5 nights in Dec 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff, room, and overall location was perfect.
Stayed 1 night in Nov 2025

6/10 Okay

Moira

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was great. There seemed to be something wrong with the ventilation in the pool area. Everything was soaked and water was dripping from several areas of the ceiling and ducts. The kids also mentioned a lot of things on the bottom of the pool. Otherwise, it was a good experience.
Stayed 1 night in Dec 2025

10/10 Excellent

Jen

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, bathroom was clean, linen was very clean. All surfaces wiped down. Front desk staff was welcoming and had excellent customer service. Check in was a breeze and the location was perfect for food and shopping! I plan on staying there again on my next visit to Illinois and will recommend this Holiday Inn to others!!!
Stayed 2 nights in Nov 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

ARTIE

Stayed 3 nights in Nov 2025