good value for the price
Love staying here! The staff are kind and super helpful, rooms are clean, and breakfast was great.
Checkin was smooth. Breakfast provided was fine. The coffee had grounds in it so don’t drink the last of your cup. The tv was not easy to connect to and cable is limited if you get stuck in the hotel for the day. My real problem was a few days after I left when I was double charged. I called and was dismissed my the staff and told I was wrong after my bank confirmed the extra charged had posted. The bank said that the staff was being difficult to communication with too. It’s been over a week and my double charge is still not resolved. I paid for my room onsite when I checked in and both charges are from Hyatt. I hope to be treated better when the mistake came from the hotel. Hoping this resolves soon, paying double for my hotel Was not in my budget!
new and good facility
Staff was super friendly and kind! We arrived earlier than expected and they were able to get us a room immediately.
Immaculate
Clean lovely property and great staff- especially Michael at the front desk!
Cleanliness. Staff’s customer relation. Proximity to dinning options and close to campus.
Had a wonderful stay. The staf was realy friendly. Matt at the front desk was very helpful.
Hotel is very clean, very well maintained. They do allow pets, so we heard lots of barking from a nearby room, after we were awake for the day but before 8am. Breakfast was very busy as it is college visit time by prospective Va Tech students. Beds were great, water pressure was good, plenty of lamps in room. Glass door on bathroom was not at all soundproof. Elevator door was set to close too fast - I saw multiple people get tagged by it just getting on the elevator.
My room was clean and spacious enough for my family of 6. Highly recommend
This property was clean, organized and had a friendly staff. The breakfast bar was exceptional and the lobby area was welcoming and featured plenty of seating space for connecting to the internet or just visiting with travel colleagues.
Clean and convenient location. Great service. Parking situation was a bit annoying sometimes.
Lovely hotel with modern amenities. Room was expansive with very nice lounge area. Walking distance to Virginia Tech. Will be booking Hyatt Place again for our travels!
It was 8 miles from interstate, so it was quiet and it was also more refined. I had my dog with me and plenty of outside grass to do her business. Breakfast didn’t run out 20 minutes after it started and coffee was ok.
Located in McBryde, Hyatt Place Blacksburg / University is within a 10-minute stroll of sights such as Skelton Conference Center and Museum of Geosciences. This 3-star hotel has 123 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.
Start your day off right with a free buffet breakfast offered each morning. In addition to a restaurant onsite, there is also a bar where you can enjoy a drink. Get a quick energy boost at the coffee shop/cafe, or meet other guests at the free manager's reception.
42-inch LED TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Sofa beds, sitting areas, and coffee makers are other standard amenities.
Built in 2017, the brand new Hyatt Place Blacksburg / University offers an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a business center.
good value for the price
Love staying here! The staff are kind and super helpful, rooms are clean, and breakfast was great.
Checkin was smooth. Breakfast provided was fine. The coffee had grounds in it so don’t drink the last of your cup. The tv was not easy to connect to and cable is limited if you get stuck in the hotel for the day. My real problem was a few days after I left when I was double charged. I called and was dismissed my the staff and told I was wrong after my bank confirmed the extra charged had posted. The bank said that the staff was being difficult to communication with too. It’s been over a week and my double charge is still not resolved. I paid for my room onsite when I checked in and both charges are from Hyatt. I hope to be treated better when the mistake came from the hotel. Hoping this resolves soon, paying double for my hotel Was not in my budget!
Dear Valued Guest,Thank you for taking the time to leave a review. I'm sorry your stay failed to meet your expectations, as well as my own. Our records indicate that you were charged once for the room, however I will reach out to the our 3rd party credit card processor to ensure there are no discrepancies from our Property Management System and their records. It is my sincere hope that we would have another opportunity to serve you in the future and show this is not typical of our hotel.Warm Regards,Mathew HoffmanGeneral Manager
new and good facility
Dear Valued Guest,Thank you for taking the time to provide us with a positive review. We appreciate the feedback and hope to have another opportunity to serve you.Best Regards,Mathew HoffmanGeneral Manager
Staff was super friendly and kind! We arrived earlier than expected and they were able to get us a room immediately.
Dear Valued Guest,Thank you for taking the time to write a review. We appreciate the positive feedback and hope to see you again soon!Best Regards,Mathew HoffmanGeneral Manager
Immaculate
Dear Valued Guest,Thank you for taking the time to review our hotel. We appreciate the positive feedback and hope to have another opportunity to welcome you back to our facility.Best Regards,Mathew HoffmanGeneral Manager
Clean lovely property and great staff- especially Michael at the front desk!
Dear Valued Guest,Thank you for taking the time to review our hotel. We appreciate the positive feedback and I will be sure to pass kudos along to Michael!Best Regards,Mathew HoffmanGeneral Manager
Cleanliness. Staff’s customer relation. Proximity to dinning options and close to campus.
Dear Valued Guest,Thank you for taking the time to review our hotel. We appreciate the feedback and hope to have an opportunity to welcome you back to our facility.Best Regards,Mathew HoffmanGeneral Manager
Had a wonderful stay. The staf was realy friendly. Matt at the front desk was very helpful.
Dear Valued Guest,Thank you for taking the time to write a review. We appreciate the positive feedback and hope to have another opportunity to serve you in the future.Best Regards,Mathew HoffmanGeneral Manager
Dear Valued Guest,Thank you for taking the time to review your stay with us. We appreciate the great feedback and hope to have another opportunity to welcome you back soon.Best Regards,Mathew HoffmanGeneral Manager