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Moose Hotel And Suites

4.0 star property
Upscale Banff hotel in Downtown District with 2 spa tubs
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Photo gallery for Moose Hotel And Suites

Indoor pool
Front of property
Rooftop 2 Bedroom Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board
Restaurant
Couples treatment rooms, spa tub, body treatments, body wraps
Reviews
9.4

Exceptional

Popular amenities

  • Hot Tub
  • Pet friendly
  • Pool
  • Breakfast available
  • Spa
  • Parking included

Check out the area

Map
345 Banff Ave, Banff, AB, T1L 1H8
  • Popular LocationBanff National Park Information Centre2 min walk
  • Popular LocationBanff Lake Louise Tourism Bureau2 min walk
  • Popular LocationTunnel Mountain4 min drive
  • AirportCalgary, AB (YYC-Calgary Intl.)93 min drive

Room options

View all photos for Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Hotel Room 2 Queen

  • 329 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior One Bedroom Suite 1 King

  • 494 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Rooftop 2 Bedroom Suite

  • 812 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Rooftop 1 Bedroom Suite

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior One Bedroom Suite 2 Queens

  • 494 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Hotel Room

Superior King Hotel Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior King Hotel Room

  • 329 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Rimrock Resort Hotel Banff
Pool
Hot Tub
Spa
Pet friendly
9.4 out of 10, Exceptional, (1287)
The price is $438
per night
$507 total
includes taxes & fees
May 25 - May 26
Rimrock Resort Hotel Banff

About the neighborhood

Banff

Located in Downtown District, Moose Hotel And Suites is within a 5-minute walk of popular attractions such as Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. This 174-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Banff National Park Information Centre - 2 min walk
  • Banff Lake Louise Tourism Bureau - 2 min walk
  • Banff Centre for Arts and Creativity - 11 min walk
  • Tunnel Mountain - 4 min drive
  • Fairmont Banff Springs Bowling Centre - 6 min drive

Getting around

  • Banff Station - 8 min walk
  • The nearest major airport is Calgary International Airport (YYC): 93-min drive, 85.7 mi/138 km.

Restaurants

  • Park Distillery - 4 min walk
  • Masala Authentic Indian Cuisine - 9 min walk
  • BeaverTails - 5 min walk
  • Three Bears Brewery and Restaurant - 7 min walk
  • Rose & Crown Restaurant & Pub - 6 min walk

About this property

Moose Hotel And Suites

Upscale Banff hotel in Downtown District with 2 spa tubs
Built in 2016, the brand new Moose Hotel And Suites features a full-service spa, an indoor pool, and a gym. If you drive, put free parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include 2 spa tubs, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Dryers, refrigerators, and coffee makers are other standard amenities.
2 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Meadow Spa + Pools has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. The spa is open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; CAD 8 to 20 for adults and CAD 8 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 spa tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Built in 2016
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Dryer
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per pet, per night
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 8.00–20.00 for adults, and CAD 8.00–20.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 4 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Frequently asked questions

Is free cancellation available at Moose Hotel And Suites?

Moose Hotel And Suites provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Moose Hotel And Suites?

As of May 11, 2024, prices found for a 1-night stay for 2 adults at Moose Hotel And Suites on May 16, 2024 start from $218.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Moose Hotel And Suites?

This hotel is situated in Downtown District, just steps from Canadian Ski Museum West, and within a 10-minute walk of Banff Legacy Trail and Canada House Gallery. You'll also find Fairmont Banff Springs Bowling Centre and Banff Springs Golf Club within a short drive.

Is there parking available at Moose Hotel And Suites?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and bicycle parking are also available.

Is there a spa at Moose Hotel And Suites?

Meadow Spa + Pools is the hotel's spa and services include body wraps, couples treatments, and mani/pedis.

Does Moose Hotel And Suites feature a casino on the premises?

No, Moose Hotel And Suites doesn't have a casino.

Will I find an indoor pool at Moose Hotel And Suites?

Yes, this hotel has an indoor pool along with 2 spa tubs.

What will couples enjoy most about a stay at Moose Hotel And Suites?

There are many amenities for couples at this hotel, including an indoor pool and a bar plus some guestrooms feature fireplaces.

Does Moose Hotel And Suites have a hot tub?

Yes, this hotel has 2 spa tubs.

Does Moose Hotel And Suites have a restaurant with a breakfast menu?

Yes, Moose Hotel And Suites serves a full breakfast each morning for a surcharge from its restaurant.

Does Moose Hotel And Suites allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Moose Hotel And Suites for a fee of CAD 25 per pet, per night. The property also provides food and water bowls.

Does Moose Hotel And Suites have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Moose Hotel And Suites?

Yes, some guestrooms at this hotel offer either a balcony or a patio.

Moose Hotel And Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1605 out of 2042 reviews" "
Rating 8 - Good. 320 out of 2042 reviews" "
Rating 6 - Okay. 63 out of 2042 reviews" "
Rating 4 - Poor. 36 out of 2042 reviews" "
Rating 2 - Terrible. 18 out of 2042 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here.
Stayed 5 nights in Apr 2024

10/10 Excellent

chad

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!!!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Todd

Stayed 1 night in Feb 2024

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!!!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Mary

Traveled with family
Liked: Amenities
Its very clean and well maintained. Location is a plus as its very close to grocery store and down town banff! Will be our go to hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Corissa

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Alice

Stayed 3 nights in Jan 2024

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great a place to stay
Stayed 1 night in Feb 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple getaway .
A wonderful and relaxing trip away from a busy lifestyle ! Just love the service, the hot tubs and the restaurant, Pacini. It’s just always a great experience every time we stay here . The Moose staff even helped me celebrate my Birthday when they heard about that ! A lovely touch ❤️
Stayed 2 nights in Jan 2024