Super clean hotel. Highly recommend this place.
Clean and comfortable, close to shopping and food
Nice staff. They are making an effort.
This place is a $hit hole hotel with a fancy name. My first room didn’t have any soap or hot water so I had to Pack up my entire room after I had just unpacked, to move to another room. My new room was very noisy. All through the night I could hear a loud industrial vibration that was shaking the bed and the floors. I will never ever ever stay here again.
Courtesy extended by the staff. Wish there were some minor amenities in room due to covid (plastic silverware, napkins) since eating out is a mixed bag.
The beds were extremely comfortable. The staff was very nice and friendly. However, the hotels had garbage in all the hallways, the pool was freezing and not clean.
Nice en cleaning very frenly staff I recomendé this hotel
Shower in room did not work the entire time there, reported to housekeeping, they had the broken faucet fix but shower still did not work ...WHO SETS IN A BATHTUB THESE DAYS, especially at my age
Its ok. Didnt mind it but close to lots of stores so plus
Good location, very clean and comfortable room, great breakfast
Room has an order the ac/heater does not work either too cold at 72 or too hot at 73
It is all about the perspective. The hotel I stayed in after this was not the best so I obviously have to give this higher rating. Regardless it was not a bad place to stay.
The hotel was good, quick checkin and checkout. No issues as such and I don't expect too much for a two night stay. Breakfast buffet wasn't complimentary which was a bummer. Otherwise it's a good hotel.
The main issue we had with this hotel is the false advertisement of the fitness amenities. On the website they advertise 2 floors of nautilas equipment, aerobics, jogging/walking track, strength training and fitness room. Well I never saw nautilas equipment, no aerobics, jogging/walking track. If they refer to strength training as part of the fitness room its a joke. I went into the so called fitness room, and there was 2 treadmills, 1 elipitical, 2 bicycles, and various weight equipment. Out of all that, only 1 treadmill worked. None of the other equipment worked. I booked my stay here based on that I would be able to work out daily. I was here for 6 days. I got to work out one day. Because every time I went in to work out on the ONE treadmill, it was being used. I spoke to a desk person and told them, they said that I would have to speak with the general manager, who was not in until after 8:30am. When I came back in the evening, I spoke with the night manager and gave her my room number and she said she would have the general manager contact me. The GM never contacted me. Since I booked through Orbitz, and that the room was prepaid that I had to go through Orbitz to get any type of credit. The internet service was really poor, I ended up using almost all my data plan. I will never stay here again.
Buck Owens Crystal Palace is within 2 miles (3 km) of DoubleTree by Hilton Hotel Bakersfield while other popular attractions such as Fox Theater are within 3 miles (5 km). This 4-star hotel welcomes guests with 262 rooms and conveniences like an outdoor pool, a 24-hour gym, and free self parking.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee weekends from 7:00 AM to 10:00 AM.
Guests can expect WiFi, wired Internet, and 42-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Balconies, MP3 docks, and sitting areas are also standard.
Guests staying at DoubleTree by Hilton Hotel Bakersfield enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a conference center, express check-out, and a porter/bellhop.
Super clean hotel. Highly recommend this place.
Clean and comfortable, close to shopping and food
thank you for taking the time to send us your review. We appreciate the score and your comments. We look forward to your next stay with us.
Nice staff. They are making an effort.
Thank you for taking the time to send us your review. We appreciate your comments on the staff and our team is dedicated to our guests.
This place is a $hit hole hotel with a fancy name. My first room didn’t have any soap or hot water so I had to Pack up my entire room after I had just unpacked, to move to another room. My new room was very noisy. All through the night I could hear a loud industrial vibration that was shaking the bed and the floors. I will never ever ever stay here again.
I am terribly sorry about your experience. I understand that you had a room on the 2nd floor and that no hot water but shortly after you moved our Engineer realized that handle was switched hot was cold and cold was hot. We tested it and had nice hot water. Sorry no one explained that to you. We are going to see if we can get that handle reversed. There should have been bath soap on top of the floor mat in a small box. I brought that up to my Housekeeping Manager this morning. I heard that our AM Server in the restaurant was able to take care of your breakfast and happy to hear that you were very satisfied with her and made a better morning for you. She thanks you for allowing her to take care of you. We hope you will change your mind and return to us. I apologize also for the noisy room you had. We will look into that noise you mentioned.
thank you for taking the time to send us your review. We hope that you enjoyed your stay with us. Please let us know what changes we can make to improve the score.
Courtesy extended by the staff. Wish there were some minor amenities in room due to covid (plastic silverware, napkins) since eating out is a mixed bag.
Thank you for taking the time to send us your review. We truly wish that all of our amenities were available to our guests and we will be glad when the Governor opens everything up for us. We do have plastic utensils available at the front desk and a microwave in the snack market area.
Thank you for taking the time to send us your review. We appreciate the score and we look forward to your next stay with us.
Thank you for taking the time to send us your review. We appreciate the score and we look forward to your next visit.
The beds were extremely comfortable. The staff was very nice and friendly. However, the hotels had garbage in all the hallways, the pool was freezing and not clean.
Thank you for taking the time to send us your review. We appreciate your feed back and we will certainly take this information to our Housekeeping manager so that we can make the necessary changes. to improve the cleanliness of the hotel. We do not have a heated pool so it will be colder now that the weather has changed but we will make sure that it is clean.
thank you for taking the time to send us your review. We appreciate the score and we hope that you will have the opportunity to stay with us again in the near future.
Thank you for taking the time to send your review. We appreciate your comments and we are happy to hear that you enjoyed the hotel. We look forward to your next visit with us.