Courtesy extended by the staff. Wish there were some minor amenities in room due to covid (plastic silverware, napkins) since eating out is a mixed bag.
The beds were extremely comfortable. The staff was very nice and friendly. However, the hotels had garbage in all the hallways, the pool was freezing and not clean.
Nice en cleaning very frenly staff I recomendé this hotel
Shower in room did not work the entire time there, reported to housekeeping, they had the broken faucet fix but shower still did not work ...WHO SETS IN A BATHTUB THESE DAYS, especially at my age
Its ok. Didnt mind it but close to lots of stores so plus
Good location, very clean and comfortable room, great breakfast
Room has an order the ac/heater does not work either too cold at 72 or too hot at 73
It is all about the perspective. The hotel I stayed in after this was not the best so I obviously have to give this higher rating. Regardless it was not a bad place to stay.
The hotel was good, quick checkin and checkout. No issues as such and I don't expect too much for a two night stay. Breakfast buffet wasn't complimentary which was a bummer. Otherwise it's a good hotel.
The main issue we had with this hotel is the false advertisement of the fitness amenities. On the website they advertise 2 floors of nautilas equipment, aerobics, jogging/walking track, strength training and fitness room. Well I never saw nautilas equipment, no aerobics, jogging/walking track. If they refer to strength training as part of the fitness room its a joke. I went into the so called fitness room, and there was 2 treadmills, 1 elipitical, 2 bicycles, and various weight equipment. Out of all that, only 1 treadmill worked. None of the other equipment worked. I booked my stay here based on that I would be able to work out daily. I was here for 6 days. I got to work out one day. Because every time I went in to work out on the ONE treadmill, it was being used. I spoke to a desk person and told them, they said that I would have to speak with the general manager, who was not in until after 8:30am. When I came back in the evening, I spoke with the night manager and gave her my room number and she said she would have the general manager contact me. The GM never contacted me. Since I booked through Orbitz, and that the room was prepaid that I had to go through Orbitz to get any type of credit. The internet service was really poor, I ended up using almost all my data plan. I will never stay here again.
This is my new go to hotel when I visit Bakersfield. Traveling alone I pay attention to places that I feel safe in. This hotel is clean, the staff is nice and it is in a good location. Price is important too.
The room was big a king bed in a separate room from the two queen beds the bathroom was big plenty of space
The staff was very, very nice and the hotel was comfortable but you can see that the hotel is a little older and could use a renovation.
I have stayed at this hotel many times over the years and loved it. On this trip however I went to 4 different ice machines and all 4 were out of order. I finally got ice and a drink and went to the pool where it took 3 phone calls and 45 minutes to get a towel at the pool. I have always found the staff to be great and hope this is a glitch on the facility side.
Sorry to say, but this was not a pleasant experience at all. The hotel is dirty, and the staff is nice but not super helpful. The hotel is super confusing with very poor signs to find the rooms. I travel a lot internationally too, and I have stayed at a lot of hotels including budget ones. By far this was the worst - not really budget for $120 a night. The biggest problem is the design of the hotel. Clumsy, poorly organized, dark, and it smells like carpet cleaning chemicals mixed bug spray. Sorry, that I have to write a negative comment, but I would never stay here again. Oh, the one positive was, that after they forgot my cookie at check in, the front desk girl did bring it to my room :) That was the only positive in a 6 day bus. stay.
Buck Owens Crystal Palace is a short stroll from DoubleTree by Hilton Hotel Bakersfield, and other popular attractions like Mechanics Bank Arena are within a few miles (5 km). This 3.5-star hotel welcomes guests with 262 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and free self parking.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee weekdays from 6:00 AM to 10:00 AM.
The 262 accommodations feature balconies and afford space to spread out with sitting areas. 42-inch flat-screen TVs come with digital channels, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. MP3 docks, refrigerators, and coffee makers are also standard.
Guests staying at DoubleTree by Hilton Hotel Bakersfield enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Courtesy extended by the staff. Wish there were some minor amenities in room due to covid (plastic silverware, napkins) since eating out is a mixed bag.
Thank you for taking the time to send us your review. We appreciate the score and we look forward to your next stay with us.
Thank you for taking the time to send us your review. We appreciate the score and we look forward to your next visit.
The beds were extremely comfortable. The staff was very nice and friendly. However, the hotels had garbage in all the hallways, the pool was freezing and not clean.
Thank you for taking the time to send us your review. We appreciate your feed back and we will certainly take this information to our Housekeeping manager so that we can make the necessary changes. to improve the cleanliness of the hotel. We do not have a heated pool so it will be colder now that the weather has changed but we will make sure that it is clean.
thank you for taking the time to send us your review. We appreciate the score and we hope that you will have the opportunity to stay with us again in the near future.
Nice en cleaning very frenly staff I recomendé this hotel
thank you for your comments. We appreciate you taking the time to send these to us. We will share them with our staff.
Shower in room did not work the entire time there, reported to housekeeping, they had the broken faucet fix but shower still did not work ...WHO SETS IN A BATHTUB THESE DAYS, especially at my age
We are so sorry to hear that you had issues with your shower during your stay with us. We will make sure that this issue is taken care of.
Its ok. Didnt mind it but close to lots of stores so plus
Thank you for staying with us. We appreciate your feed back
Thank you for sending your review. We are sorry to see by the score that your stay was not as you would have expected. We would like to know more about how we could have made things right. Please reach out to us so that we can make the necessary changes.
Thank you for taking the time to send us your review. We truly wish that all of our amenities were available to our guests and we will be glad when the Governor opens everything up for us. We do have plastic utensils available at the front desk and a microwave in the snack market area.