I left my phone charger at my parents house so the front desk attendant, Alex went to his truck and gave me his fo borrow for the night. It was so helpful and generous. The only thing I didn’t like was not having a microwave or discount for nurses
Comfortable and clean, good hardworking and attentive staff. Reasonably priced.
They charged me for the breakfast buffet but it was already paid for when I booked the room
I booked a king room and when we arrived they didn’t have any king rooms available, with an explanation that made no sense. Other than this, the staff and hotel is nice.
I loved that the property was in walking distance to old town....1 mile. Luxurious feel to property.
Unprofessional. Got charged twice for my 1 night stay. Claimed orbiz did not sent them payment even though it was booked and paid through them.
Room available early morning. Toilet making noise someone came tried to fix to no avail. Changed rooms. Found out coffee maker didn’t work. Shower has low pressure. What do you expect from 4 star hotel.
Dirty room. Night manager not helpful. Concierges not knowledgeable, not creative, unable to resolve issues.
The rooms were fine. The carpet and furniture were in need of deep cleaning. The beds were wonderful.
Self parking is off-site, with valet being the most sensible (costly) option the way the hotel was built. Sheets had to be changed, on one bed. (Obviously dirty and used, with stains). Sheets are a shiny uncomfortable polyester blend. Restaurant is fantastic. Overall, not the expected Hyatt experience.
We had a wonderful stay starting with the top floor room with a wonderful view. We were celebrating my girlfriends birthday and the hotel surprised her with a large slice of cheesecake delivered to the room on the first evening. The pool was heated and that was also very enjoyable when its 40 degrees. Overall very happy with this hotel. That's Hyatt.
This is a nice centrally located hotel in downtown Albuquerque. The rooms are comfortable and cozy, offering decent views of the city and mountains. Beds are super comfortable with super soft pillows, the best I have ever had in a hotel. In-room amenities were excellent, with a Keurig and available K-Cups. There also was complimentary bottled water in the bathroom, so no need to drink city water. The TV was nice and large, with all the channels you would need or want. Housekeeping was superb. The hotel restaurant was reasonably priced, not something you usually see. The store was well stocked and had a nice variety of merchandise. The meeting space was spacious and comfortable. While downtown Albuquerque has some sketchiness, it’s not hard to walk places, even after dark. Finding places open late is tough, but there are some great places within a brief walk. My only complaint is slow elevators. It would be an easy fix to put a more modern elevator management system in place. It’s a small knock otherwise.
Nice location, spacious room. Furniture looks a little bit old but still okay.
Located in Downtown Albuquerque, Hyatt Regency Albuquerque is adjacent to Albuquerque Convention Center with other popular attractions like Old Town Plaza within a couple of miles (3 km). This 382-room, 3.5-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
Hyatt Regency Albuquerque's 382 rooms provide iPod docks, coffee makers, and free bottled water. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include ceiling fans, safes, and phones.
Guests of Hyatt Regency Albuquerque have access to an outdoor pool, a 24-hour fitness center, and a spa tub. Parking is available for USD 18 per day (USD 22 per day for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.
I left my phone charger at my parents house so the front desk attendant, Alex went to his truck and gave me his fo borrow for the night. It was so helpful and generous. The only thing I didn’t like was not having a microwave or discount for nurses
Comfortable and clean, good hardworking and attentive staff. Reasonably priced.
Thank you for rating our property a 4 star from your recent stay with us here at the Hyatt Regency in Albuquerque! We look forward to seeing you again in the future!
Thank you for rating our property from your recent stay with us here at the Hyatt Regency in Albuquerque! We look forward to seeing you again in the future.
Thank you for rating our property a 5 star from your recent stay with us here at the Hyatt Regency in Albuquerque! We look forward to seeing you again!
They charged me for the breakfast buffet but it was already paid for when I booked the room
James, I do apologize that you were charged for the breakfast buffet as we do take care of a $40 amount and anything exceeding that amount along with the gratuity would be your responsibility. Please know that we will ensure to share this information with our guests upon their arrival as we appreciate you informing us of this. We do look forward to seeing you again in the future as we always welcome you back.
Thank you for rating our property a 5 star from your recent stay with us here at the Hyatt Regency in Albuquerque! We look forward to seeing you again!
I booked a king room and when we arrived they didn’t have any king rooms available, with an explanation that made no sense. Other than this, the staff and hotel is nice.
I loved that the property was in walking distance to old town....1 mile. Luxurious feel to property.
Unprofessional. Got charged twice for my 1 night stay. Claimed orbiz did not sent them payment even though it was booked and paid through them.
Room available early morning. Toilet making noise someone came tried to fix to no avail. Changed rooms. Found out coffee maker didn’t work. Shower has low pressure. What do you expect from 4 star hotel.
Thank you for taking the time to complete our survey on your recent stay with us here at the Hyatt Regency in Albuquerque! I do apologize that you did experience some issues with your room from the toilet making noises to the coffee maker not working. Please know that your feedback will be shared and addressed with the respective management. We do hope that you give us another opportunity in the future as we always welcome you back!
We are so delighted to be of assistance to you and provide you with a phone charger during your stay! We appreciate you sharing how we can improve for your next visit as well. It was a pleasure caring for you and we hope you will come stay with us again soon!