Book 3 Star Hotels in West Loop

"We stayed here because we were going to an event at soldier Field. The hotel was in a great location on Michigan Avenue, but it has seemed it’s glory days in the past while they do the best to maintain it. It is a clean hotel but it is nothing fancy at all."

"Great room, breakfast buffet was fantastic Had a great stay "

"I booked a stay for my client from May 14–15, and she separately booked May 15–18 herself. Before she arrived, I specifically called the front desk to ask whether the reservations could be connected so she wouldn’t need to check out, switch rooms, or come back downstairs in the middle of her stay. I explained multiple times that she was arriving internationally and would be very jet-lagged, so I wanted to make sure everything was smooth for her. I was clearly told that although the reservations could not technically be merged, she could stay in the same room and would not need to check out/check back in until May 18. Today, while she was inside the room resting, two staff members opened her room door because they thought she had checked out. She was extremely uncomfortable and upset by this. When I called the front desk to ask what happened, I was then told she was supposed to come downstairs and provide her card information again. Neither she nor I were ever told this during check-in or during my phone call yesterday. What upset me even more was the attitude from the front desk staff. When I explained that my guest felt uncomfortable because strangers opened her room while she was inside, I was basically asked, “What do you want us to do?” Then I was told she needed to add a debit card at the front desk, and the call was ended."