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Room service phone did not work, TVs are outdated and bathroom was clogged Other than that it was okay Loved that it’s very well located

Its all about the Staff here in addition to the splendid property and food!

Amazing and beautiful property! Thank you!

great place to stay if you like nature thanks to Nemesio, Fanny and rest of crew make it more enjoyable to stay only deal if you don't bring a car transportation is available at the main hwy but place is nice.

We had an absolutely incredible stay at this El Dorado Royale and couldn’t have chosen a better place to celebrate our honeymoon. From start to finish, everything exceeded our expectations, and the staff truly went above and beyond to make us feel special every single day. Itzel at the Cocotal restaurant was so warm, friendly, and welcoming — she always greeted us with a smile and made every meal even more enjoyable. At the pool, Benjamin and Luis were hands-down some of the best bartenders we’ve ever had — fun, energetic, and always keeping the atmosphere lively while making amazing drinks. Cleo, the bartender by the beach, was fantastic and always made sure we were refreshed while enjoying the ocean views. Our room was impeccably clean every day thanks to Estella from room service — we truly appreciated the care and attention she put into making our stay comfortable. Dining was a highlight of our trip. Sergio at the pizza restaurant was incredibly kind and attentive, and Victor at the Santa Fe Restaurant provided outstanding service. A huge shout-out to Roberto at the Cocotal restaurant — he was always happy, professional, and genuinely attentive, making us feel like valued guests every time we saw him. Overall, we were beyond happy with our experience. The service, atmosphere, and attention to detail made our honeymoon unforgettable. We would 100% recommend this resort to anyone looking for a relaxing, fun, and memorable vacation, and we can’t wait to come back again!

Exceptional service from the minute I arrived at the reception, desk until the minute I left. I came here as a solo traveler over my birthday. This resort had been on my radar for a few years and I’m so glad I finally booked it - I have traveled the world and it’s such a unique and beautiful space. I have never been one to choose an all inclusive, but the reviews made me want to try it. And I hate to even use that term for a property of this caliber. The food and drinks are incredible. The property is serene and immaculate, and the beach is swimmable and gorgeous. Thanks to everyone. I’ll definitely be back!

la propiedad esta bien cuidada y limpia, la atencion del personal es excelente, tiene varias actividades que entretienen mucho a los visitantes, solo puedo hacer una observacion cuando estas en el lobby o en las picinas central y la lateral no hay musica para escuchar, no tiene que ser una musica escandalosa, al menos algo para sentir el ambiente de estar de vacaciones, no se si me hago entender, es solo una observacion, por lo demas en mi experiencia todo muy bien, muchas gracias a Riu por su servicio

Our stay was very elegant and so relaxing! The food was good each night, and the best part is that you could choose which restaurant you wanted to dine in and not just buffet. They have some type of entertainment ever night. An there pool area is great. There are several nights where they have parties away from your location to one of their other Riu resorts to have fun!!!!