6/10 Aceptable
Jose A.
21 jul. 2025
Le gustó: Limpieza
I spent 40 days in this apartment, and I must start by giving credit to the management company, Stella Rentals, for making every effort to make us feel comfortable in what is otherwise an outdated place.For starters, let me highlight the good: great location, private, with easy access to restaurants, supermarket, and the beach (note that Tulúm beaches are mostly not public and you’d need to pay a minimum consumption to get in). The apartment is spacious and has a good layout.Now the apartment itself is old, outdated and like I said, some things are damaged. I believe it’s one of the many cases in Tulum where the owner does not want to invest capital in a town that no longer has the appeal that it once had. The pool is concrete and has a cloud of dust once you get in, even after many cleaning attempts. Inside, the kitchen and utensils are old and not in good condition. The internet does not work well in the bedrooms, even after the management company installed a booster. Again, much credit to the management company for trying to make us feel comfortable and being nice about the almost daily issues that appeared during our stay.Overall I suggest that if you’re sure about visiting Tulum, you look for other options as I later found here.
Jose A.
Se hospedó 37 noches en junio de 2025