Loved this little casita. Worked very well for my husband and I and our daughter. Communication with the owners was excellent, before and during our stay. The reason for my 4-star rather than 5-star review? The floor in the kitchen was sticky (obviously had not been mopped,) the bathroom tissue and the toiletries were cheapie hotel quality, there were only three bath towels for the three of us, there were no books or magazines (not one!) on the property, the kitchen was poorly equiped (good selection of knives, pots & pans, some bakeware, but only one flimsy towel, one cracked plastic serving bowl and one additional serving bowl). The air conditioner was a portable one in the bedroom and it did not adequately cool the rest of the casita. It was also extremely loud. We have stayed in Santa Fe many times during the summer and leave the windows open and night and then shut everything up during the day to keep the house cool. This did not work in this casita. We could only open two windows and couldn't get any cross-ventilation. One large window had no covering to prevent the morning sun from coming in. We jerry-rigged a blanket to use as a curtain. The Britta filter needed replacing - we had to request a replacement. Three lightbulbs burned out - there were spare bulbs in the cupboard, but none that fit those particular fixtures. We made do. There was a Kuerig (nice) but only four pods - while I realize that is common, for the dollar amount we paid per night and the cleaning fee on top of that and then the extra amount we paid for a third person...I felt that we might have gotten a week's supply of pods, two towels per person, a proper supply of light bulbs, better quality toilet paper and toiletries, oh, and a box of facial tissue! There wasn't one at all in the casita. Only two of the cushions for outdoor seating had covers - until our third day. I guess we've just been spoiled. We've stayed at too many privately owned casitas near the plaza over the last 13 years, spent far less money, and have had been pampered. I have learned a lesson. Rent from individuals, not property managers.