Union Square Plaza Hotel

2.0 star property
Hotel with a 24-hour front desk, 3-minute walk to Union Square

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Photo gallery for Union Square Plaza Hotel

Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets
Property entrance
Reception
Lobby
Room, 2 Double Beds | View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
432 Geary St, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Place, Union Square
    ‪3 min walk‬
  • Place, SF Masonic Auditorium
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

Deluxe Room

8.4 out of 10
Very good
(7 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Queen Room

  • Sleeps 2

Double Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Double Room with 2 Double Beds

  • Sleeps 4

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 3
  • 1 Double Bed

Standard Room, 1 Queen Bed

7.2 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Double Beds

7.0 out of 10
Good
(21 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

San Francisco

Located in Union Square, Union Square Plaza Hotel is within a 5-minute walk of Union Square and within 15 minutes of other popular attractions like Palace Hotel. This 72-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a 24-hour front desk.

What's nearby

  • Westin St Francis Hotel Glass Elevators - 2 min walk - 0.1 miles
  • Union Square - 3 min walk - 0.2 miles
  • SF Masonic Auditorium - 6 min walk - 0.4 miles
  • Palace Hotel - 10 min walk - 0.6 miles
  • Moscone Convention Center - 14 min walk - 0.8 miles

Getting around

  • Powell St & Geary Blvd Stop - 2 min walk
  • San Francisco Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪Pinecrest Diner - ‬1 min walk
  • ‪Jack in the Box - ‬1 min walk
  • ‪Cafe Mason - ‬1 min walk
  • ‪Redwood Room - ‬1 min walk
  • ‪King George Hotel - ‬1 min walk

About this property

Union Square Plaza Hotel

Hotel with a 24-hour front desk, 3-minute walk to Union Square
At Union Square Plaza Hotel, guests have access to free WiFi in public areas. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Portable fans, phones, and ironing boards are also standard. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 45 per day)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1913
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • Breakage deposit: USD 150 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 45 per day (528 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Union Square Plaza
Union Square Plaza
Union Square Plaza Hotel
Union Square Plaza San Francisco
Union Square Plaza Hotel Hotel
Union Square Plaza Hotel San Francisco
Union Square Plaza Hotel Hotel San Francisco

Frequently asked questions

Are free cancellation options available at Union Square Plaza Hotel?

Union Square Plaza Hotel provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What can I see within easy reach of Union Square Plaza Hotel?

This hotel is situated in Union Square within a short 3-minute walk of Union Square and also 10 minutes on foot from Palace Hotel. You'll also find San Francisco Museum of Modern Art and Bill Graham Civic Auditorium less than a mile away.

Will I be able to park at Union Square Plaza Hotel?

No, there isn't parking at this hotel.

Does Union Square Plaza Hotel include a casino on the premises?

No, Union Square Plaza Hotel doesn't have a casino.

Will I find an indoor pool at Union Square Plaza Hotel?

No, there is no indoor pool at this hotel.

Is Union Square Plaza Hotel good for couples?

Couples staying at this hotel will appreciate amenities like concierge services and a 24-hour front desk plus some guestrooms include city views.

Does Union Square Plaza Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Union Square Plaza Hotel have a restaurant with a breakfast menu?

No, Union Square Plaza Hotel doesn't have a restaurant that serves breakfast.

Will Union Square Plaza Hotel allow pets to stay for free?

No, pets aren't allowed at Union Square Plaza Hotel though service animals are welcome.

Does Union Square Plaza Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Union Square Plaza Hotel?

The closest major airport to Union Square Plaza Hotel is San Francisco Intl. Airport (SFO), which is 14.6 mi away (29 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 19.7 mi away (36-minute drive).

Are there rooms with balconies at Union Square Plaza Hotel?

No, there aren't any guestrooms with balconies at Union Square Plaza Hotel.

Union Square Plaza Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 255 out of 1000 reviews
Rating 8 - Good. 315 out of 1000 reviews
Rating 6 - Okay. 230 out of 1000 reviews
Rating 4 - Poor. 110 out of 1000 reviews
Rating 2 - Terrible. 90 out of 1000 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Eric

Stayed 2 nights in Oct 2025

6/10 Okay

Alexis

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Taylor

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Staff was nice! The room was a bit dirty, one of the rooms had something like sugar or salt under the glass part of a table that just wasn’t cleaned up. It seemed like the only thing regularly cleaned was the bed which was nice. The parking is terrible, the place they say they is the wrong address!!! I would choose a better option if i was staying in SF again.
Stayed 1 night in Oct 2025

4/10 Poor

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a stay......

When we checked in the key the desk clerk provided us to a room that was not cleaned. Then we were given another room only to find out that when you sat on the toilet your knees hit the wall in front of you, and you basically had to step around/over the toilet to get into the shower. We complained to desk clerk and were told it is what it is, and I insisted that the hotel needs to clean the dirty room and re-assogn that room to us. Also, when we got the re-assigned room, we discovered there is no drain plug in the bathroom sink, so I had to plug the drain with a few tissues, to prevent my contact lenses from being lost down the drain when I cleaned them daily. The hotel DOES NOT provide tissues in their rooms, so we had to purchase tissues at Walgreens. The hotel DOES NOT provide wash cloths so we had to purchase a shower scrunche so we could lather up in the shower. We came into the room agter our day out only to discover there were NO replacement bath or hand towels. Again, I had to go to the desk clerck to get towels. The bed in the hotel was OK to sleep in. The hotel is located near the Union Square Plaza and that was convienent. Would I stay again at this hotel in the future. NO.....
Stayed 4 nights in Oct 2025

4/10 Poor

Kristen

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Tough week to stay as it was Dreamforce and rooms were expensive but I wouldn't stay again. Very old, stale smelling, nothing luxury about it including the sheets, towels, pillows or comforter. But, did the job if you need something in a pinch.
Stayed 1 night in Oct 2025

6/10 Okay

Douglas, Seven Hills

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Kimberly

Stayed 4 nights in Sep 2025

4/10 Poor

Fred, Dacula

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front desk staff were friendly and helpful. The room was so filthy, we didn’t even use the shower. They were stains on the sheets and unrecognizable things on the nightstand. We stayed one night and left.
Stayed 1 night in Jul 2025

6/10 Okay

Olena

Traveled with family and small children
Liked: Staff & service
Clean room, parking available.
Stayed 3 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Although the location itself made this hotel very convenient, it was noisy at times. Refuge collection at 2am?? The hotel itself needs serious money spending on it to get it up to today’s standards.
Stayed 4 nights in Sep 2025

10/10 Excellent

Darius

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Janet

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old dirty and unsafe
Stayed 1 night in Sep 2025

6/10 Okay

Raja

Stayed 1 night in Sep 2025

2/10 Terrible

Tamra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Giber

Stayed 1 night in Sep 2025

6/10 Okay

Emmanuel

Stayed 4 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and value. Easy access to all modes of ground transportation, inckuding trolley. Walkable to T Mobile Park. Nice dining options very close. However, very noisy. Homeless people are common, but not prolific.
Stayed 1 night in Sep 2025

2/10 Terrible

Sahak

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I want a refund. No a/c. Very stuffy in the hotel and the room. I couldn’t breathe. I left and got another hotel. I need a refund.
Stayed 1 night in Sep 2025

8/10 Good

Sean

Liked: Property conditions & facilities
Room was just not 100% clean.
Stayed 2 nights in Sep 2025

8/10 Good

Rosamaria

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The zone is very down full of homeless and dirty neighborhoods.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffery

Liked: Amenities
Service was excellent especially Hansel at the desk
Stayed 3 nights in Aug 2025

10/10 Excellent

Mauricio

Business traveler
Liked: Staff & service
Grungy and old
Stayed 1 night in Aug 2025

6/10 Okay

Paula

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't like the location. No where to park.
Stayed 1 night in Aug 2025

6/10 Okay

Brian

Liked: Staff & service
Disliked: Amenities
No microwave or a/c and heating in room
Stayed 4 nights in Jul 2025