Hotel Maya Turquesa - Playa del Carmen

Hotel with free breakfast, steps from Quinta Avenida

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

Family Room | 2 bedrooms, in-room safe, iron/ironing board, free WiFi

Breakfast and lunch served, international cuisine

Overview
Rooms
Location
Policies

Popular amenities

Breakfast included
Housekeeping
Pool
24/7 front desk
Air conditioning
Free WiFi

Explore the area

Calle 8 Norte, s/n, entre Av 10 y Av 15 Centro, Playa del Carmen, QROO, 77710

Quinta Avenida
‪3 min walk‬
Playa del Carmen Main Beach
‪5 min walk‬
Playa del Carmen Maritime Terminal
‪13 min walk‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Superior Suite

2 bedrooms
Sleeps 6
2 Double Beds and 1 Queen Bed

Economy Studio

Sleeps 4
2 Double Beds

XXX Family Suites

Sleeps 6
2 Queen Beds OR 2 Twin Beds

Family Suite

2 bedrooms
Sleeps 6
3 Double Beds

2 bedrooms, in-room safe, iron/ironing board, free WiFi

Standard Room

Sleeps 2
1 Double Bed

Standard Quadruple Room

Sleeps 4
2 Double Beds

Junior Suite

2 bedrooms
Sleeps 4
2 Double Beds

Family Room

Sleeps 6
3 Double Beds

Standard Studio

Sleeps 2
1 Double Bed

About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Hotel Maya Turquesa - Playa del Carmen is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Playa del Carmen Main Beach. This 3-star hotel has 40 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

Quinta Avenida - 3 min walk - 0.2 miles
Playa del Carmen Main Beach - 5 min walk - 0.3 miles
Mamitas Beach - 9 min walk - 0.5 miles
Playa del Carmen Maritime Terminal - 13 min walk - 0.7 miles
Playacar Beach - 13 min walk - 0.7 miles

Getting around

Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

‪Don Mario Steak and Pasta House - ‬1 min walk
‪Renzo's Pizza - ‬1 min walk
‪Babe’s Noddle & Bar New Location - ‬3 min walk
‪El Charco De Las Ranas Grill - ‬1 min walk
‪El Cahuamo - ‬1 min walk

About this property

Hotel Maya Turquesa - Playa del Carmen

Hotel with free breakfast, steps from Quinta Avenida

At Hotel Maya Turquesa - Playa del Carmen, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. This hotel also has a terrace.

32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Relax with a rainfall shower. Ceiling fans, safes, and wardrobes or closets are also available.

An outdoor pool and a children's pool are on site.

Similar properties

Pool
Breakfast included
Pet friendly
Free WiFi

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi

Food and drink

Free self-serve breakfast available daily 7:00 AM to 11:30 AM
A restaurant
Free daily manager's reception
Snack bar/deli

Restaurants on site

Epazzote

Things to do

Children's pool
Outdoor pool

Family friendly

Children's pool
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Luggage storage

Guest services

Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Outdoors

Beach cabanas (surcharge)
In a nature reserve
Terrace

Accessibility

No elevator

3 buildings
4 floors
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided

Bathroom

Hair dryer (on request)
Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

32-inch flat-screen TV with cable channels

Air conditioning
Ceiling fan
Iron/ironing board on request
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

This property's beach club is 600 yards (550 meters) away.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher and a first aid kit.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Pool access available from 10:00 AM to 10 PM.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Maya Turquesa

Hotel Maya Turquesa Playa del Carmen

Maya Turquesa

Maya Turquesa Playa del Carmen

Hotel Maya Turquesa Riviera Maya/Playa Del Carmen, Mexico

Maya Turquesa Playa l Carmen

Hotel Maya Turquesa

Maya Turquesa Carmen Carmen

Hotel Maya Turquesa Playa del Carmen

Hotel Maya Turquesa 50 Metros 5TH AV

Hotel Maya Turquesa - Playa del Carmen Hotel

Hotel Maya Turquesa - Playa del Carmen Playa del Carmen

Hotel Maya Turquesa - Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Is free cancellation available at Hotel Maya Turquesa - Playa del Carmen?

Hotel Maya Turquesa - Playa del Carmen provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do around Hotel Maya Turquesa - Playa del Carmen?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Playacar Beach. You'll also find Playa del Carmen Maritime Terminal and Mamitas Beach less than a mile away.

Will I be able to park at Hotel Maya Turquesa - Playa del Carmen?

No, there isn't parking available at the hotel.

Does Hotel Maya Turquesa - Playa del Carmen include a casino at the property?

No, Hotel Maya Turquesa - Playa del Carmen doesn't have a casino.

Is there an indoor pool at Hotel Maya Turquesa - Playa del Carmen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10 PM.

Is Hotel Maya Turquesa - Playa del Carmen a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a restaurant, and a nature reserve.

Does Hotel Maya Turquesa - Playa del Carmen have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Maya Turquesa - Playa del Carmen have a restaurant with a breakfast menu?

Yes, Hotel Maya Turquesa - Playa del Carmen serves free self-serve breakfast at Epazzote each morning.

Will Hotel Maya Turquesa - Playa del Carmen allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Maya Turquesa - Playa del Carmen.

Does Hotel Maya Turquesa - Playa del Carmen have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Maya Turquesa - Playa del Carmen?

The closest major airport to Hotel Maya Turquesa - Playa del Carmen is Cozumel Intl. Airport (CZM), which is 22 mi away (256 minutes by car).

Can I book a room with a balcony at Hotel Maya Turquesa - Playa del Carmen?

No, there aren't any guestrooms with balconies at Hotel Maya Turquesa - Playa del Carmen.

Hotel Maya Turquesa - Playa del Carmen Reviews

6.8

6.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

8/10 Good

Eric

Jun 9, 2025

Stayed 3 nights in Jun 2025

2/10 Terrible

Maria

May 4, 2025

Disliked: Cleanliness, property conditions & facilities

Stayed 3 nights in Apr 2025

4/10 Poor

Phillip

Traveled with family

Apr 30, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

People just complaining about basic service , shower, toilets not working ,even one room was robbed, somebody broke in .

Stayed 3 nights in Apr 2025

robert c, brooklyn

Nov 1, 2024

Liked: Cleanliness, amenities, property conditions & facilities

They offered free breakfast; but only toast and coffee

Stayed 8 nights in Oct 2024

6/10 Okay

juan casas

Traveled with family

Oct 7, 2024

Liked: Cleanliness, staff & service

Disliked: Amenities

Close to fifth avenue they don’t have parking you have to park on the street and pay for parking on the weekend a lot of noise, in our room the water closet in the toilet didn’t work when you flush the tank would not fill up with water or it will take a long time to filled up the door had a hole an you could see into the room and the shower if you open the hot and cold water only hot water would come out so we end up using cold water the rooms were clean the receptionist was really nice she was really helpful they offer free breaks fast but it’s only toast with coffee tea or agua de Jamaica when it rains the floors are really slippery

Stayed 2 nights in Oct 2024

4/10 Poor

Jorge

Traveled with family

Sep 28, 2024

Disliked: Staff & service, property conditions & facilities

Staff members are not friendly

Stayed 1 night in Sep 2024

10/10 Excellent

Mario

Sep 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was great

Stayed 3 nights in Aug 2024

10/10 Excellent

Mario

Aug 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is awesome

Stayed 2 nights in Aug 2024

2/10 Terrible

Evellyn

Aug 22, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

They replaced me to a hotel in front of 5th (very very very loud until 4am) the toilet flush is not working, the shower is awful, and the breakfast was only a toast bread with butter and coffee, I stayed in a hostel call by maya monkey Cancun, but I swear I had the best experience ever I could meet so many people from everywhere, the food was amazing (breakfast as well) they have a bar for you enjoy but close early for you rest it was a lot funnn!!! And same price I highly recommend it (THE HOSTELLLL) not this one

Stayed 3 nights in Aug 2024

6/10 Okay

Jun 3, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They will rob you. Stay away from this hotel

The place is not the best but like they say you get what you pay for. This was a family trip to celebrate my birthday and my uncle’s wedding anniversary. As a gift they wanted a JBL portable speaker so I bought it for them. The night that we arrived I place the speaker in the closet of the room so I can give it to them on their anniversary day little did I know that the house keeping already had his eyes on it. So the day came and I went to get the speaker and it was gone I look everywhere but I didn’t find it. Si I decided to tell the front desk that the speaker is gone from my room they told that they were not able to do anything at the moment but they will let their manager know the following day. The next morning I went to talk to the manager and she said that they are not responsible for lost missing items in the room. When the only person who entered the room besides my family was the house keeping guy. After I spoke with the manager she admitted that she’s been having problems with this person but she doesn’t do anything about it she let him work at the hotel probably stealing other people’s belongings. After we had the conversation she promise that she was going to make it right before our trip was over but th day she was supposed to give me a solution she didn’t show up for work and left me a message with the front desk lady saying that she was sorry and that she was going to be in contact with me to get this matter resolved. if you want to feel safe stay away.

Stayed 7 nights in May 2024